Rochester, NY
Rochester, NY
(Change Location)
3240 Chili Avenue
Rochester, NY 14624
  • Monday-Sunday
    12:00AM - 12:00AM

Monro Auto Service and Tire Centers

3240 Chili Avenue, Rochester, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil Changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shock
  • Struts & Suspension
  • State Inspections
  • And more.../

Current Promotions at this Location

Auto Maintenance
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$19.99*
Conventional Oil
INCLUDES COURTESY INSPECTION AND ROTATION
Tire Services
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$119.99
Tire Maintenance Package
A SAFER, SMOOTHER RIDE WITH BETTER FUEL ECONOMY
Auto Maintenance
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$169.99
Clean Air And Fuel System Package
BETTER ENGINE PERFORMANCE AND IMPROVED FUEL ECONOMY

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Rochester, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

About Monro Auto Service and Tire Centers – Rochester

Monro Auto Service and Tire Centers is your source in Rochester, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 130 customers

Write a Review
Sort by:
5
.

Submitted 10/07/19

By STEPHEN

5
NA

Submitted 10/03/19

By RICH

5
Joe was a great help ..would recommend the chili Ave location to everyone.. wonderful experience

Submitted 09/25/19

By Joseph VanOrden

5
The best service you could ask for ..Joe was awesome as well as helpful.. would recommend any work done here..??????????

Submitted 09/25/19

By Joseph D VanOrden

5
Xcxxcxxx

Submitted 09/23/19

By JOHN

5
All very good experience,

Submitted 09/23/19

By FRANK

5
N/A

Submitted 09/16/19

By ALEXANDRA

5
Friendly staff. They know how to get the job done efficiently, on time, and don't try to gouge you on price. Highly recommended. Better than a dealership.

Submitted 09/08/19

By Rhonda J

5
Great service, I had a flat and needed a new tire asap. As, I was traveling the next day. They provided excellent service, found a tire had it replaced . Thank you Monroe Muffler

Submitted 08/28/19

By Michael A Brown

4
Steve is my "go to" man at Monro Chili Ave in Chili. The managers past and present have always been helpful. They are part of the community and many of my friends and family have come to trust them. On my most recent visit, the assistant manager, Cody or Cory, was neither warm or welcoming. He appeared very "bothered" and could be heard from the foyer yelling and "threatening to close the building and lock the doors, putting the keys on the counter". Steve was apologetic while checking me out. I was not the only one in the waiting area or foyer to hear him. There were several other people there as well. His performance would not be seen as award winning in any sense of the word. This center, as I am sure other centers in the area, are threatened by getting and keeping good technicians-a "poor" manager can chase them and the customers away even faster. I would hate to see Monro leave are town due to poor management. Thank you, Wende J Jessen....Read More

Submitted 08/26/19

By Wende Jessen

4
Thank you!

Submitted 08/26/19

By TODD

5
Everything was good.

Submitted 08/26/19

By JIM

5
Quick service and the people are very friendly.

Submitted 08/16/19

By Vivian LaDuew

5
Great service! Highly recommend the staff here! Thanks for the help!!

Submitted 08/12/19

By STACIE

5
Great customer service. Thank you for working on my car. I will always come to you for my car related issues.

Submitted 08/08/19

By Jay Wheeler

5
I needed a particular exhaust repair. The people at Monro Auto in Chili NY were so amazing! The Mgr. Dan got me set up for an appointment and he personally did my repair. Also was given kind and courteous service from Cory. I highly recommend Monro Auto Service. Especially the Chili NY location. They are honest, and clear about what is needed, and took wonderful care of myself and my vehicle.

Submitted 08/06/19

By MaryLouise Brennan

4
Fast, efficient service in a very clean building with a great Customer waiting room.

Submitted 08/04/19

By Paul Cuff

3
The staff was helpful and while my vehicle wasn't ready on time, the work was completed to my expectations.

Submitted 07/02/19

By JULIE

5
If you are looking for quality work at an extremely fair price head over to this Monro location. The manager Dan will take great car of your vehicle and take the time to help you understand if and why repairs need to be done. The head technician Steve can diagnose any issue from brake noise to check engine problems. This is my go to shop for my vehicles routine maintenance and automotive repairs. I have been a loyal customer for years!....Read More

Submitted 06/27/19

By jonathan peter

5
After taking my Mini Cooper S 2005 to dealers and other “specialists” for months, I took my car to Monro Muffler. Store Manager Dan carefully looked over my car to diagnose the brake/electrical issues I had been having. So grateful and relieved when he called to say it was fixed!! Fabulous service, great atmosphere! ??

Submitted 06/25/19

By Tina selvaggio

5
Nothing additional

Submitted 06/24/19

By DAN

5
I went in for a NYS inspection and they found a loose heat shield which they fixed at no cost. Passed the inspection and was on my way in less time than it took for a haircut and a great plate. Great People.

Submitted 06/21/19

By Stephen Schirano

5
Great team. I'll go to them again if I ever run into trouble again.

Submitted 06/21/19

By JAKE

5
Dan and his staff took great care of me and my 2017 Corvette that I brought in for service (Oil Change & Inspection). Would not trust taking it to any other venue

Submitted 06/13/19

By Don Johnson

4
None

Submitted 06/13/19

By DOUG

5
Brought my car in this morning, thought the battery was going. It’s was just a bad connection, needed a good clean and a bolt. They had me in and out within no time. I’m a new mom with a 3wk old and they were so kind and helpful. I always have a pleasant experience at the Chili location.

Submitted 06/07/19

By Jennifer Hoffman

5
You guys always treat me great thank you

Submitted 05/21/19

By NICKEY

3
Thank you, I am employed by Monro Inc.

Submitted 05/21/19

By JAMES/DALE

5
Had a ball joint fail on me on a Sunday afternoon. Got the car towed to the shop, and we were able to deliver the car right to the repair bay, at 4:30 on a Sunday! Thanks to efforts above an beyond the call of duty, the car is back in my hands a mere 25 hours later. An excellent combination of making sure it's done right, and being as efficient as possible. I've been taking my cars here for almost 20 years, and I've never regretted it. The fact it's a 10 minute walk from my house is a bonus!....Read More

Submitted 05/20/19

By Mike Stutzman

5
They always get you in on time and provide overall great service!

Submitted 05/14/19

By Shannon van Niekerk

5
Na

Submitted 04/30/19

By SUE

4
N/A

Submitted 04/29/19

By RUSSELL

5
Kevin Higgins is number 1 in my book. He treated me fairly and I will return to the Chili Monro Muffler. Super service at reasonable prices.

Submitted 04/23/19

By Jay Luciw

5
Great Service! Would definitely recommend it there.

Submitted 04/18/19

By Nina Stevenson

5
Scheduled an appointment on the phone after no response from the on-line scheduling. Brought my vehicle in the next morning, and the services were taken care of in a timely manner. Thanks for a job well done!!

Submitted 04/16/19

By TODD

5
Fast and professional

Submitted 04/15/19

By Sandy Entress

4
Kevin is very professional and pleasent to deal with.

Submitted 04/15/19

By MIKE

5
When attempting to deal with the WNY winter, I was able to get some studded snow tires for my Fiesta; I also recently got all-season tires for the summer. I know whatever tires I get or no matter what work I get done, I never have to worry about my car thanks to the expertise of Kevin, the manager, and his crew over at the Chili Monro store.

Submitted 04/13/19

By Dakota s

5
We have never had a problem with Monro employees. We have always been treated like very valued Customers and the management and staff always do their utmost to make sure we understand the work needed, when it will be completed and why it is required. The costs are always reviewed with us.

Submitted 04/10/19

By FRED

5
What else can I say the service is second to none in this area!

Submitted 04/06/19

By JESSE

5
Went the extra mile and made sure car was safe to drive.

Submitted 04/04/19

By FRANK

5
Always a pleasure to deal with the staff

Submitted 04/02/19

By CHARLES

5
Great service

Submitted 03/26/19

By Chris James

5
Great service

Submitted 03/26/19

By christopher James

5
Friendly, fast, and inexpensive

Submitted 03/25/19

By Janine Christy

5
Awesome experience and workmanship. Kevin works with you to give you the best deal!!

Submitted 03/22/19

By Krissy Brown

5
Very clean facility... polite, knowledgeable, and professional staff. Excellent prices for oil change service. A pleasure to do business with them- if only all businesses were run like this!

Submitted 03/22/19

By Scott S

4
No longer including free tire rotation with oil change and technician did not correctly reinstall wheel covers after doing tire service. Installed incorrectly and not tightened down.

Submitted 03/22/19

By J P

5
Great service, fair prices

Submitted 03/18/19

By Robert Pacer

4
None

Submitted 03/18/19

By PETER

5
Best service ever!!..

Submitted 03/16/19

By Emely Perez

5
none

Submitted 03/15/19

By NOAH

5
n/a

Submitted 03/14/19

By DOUG

5
Always a pleasure working with Kevin in Chili. Followed him from Avon to Chili. You need more managers like Kevin.

Submitted 03/11/19

By BILLY

5
Always a pleasure working with Kevin in Chili. Followed him from Avon to Chili. You need more managers like Kevin.

Submitted 03/11/19

By Billy Boyd

4
Very professional, knowledgeable staff; trouble shooted a check engine, resulting in a timely appointment; contacted when they had a full picture of what was needed and gave recommendations along with estimates of cost, enabling an easy repair decision.

Submitted 03/09/19

By Jennie Miller

5
My service experience,(oil change) at Monro Auto Service And Tire Centers was quick, professional and extremely affordable. They are my go to car professionals.

Submitted 03/02/19

By Lawrence Winkler

5
N/A

Submitted 02/26/19

By ROD

5
I've been bringing my vehicles to these guys for years. They explain things to me clearly, service is prompt and price is reasonable. HIGHLY recommend these guys.

Submitted 02/26/19

By Vinny Dallo

5
Kevin, Dave and Steve took great care of me and my car. My brakes were grinding when I dropped off my car and they were able to fix my issue at a very reasonable cost. I will be bringing both of my vehicles back to the Chili Monro as it really feels like I am part of their family. They are the Best!!!

Submitted 02/22/19

By Jack in the box

3
people were friendly

Submitted 02/18/19

By CHARLES

4
I called and they fit me in on the same day That was very nice

Submitted 02/12/19

By JIM

5
David Cordello helped so much!!!!! Felt like family!!!!!!

Submitted 02/01/19

By Danielle Cubiotti

5
None

Submitted 01/30/19

By ERNIE

5
Great job

Submitted 01/28/19

By BRIAN

5
I went to this site a couple of years ago and was not impressed with my service, however I was pleasantly surprised with my experience this time. Everyone was very nice, the facility was significantly improved and overall I had a great experience.

Submitted 01/28/19

By NORA

5
Kevin at store 1500 is great to work with. He quoted us with a fair price and is friendly and knowledgeable

Submitted 01/28/19

By JOSH

5
Fantastic.......my scheduled appt. was ON TIME........Was in & out in less than 45 minutes

Submitted 01/24/19

By David Thomas

4
Since moving to Rochester this Monro has been a reliable and helpful place to take my car.

Submitted 01/22/19

By FELICIA

5
On 1/15/2019 I went to Monro to get a tire repaired and the Store Manager Kevin, explained to me that I couldn't get it fixed because the tire was beyond repair. He put a new tire on and gave me an excellent price and had me in and out of there quickly! I have always had a positive experience with Kevin and his team. I always recommend that people give them a try!

Submitted 01/17/19

By Marie

5
David at the front desk was great! The techs got the dead mouse out of my fan that was making all the noise and me on the road again in a timely and cost efficient manner! Thanks guys!

Submitted 01/17/19

By melissa sharp

5
Kevin was awsome!!

Submitted 01/17/19

By CHILI

4
Monro Muffler always takes care of me. I forgot my coupon at home and they ended up giving me more coupons towards my service than I had at home. Service was very quick.

Submitted 01/11/19

By Alex Brewer

5
I just went here to get my brakes done and David was awesome! He gave me a very good price and was very helpful with any questions I had!

Submitted 01/11/19

By Karine Schojan

5
Very happy with service

Submitted 01/04/19

By WENDY

4
good service

Submitted 01/03/19

By HAILEY

5
Very friendly staff. Promised and priced as quoted. Called to say it was ready earlier. Even through in an online coupon he showed me.

Submitted 01/02/19

By Michael D Saporito Sr.

5
Very happy with service provided.

Submitted 12/17/18

By MARK

5
always great service whenever i bring my car here!

Submitted 12/13/18

By BRITTANY

5
ALWAYS GOOD SERVICE

Submitted 12/12/18

By HELEN

5
The tech, Steve Krill is the very best in the business. Very knowledgeable and professional.

Submitted 12/12/18

By GREG

5
Excellent customer service

Submitted 12/10/18

By JIM

5
Got me in quickly, fixed the problem ahead of promised time

Submitted 12/10/18

By DON

5
Always a pleasure doing business with the team at the Chili Paul store

Submitted 12/10/18

By MIKE

5
Love the guys at Chili Ave Monro! Efficient and accommodating - always - we have been gong there for years....

Submitted 12/10/18

By PAT

3
Thank you

Submitted 12/07/18

By JEREMY

5
all good

Submitted 11/28/18

By JOYCE

5
Excellent

Submitted 11/27/18

By ROSELLEN

5
Good service. Keep it up.

Submitted 11/19/18

By LORI

5
great service @ reasonable cost

Submitted 11/16/18

By JAMES

5
No comment

Submitted 11/16/18

By MIKE

5
It’s always aplacer to deal with Kevin (manager) very polite; friendly and proactive.

Submitted 11/06/18

By DAYSI

5
You have it all covered

Submitted 11/06/18

By THOMAS

5
None

Submitted 11/05/18

By ANDREW

5
Over all very pleased

Submitted 10/29/18

By ANN

5
Have always been happy with the services I have received at the Chili store

Submitted 10/27/18

By WENDE

5
None

Submitted 10/27/18

By JIM

5
We have been with Monroe well over 15 years with multiple vehicles. Last two current vehicles the repair maintenance and expenses have been most satisfactory.

Submitted 10/26/18

By FRED

5
none

Submitted 10/24/18

By DAN

5
Always excellent, honest service.

Submitted 10/19/18

By MaryLouise Brennan

5
Nice location

Submitted 10/12/18

By JIM

5
.

Submitted 10/12/18

By ANN

5
Great service

Submitted 10/02/18

By LORI

5
Kevin Higgins is a great Manager. He really goes out of his way with his customer service.

Submitted 09/30/18

By BILLY

5
I followed Kevin when he transferred from Avon to Cili branch. He has made a loyal customer of me and my fleet of vehicles

Submitted 09/25/18

By BRIAN

5
Recommended to go here and I am very happy with the service. The Manager, Kevin, is very polite and friendly and I was surprised with the speed of service.

Submitted 09/24/18

By Turd Ferguson

5
Excellent service

Submitted 09/13/18

By CHERYL

5
Oil change only

Submitted 09/05/18

By NANCY

5
Always good/reliable service, always go above and beyond

Submitted 08/22/18

By Rick Kaptein

3
I had more work needed than I thought, but the representative walked me through all that was needed for my car and what was the most pressing need. He even added a coupon for my order so that I could save some money.

Submitted 08/03/18

By Lindsey Groves

4
I love this location. Staff are friendly and the new building is nice.

Submitted 06/28/18

By Geri Allen

4
Great Service--Friendly Staff

Submitted 06/20/18

By Helen M Dole

5
I had 4 tires mounted and balanced on my Subaru. Kevin and Dave's customer service was top notch. The manager Kevin even let me know that there was a rebate on the tires.I was able to drop the car off and it was completed in a timely manor. The next day my tire light came on and Dave looked at my car right away. Scanned the sensors and reset all of the sensors. Monro went above and beyond my expectation. I will be back if I ever need work done on my car. Thank you for all your hard work!....Read More

Submitted 06/20/18

By Kerry Dedie

5
Kevin did such an amazing job! I felt like I was the top priority and everything was taken care of fast. I will definitely be back!!!

Submitted 06/10/18

By Hannah Carney

5
Went in today to get a price on tires, and I had the pleasure of speaking with David. He was incredibly helpful and I will definitely be back to work with him in the future. I have already recommended him to friends and family. Great experience!

Submitted 06/02/18

By Shari Iannucci

5
Very happy coming here to have my car worked on.

Submitted 05/22/18

By S Ripley

5
If you your car serviced this is the place to go in Chili. After getting the runaround from Mavis, I stopped here and got nothing but the best service. Even on a Sunday they got me new tires and went out of their way to do everything above and beyond what I expected. If I could give them six stars I definitely would best service around!

Submitted 05/21/18

By Jay

5
Keith Higgins went above and beyond to find an exhaust fix for my 1999 car - Thanks!

Submitted 05/18/18

By Rick Lagiewski

5
I brought my 2005 mini cooper in for service. The entire staff was very friendly. Technician Steve went above and beyond to make sure that my car was running smooth. I would recommend this shop highly. Comfortable atmosphere, clean and friendly!

Submitted 05/14/18

By Tina Selvaggio

5
Very knowledgeable staff. Dan and Kevin always go the extra mile to make sure you're happy. Great prices in and out quickly would not hesitate to recommend.

Submitted 05/14/18

By don wenzel

5
Bring all 4 of the family vehicles in for service, because of the friendliness and professionalism of the staff. Excellent service, they were ready for me at my scheduled time, in and out with no hassles.

Submitted 05/11/18

By Jon Woodruff

5
Fast service at reasonable prices! Friendly service as well.

Submitted 05/11/18

By Zachary Woodruff

5
I've had my inspection and transmission flush at the new garage on chili ave. My car runs fabulous since the transmission flush. The guys are absolutely friendly. They made sure their mechanics stayed on task. David was working very hard a long side with his management team. David and I built a great report. And I was flattered that the manager rememered me from my first visit. He asked how my car ran after the tranny flush. The team made me feel confident for future business. Thanks guys !....Read More

Submitted 04/24/18

By jazmyn roldan

5
The only reason I recommend anyone, myself included, to go to this particular Monro Muffler is because of Kevin. He is what I refer to as, "my mechanic." Kevin is a stand up guy who is looking out for your best interest.

Submitted 04/24/18

By Worl Wide

5
I've had my inspection and transmission flush at tje new garage on chili ave. My car runs fabulous since the transmission flush. The guys are absolutely friendly. They made sure their mechanics stayed on task. David was working very hard a long side with his management team. David and I built a great report. And I was flattered that the manager rememered me from my first visit. He asked how my car ran after the tranny flush. The team made me feel confident for future business. Thanks guys !....Read More

Submitted 04/20/18

By jazmyn roldan

5
The new stores very nice and it has a very nice customer waiting room. I went in there looking for some snow tires and Kevin, the manager made a recommendation to go with Nokian and I love the tires he recommended. Best snow tires I have ever had. Bought these tires back in December. The service and staff were great.

Submitted 04/18/18

By George Peterson Jr.

5
Love the new place in Chili, NY. GREAT service as always and the manager Kevin is very helpful

Submitted 04/16/18

By Rob Galardi

5
Very friendly, knowledgeable, and helpful manager. Good pricing and work is done right the first time! Not to mention a beautiful new shop.

Submitted 04/16/18

By Peter Chinnock

5
I had multiple services performed today at the Chili location. I was very impressed with the quality and speed of service. I also received a great deal and customer service. Thanks guys for a great experience.

Submitted 04/12/18

By Andre Carson

5
The manager, Kevin, was very helpful and accommodating. We found the shop to be clean, and professional and the staff to be courteous. An excellent place to do business- highly recommended.

Submitted 04/03/18

By eric worl