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Monro Auto Service and Tire Centers

317 N. Frontage Road, New London, CT

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

$10 OFF*
FULL SYNTHETIC OIL
FREE*
FLAT TIRE REPAIR
$39.99*
HIT THE ROAD SPECIAL

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in New London, CT provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – New London

Monro Auto Service and Tire Centers is your source in New London, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 98 customers

Write a Review
Sort by:
5
Great service

Submitted 11/13/18

By ROBERT

5
Great service.

Submitted 11/05/18

By JOESPH

5
I definitely recommend Monro for all my friends and family members.

Submitted 11/01/18

By FRANTZ

5
WOULD NOT GO ANYWHERE ELSE!!

Submitted 11/01/18

By LORI

5
none

Submitted 10/25/18

By MARK

5
Great service!!!!

Submitted 10/25/18

By GARY

5
Very satisfied with emergency work

Submitted 10/23/18

By LOUISA

5
They are always wonderful.

Submitted 10/23/18

By JOANNA

5
Like having one location that I can rely on and has my records!

Submitted 10/20/18

By JEANETTE

5
Heard a windy noise which got louder as I accelerated. Took to Monro in New London. Took me in right away even though I had no appointment. They determined that I was low on brake fluid which they filled and then checked to make sure there was no leak. When I was ready to pay they said no charge. I am sure if I took to the dealer I would have waited for hours, paid a diagnostic fee, bought a full quart of brake fluid. Monro in New London gives great service. You can trust them that they will do the repair correctly at a reasonable price. They are the people that I go to for all my auto repairs.....Read More

Submitted 10/18/18

By Joseph Drelich

5
I have had nothing but great experiences here with the team that they have at that Monro facility Bill Julie and Bob really know how to take care of their guests

Submitted 10/11/18

By Robert Schmidt

5
Bob is always accommodating ??

Submitted 10/08/18

By EDIE

5
I really appreciate Bob's knowledge and his great service

Submitted 10/04/18

By HANY

5
This was my first visit. Bob was very helpful with helping me get a pair of tires on my car. He is very friendly. Prior to working on my car, I asked him to also check the brakes. He could have easily tried to up sell, but assured me that there was plenty of life left on my brakes. This will not be my last visit. Thank You!

Submitted 09/29/18

By Bill Hanson

5
Always quality service

Submitted 09/29/18

By Manda Jay

5
I am satisfied with my recent service nice people and most important polite and honest very good customer service I highly recommend this place for your next vehicle service.

Submitted 09/28/18

By Carlo Briones

5
Service and staff are always good.

Submitted 09/25/18

By ANN

5
Good experience

Submitted 09/25/18

By JOHN

5
It's refreshing to know you can trust this experienced team in getting your issues straightened out and at a great price. We certainly don't mind traveling a little more to go to this Monroe.

Submitted 09/25/18

By Rob Schmidt

4
Professional, courteous and competitively priced.

Submitted 09/25/18

By L B

5
Good work and good prices

Submitted 09/24/18

By Rafael Pacheco

5
Bob, who owns this garage, treats ALL his clients with respect. I have been going to him for years. You can trust him and his staff to give you the correct assessment on what service should be done on your car. He will always ask first if you want a new part before he replaces it, giving you the option to make that choice. I will never go to anyone else. Thank you, Dahlia

Submitted 09/21/18

By Aida Garcia

5
I was out of town on business and about to start driving home. I got a locked up caliper. They were very busy and it was getting late in the day. They didn’t have the part on hand but squeezed me in and rush shipped a part so I could get home and not have to spend another night out of town. I didn’t have any paperwork with me but they contacted my home Monro to get my warranty information. Overall very professional and helpful.....Read More

Submitted 09/20/18

By james capeasy

5
Monroe's is the best!

Submitted 09/11/18

By LAURA

5
Monro Muffler Brake Is Excellent , Definitly A place You Can Count On. Customer Service Is Amazing. Definitly Would Love Family/Friends To Come Get Their vehicle Worked On Over Here

Submitted 09/06/18

By Anthony Rodriguez

5
This place is great for oil changes, the customer service is great here as well, I recommend everyone to come here. The prices are affordable.

Submitted 09/06/18

By Chassity johnson

5
Everyone is very pleasant. The service is quick, and helpful. This was my first time using Monro, and will be back.

Submitted 09/05/18

By Erica Parise

5
Monro makes me feel comfortable and confident about getting my car worked on. Always great work.

Submitted 09/02/18

By L V

5
Great service every time at a fair price!

Submitted 09/02/18

By Superior Improvements

5
Awesome customer service no appointment needed

Submitted 09/01/18

By Jason Aquitante

5
This place always takes care of me. They are the cheapest around for an alignment and don’t try and pressure you into buying parts you don’t need like the other guys. They give you an honest diagnosis and an honest price. It’s not all about the money to them it’s about customer service. I highly recommend this place

Submitted 08/29/18

By Annie Douton

5
I needed an oil change but was running short on time. I stopped into Monro muffler and they were able to help me out. I ran over to pet smart to pick up some kitty supplies and by the time I got back, my truck was ready to go!

Submitted 08/28/18

By Leslie Davidson

5
The crew here worked really hard at getting my car back together after a faulty part was installed somewhere else.I would recommend them to everyone in the area to go to for service.

Submitted 08/28/18

By John Gibbons

5
Always honest with diagnostics and are willing to work with the price. Highly recommended.

Submitted 08/28/18

By jessica elyse

5
Not only is Monroe the best for your buck, it's also the most personable place around. Bill the Manager is always smiling and willing too help! It's not often you can go to a place where the employees are smiling but also love their job! I will never take my car anywhere else.

Submitted 08/19/18

By Chantelle Rodgers

3
None.

Submitted 08/16/18

By Julian Metzger

5
This automotive place does an amazing job, and the service is wonderful. Would highly recommend . The manager Bob is exceptionally friendly and helpful.

Submitted 08/15/18

By Jill Schmidt

5
They are always very friendly, the work is efficient as well as timely. Quality work and not a long wait. Manager Bob is always nice and making sure where I’m a mom with a vehicle that it’s safe for me and my son

Submitted 08/15/18

By Leigh Rollins

5
fair and honest - quality

Submitted 08/11/18

By Shawn Doniger

5
The team here makes the regular oil change a breeze. Thanks for providing a great service at an even better price!

Submitted 08/09/18

By Tara King Clark

5
Front desk staff were very friendly. Quick service!

Submitted 08/09/18

By Rachael G

5
Bob, Julie and all the others are incredible. I see them as my friendly, local Super Heroes when it comes to any car repair. The mechanics are fast, knowledgeable, and really work with you to get the job done within your budget. I'm not sure why people would go anywhere else.

Submitted 08/09/18

By Hendrik van Ruissen

5
Friendly staff and affordable prices.

Submitted 08/04/18

By Wanda Cotto

5
4/14/18 Saturday morning, got me right in, started working on grungy rear brakes as I sat and watched the work through the observation window. Friendly service too. Update: 8/4/18 ABS and Brake light and Low Tire Pressure lights came on, they got me right in to replace wheel bearings. Quick service, very friendly, seems like a good place to bring business

Submitted 08/03/18

By Jeff Jansen

4
Very glad I went there yesterday. Was unhappy with the service from my Subaru dealership and needed a new exhaust system. The shop is airy and shipshape and Bill and Bob, who run things, seem to have a great relationship with their customers, many of whom they treated as friends. Both handled my needs very professionally and I was pleased that they could do the work then and there without having had an appointment. I would have liked to have been informed that the delivery of the pipe, which I was told would be in ten minutes, would take a good deal longer. But I was willing to wait and delighted that the work cost much less than it would have at the dealership, and is fully guaranteed. I'll be going to them for all my service from now on.....Read More

Submitted 08/01/18

By Frederick Paxton

5
During the heat wave, the car air conditioner stopped working and I had a major trip planned for Saturday night. I went to Monroe Muffler Brake in New London, CT without an appointment in the morning and asked if they could determine the problem which they determined was the compressor. Because the repair was going to take a few hours and I needed to be somewhere that morning, they drove me there. Later that morning they called me to tell me that the work was completed. Everything was completed, in line with the cost estimate they provided before they started the work. Great service and understanding of my need to have air conditioning for my trip! And another thing, no diagnostic charge like the dealerships.....Read More

Submitted 08/01/18

By Joseph Drelich

5
It was a good experience

Submitted 07/30/18

By Charles E. Dignazio

5
I have had nothing but great experiences here with the team that they have at that Monro facility Bill Julie and Bob really know how to take care of their guests

Submitted 07/29/18

By Robert Schmidt

5
Great Customer Service!!!! They took me in on a car situation that I didn’t know if it was safe to drive- diagnosed, fixed and all for free as it was minor. Thank you team.

Submitted 07/24/18

By Rachel Hannas Metz

4
Customer service is great here at Monro Muffler Brake, New London CT! Staff are welcoming, and I feel very comfortable bringing my car to get serviced. Prices are affordable, I highly recommend bringing your car here.

Submitted 07/24/18

By April Felton

5
Outstanding service and always dependable

Submitted 07/23/18

By Mark Fader

5
This shop is top notch!! One of our Fleet Vehicles was broken down and no where near our office in Norwell, MA. I called several shops and no one was willing to help because it was close to closing time. I called Monro and spoke to Julie & Bob they both jumped into action and did the work that needed to be done. I can't thank them enough for helping us.

Submitted 07/20/18

By Denise Grenier

5
Great service great employees

Submitted 07/19/18

By John Butler

5
Great Customer service. Quality inspection told me what I needed fixed. Very honest and fair prices good peolpe.

Submitted 07/18/18

By Marcos Soto

4
I appreciate all the help the workers have given me and work done on my car. They are courteous, professional, never make me fell as if I was bothering them with my questions. Thanks for everything

Submitted 07/16/18

By Traci Davis

5
Definitely Helps Out A Lot And Respectful Employees . Treated With Care & Great Service , Will Be Back For A Second Time Without A Doubt !!!

Submitted 07/14/18

By Damien Wade

5
GREAT SERVICE

Submitted 07/14/18

By Quaprice Rice

5
Got an oil change and no high pressure sales tactics. Thanks!

Submitted 07/06/18

By Jeremy Gollehon

5
Great customer service experience.

Submitted 07/06/18

By Jennifer B

5
I always bring my car here for any issues i have and also for my routine oil changes. They are HONEST and affordable but also do high quality work!! I will never bring my vehicles anywhere else!! The mechanics as well as the front desk workers are so kind and understanding and work with you so it takes alot of the stress off of a stressful situation. Thank you to all of the hard workers at Monroe, Bella was very helpful today answering all my silly questions.....Read More

Submitted 07/06/18

By Megan Sabonis

5
I highly recommend Bob Schmidt and his great team at Monro. I live an hour away in Rhode Island, but whenever my car needs service, I bring it here. It's not easy to find a trustworthy place to have your vehicle repaired or serviced. This is exactly what you will find at Monro!

Submitted 07/05/18

By Bob Vescovi

5
Great friendly and honest service

Submitted 07/05/18

By Aykurt Kalican

5
Awesome place to go they were great to me and my kids

Submitted 07/04/18

By Majik

5
Excellent service, very efficient, and affordable

Submitted 07/03/18

By Keith Cook

5
Brought my car over recently for help with removing some stubborn lug nuts. The guys at the counter were professional and willing to help. Excellent service, they earned my business I will return.

Submitted 07/02/18

By G-Mail Aaron

5
Monro gave me the remote to the tv when my mom was getting her oil changed and I wasn’t just sitting there bored in the waiting area. ????

Submitted 06/28/18

By Alexis Perry

4
I have been making online appts. for a while now so easy, and when I get there job always done in reasonable amount of time

Submitted 06/27/18

By David O'Dowd

5
I’m always taken care of every time I come to the Newlondon location,Bob and Bill are great and I recommend anyone to come get there car taken care of at Monroe in Newlondon

Submitted 06/11/18

By Allen James

5
I went to Monro Muffler Brake today AFTER my Honda dealership had quoted me that I needed rear brake pads, 'drums and shoes' and THEY had increased their original quote amount by $330.00 from just 10 weeks ago so it would have cost me $733.00 MONRO showed me my brake pads and pointed out that I really didn't need new 'drums and shoes' since they are good to go another year! Thank You MONRO MUFFLER BRAKE & SERVICE for your honest service!!....Read More

Submitted 06/09/18

By Allyson Crocetti

5
Excellent help and support with my truck and great performance on my truck.

Submitted 06/04/18

By Willie Goosby

5
I won't go anywhere else!

Submitted 05/30/18

By Joy Gaughan

5
Keep up the coupons for Oil Changes,,Alignments Etc..

Submitted 05/30/18

By Craig Welch

5
This place us great. They're honest and competent. They take my safety seriously. Much appreciated!

Submitted 05/30/18

By Joy Gaughan

5
I was driving north from NYC and stopped at Monroe in New London because my air conditioner wasn’t working. They fit me in and fixed the problem for $140.00. They were so honest, professional and knowledgable. I will definitely schedule an appointment next time I need to have work done on my Nissan Rogue.

Submitted 05/27/18

By Sylvia Furlong

5
Very friendly and professional service. My car had a small issue but I need to fix it before a long drive. They were able to find a time in their busy schedule at the and of the day and fix it. I did took 10 minutes but they even did not charge me for that! What a bargain! Thank you for your service!

Submitted 05/27/18

By Sergei Kauzunovich

5
Having services done at the New London CT location has been first rate. Honest and fair prices. Great staff. Much much better than going bad to the stealaship

Submitted 05/26/18

By Ray Klemenz

5
Friendly, fast, and accurate. Great staff! Always satisfied coming here and I would highly recommend anybody.

Submitted 05/25/18

By J Smith

5
I come here each and every time for my oil changes. I’ve always gotten top notch service! They are respectful, time conscious, fair and good at what they do!

Submitted 05/24/18

By Kenya potter

5
I come here for my oil changes all the time...the staff is always friendly, and I never have a problem getting an appointment...

Submitted 05/24/18

By Megan McKeever

5
Bill Was very honest..I heard Bill talking with a lady trying to buy a new tire because her tire keeps losing air, he reassured her she didnt need a new tire that her aluminum rim was rusted and making her tire have a slow leak . All her tire needed was cleaning and she was good to go.. He could of easily sold her a new tire, but his honestly was what made my decision on letting him work on my vehical.. I had and estimate done from another shop who was trying to charge me for a tire rod that I knew I didnt need, when all I needed was brakes and rotors, not only did he confirm what I knew but gave me a great rate for everything I needed done that none was willing to do.. He has won my respect and loyalty and I will only come to this shop when something goes wrong with my vehicle.. I highly recommend this place and ask you to do the same and check around before you get work done, doesn't hurt to get an estimate first.......Read More

Submitted 05/17/18

By Brandy Bogan

5
What a great job these guys do. The manager is a real pro. Affordable quality work, I am very happy with this Monro. Keep up the great work!

Submitted 05/16/18

By Daniel lissauer

5
I’ve brought both my cars to Monro In new London Connecticut just for oil But they went above and beyond checking the whole car let me know what was wrong with it they were honest and I appreciate their service thank you very much Tiana good job guys !

Submitted 05/15/18

By Tiana Carrasquillo

5
As someone who has been through an automotive technical program, and has worked on my own cars since before I even had a license, this is the only shop in CT that I will trust. These guys genuinely care about you, and they really know what they’re doing. I’ve worked for pep boys, and three other automotive shops, so take my word for it. Don’t trust town fair, don’t waste your money getting your oil changed at Valvoline, good luck with Walmart. I trust these guys with my vehicles that are like kids to me. If you can’t do it yourself, let Monro do it. You will leave with a smile on your face!....Read More

Submitted 05/15/18

By Alex Campbell

5
These guys are great. I'm at the U.S. Coast Guard Academy in town and they always treat our members kindly, professionally and with respect. They clearly are supportive of the military (the Navy base is just over the river, and I see Navy folks in there, too) and I can't say enough good things about them and Munro: the discounts for military are a big deal to our junior enlisted who put lives on the line and don't get paid a ton: thank you!....Read More

Submitted 05/11/18

By Rox Runner

5
I do most of my repairs on my own vehicle including timing belts, suspension and water pumps to name a few but when it comes to tires and balancing I have to go somewhere. I stopped in today with a new to me used car I had purchased from a dealer in Old Saybrook. Thought that I just needed the tires balanced and they took it in and checked it out. While the dealer had put on new tires (Atlas brand) when I bought it and I had about 7000 miles on them I could feel a bounce and figured winter pot holes had thrown a weight, anyways the guys at Monro gave me the news that the tires were cupping and to take it back to the dealer and see if I could get them warrantied. Well to my surprise they brought the car around and handed me the keys and said no charge! Did not try to upsell me anything, told me if I had no luck with the warranty that they would be happy to help me with a set of new tires. That ladies and gentlemen is called honest customer service as that they could have balanced the tires knowing that they were bad and just took my money. Great customer service is hard to find these days and these guys restored my faith in automotive repair guys.....Read More

Submitted 05/11/18

By N Robinson

5
Great experience!!! I had a horrible rattle coming from underneath my car so I stopped in to Monro to see if they could tell me what I needed to do. They took my car in immediately One of the mechanics, Bill, secured a heat shield and in 10 minutes, I was out the door!

Submitted 05/08/18

By Dawn Lancaster

5
Great servir

Submitted 04/23/18

By carlos medardo pesantes

5
Very friendly reasonably priced. Had me in and out in an hour for a pretty big job. Would highly recommend!

Submitted 04/21/18

By Sara Tegge

5
This is my favorite place to get oil! They are very friendly and know how to get the job done fast and correct

Submitted 04/20/18

By Kaitlyn Szczygiel

5
Friendly & professional staff, my go-to place for oil changes. Have also gotten extensive work done here. All good!

Submitted 04/19/18

By CC MastersTutor

5
Awsome service quick clean friendly. John was super friendly very calm and explained every thing so that I could understand what my car needed. I'll go back again and tell every one what great customer service

Submitted 04/18/18

By Carie-lee Jackson

5
I ran into problem after problem doing my exhaust myself. Many people i know highly recommended monro in new london CT. I called them up and they got me a appointment next day first thing. They got right to it, making short work of the problems that took myself 2 hours to get no where. If your even considering coming here, just do it. Very friendly staff that will do whatever it takes to make their customers happy. Will update if i run into issues with the work but i doubt there will be any problems.....Read More

Submitted 04/16/18

By John Scott

5
Saturday morning, got me right in, started working on grungy rear brakes as I sat and watched the work through the observation window. Friendly service too

Submitted 04/14/18

By Jeff Jansen

5
Quick and fast oil change ! This is my go too place

Submitted 04/14/18

By Jordan Wright

5
Amazing Service ! Nice People &” They do it all !

Submitted 04/14/18

By Nalani Jean-Joseph

5
Walked in without appointment for inspection of exhaust system. Took me in right away. Showed me results of inspection on the car, provided an estimate, had all the parts available and made the repair (exhaust piping and muffler) in about 1/2 hour. Lifetime warranty. Excellent staff and service.

Submitted 04/14/18

By Susan DelPriore

5
Great to book appts offline. Gave me a discount when I had to wait.

Submitted 04/05/18

By Sharon Marr

5
Had my brakes done today the gentlemen john training up front was very knowledgable and kind and bill the tech was quick and efficient had a great experience !!!

Submitted 04/02/18

By Cleiry V