Monro Auto Service and Tire Centers

04/28/24 by Big Bad Wolff

Meh. The old man there pushes his agenda but not the envelope. Failed due to power steering not being present. The law is subject to interpretation by the inspector due to their not being laws on inspecting a non present vehicle part, nor are there any laws stating exclusively that it must be present; merely their interpretation of what the law means, which is that it should be present at stock, so it must require it. [Which doesn't offer forgiveness for modified vehicles]. It makes me wonder the fate of cars too old to have this feature and the fate of modified vehicles, and I wonder if I would have had fewer problems removing the whole system, including the cables. Had my car inspected by another service for cheaper within the hour and affirmed with a state lawyer and 2 [other] mechanics that my vehicle is safe and sound. The guy behind the counter tried to tell me it'd blow up all over the place, to which I reiterated it is not a bomb and the pump is not present. He then explained all of how this could happen, which seemed like semantics at that point as the civic I drive hasn't had power steering in 16 years. I wasn't concerned due to being reassured by a competing service, a local state lawyer, and a renowned mechanic of 55 years before picking up my vehicle that there was nothing to worry about and that whoever was present that day wasn't being flexible based on their own preferences. I had my car inspected previously at this same place just last year, with no power steering. Too bad the owner wasn't there, as I know he wouldn't have given me any pushback due to his extensive knowledge of the laws and regulations as well as the various vehicles and their nature. Unfortunately, I had to foot the bill despite this, but my car was still inspected to pass at another facility after failing here due to my power steering being unhooked/removed. Solid service, pretty cheap but rigid and unflexible, and they'll still take your money and push their agenda if it doesn't align with their ideals. They also applied my registration sticker without my approval and it is too high up.....Read More

04/26/24 by madison's magikal

I've gone there several times for custom work... had a hole in my driver's floor that they repaired, exhaust was rusting out- they did custom exhaust, replaced rear coils and a lot of the usual things- oil change, wiper blades, check all lights and tires, super great communication. I appreciate the fact as a senior woman that they listen to what you have to say you believe your issues are without interruption or making you feel as if you don't know what you're talking about.....Read More