Albany, NY
Albany, NY
(Change Location)
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980 Central Avenue
Albany, NY 12205
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

980 Central Avenue, Albany, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Maintenance
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$169.99
Clean Air And Fuel System Package
BETTER ENGINE PERFORMANCE AND IMPROVED FUEL ECONOMY
Auto Maintenance
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$139.99
Fall/Winter Package
SAFER DRIVING AND BETTER VISIBILITY IN INCLEMENT WEATHER
Auto Maintenance
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$19.99*
Conventional Oil
INCLUDES COURTESY INSPECTION AND ROTATION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Albany, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Albany

Monro Auto Service and Tire Centers is your source in Albany, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 208 customers

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3
Employees better than the service company needs to treat them better

Submitted 09/14/19

By SPECIAL ED

5
We had a break down while traveling, the Albany New York shop with Dave as manager is a great business. Thank you so much?

Submitted 09/08/19

By SARA

5
I have been doing business with Dave Crounse for over 10 years. I value his ability to diagnose whatever is going on with my car and offer me options. My cars have always been older models of Lexus and he knows what's available and helps me determine our choices. As a woman, it's reassuring to deal with a male who is respectful and treats me like I know what I'm talking about. It was a good decision to put Dave on your team. I've sent several of my female friends to Monro and Dave always has the right answers for them.....Read More

Submitted 09/05/19

By Lisbeth Calandrino

5
First off, Dave is awesome! I went to Monro at 7:30 one morning having to be out of there by 9 for an important personal matter. This matter involved having to drive my one and only car to Saratoga. The previous evening my car failed inspection due to dangerously worn front tires. Having to use this car for important reasons the next day I HAD to get new tires ASAP as well as an alignment and I HAD to leave by 9 AM as mentioned? above. Dave was there and he made sure he took care of me and my needs that morning, especially the time issue I was dealing with. He was quick, thorough and discussed with me what my car needed for tires and what it needed going forward. He had me out of there by 9 AM and I was so relieved!!! I am going back there the first week of September to get brakes and an inspection, which because of Dave, it will pass with ease. He also showed me and explained the alignment process and how it was badly out of alignment via the chart they provided me. He told me what to do to make sure it never gets this badly aligned and how to keep the tires from getting worn as badly as they were. I highly recommend Dave and the customer service that Monro provides. THANKS!!! Joe L. Schodack, NY....Read More

Submitted 09/01/19

By Joe Ola

5
Zack was very helpful, great customer service. Very informative about my car. Felt good about leaving my car with them...thanks Zack your the best??????

Submitted 08/29/19

By Love Howard

5
Great people, great company!

Submitted 08/28/19

By Mark Schreiner

5
great atmosphere and staff very friendly

Submitted 08/26/19

By KIMBERLY

3
Good work but a bit pricey

Submitted 08/21/19

By April Evans

5
Arnold

Submitted 08/08/19

By MARY

4
Service & cashier were great, same excellent customer & auto service I receive at my home location in Towson, MD. The only reason I couldn't give 5 stars was do to the mess the mechanic left on my LIGHT tan color, cloth center console & all over the armrest & handle of the door. I am for sure it wasn't intentional but it was hell to clean

Submitted 08/08/19

By Shirley Stewart

3
Very expensive but the tired are holding up after a month on the road. Have driven almost 10,000 miles already

Submitted 07/31/19

By Bryan Welker

5
great service, car was ready on tome

Submitted 07/24/19

By MARIO

5
I am a repeat. Customer. Every time I go there the man at the desk always knows me by name and knows my car. He takes the tine to explain what is being done and what needs to be done. I find this store very honest and gives excellent service!

Submitted 07/18/19

By Annette Hebert Dingley

5
Na

Submitted 07/15/19

By ANGELA

5
Car runs great

Submitted 07/15/19

By JESSICA

3
Service was good. They got me in and out in reasonable time (they were a little busy). I had made an appointment online but they never got my special instructions that were included with the appointment. I got charged labor on the lights they had to replace, but didn’t get charged labor on the air filter they replaced; go figure. I probably won’t be back to this location again.

Submitted 07/10/19

By Kate Thayer

5
Will go back

Submitted 07/06/19

By PEGGY

3
None

Submitted 06/28/19

By THOMAS

5
Zach was great

Submitted 06/19/19

By GENA

5
Great service! Very friendly, and they don't try to take advantage of anyone. Even the company is great while you wait for your vehicle.

Submitted 06/18/19

By Evan Wolberg

5
Had issue with putting in a battery... stopped to see if they could put my new battery in because advanced auto couldn't do it...Zach took me right away, had my new battery in within 20 minutes...his customer service and mechanical skills are awesome...thank you again Zach

Submitted 06/16/19

By Gena Marie

5
The manager was friendly and honest me , they actually showed me what was wrong with my car.

Submitted 06/05/19

By Ginger Molloy

5
What a great experience! The person at the desk was great! His name escapes me but I can imagine his co-workers are just as wonderful! Thank you, Monro Auto Service!

Submitted 05/20/19

By Alexa giha

5
I have brought my car and my girlfriends car to this shop many times and i've never been disappointed with the service. They are honest people who care about their customers and treat them with respect and dignity. I appreciate all the work they've done for me and I will continue to use their shop as long as I'm living in Albany. I recommend this place to anyone who's looking for quality automotive repair service.....Read More

Submitted 05/15/19

By Mathew Kornacki

5
Saved me 900 Saved me 600 Saved me 300

Submitted 05/14/19

By Andre Smith

4
Thank you!

Submitted 05/13/19

By TIFFANY

5
I needed to get my state inspection done and went to Monro because they’ve always been honest and upfront about what my vehicle needs. Dave had me in and out in a timely fashion (on a Saturday) even though I didn’t have an appointment and gave me updates along the way about what my vehicle needs now and what it will need in the near future so I could plan my upcoming expenses accordingly. This location is (and will continue to be) my go-to when it comes to vehicle maintenance. When I got in an accident last year, the collision center recommended by my insurance company repaired my vehicle and told me I was all set, but I knew something felt wrong. When I brought my vehicle to Monro shortly thereafter, I was made aware that one of my springs was shot (which the collision center failed to notice), causing the false positive on my balancing test. This Monro location replaced said spring and rebalanced for me and included the analysis paperwork I could submit to my insurance company detailing what was wrong/what was done. If you need any assistance with your vehicle, this location is where you need to be.....Read More

Submitted 05/11/19

By Michael Brennan

5
Kkkkkkb

Submitted 05/11/19

By MICHELE

3
It was a good visit, this time. Just an oil change

Submitted 05/03/19

By AMY

5
I’ll be back

Submitted 05/02/19

By SHARON

5
Great service will recommend, I always get good discount is help when he bill is a lot 5 star all day

Submitted 05/01/19

By Joyce Houston

5
Fast. Dependable. Reliable. Better than my dealership!

Submitted 04/28/19

By Greg Humbert

5
The best place EVER. Customer service is beyond phenomenal. Highly recommend for college students.

Submitted 04/24/19

By Alle Andrew

5
Monro is the best!!! Called and Zack picked up the phone told him I needed a indicator light changed, he was very helpful got me in and out within 20 mins very good people and they actually care I recommend everyone that has problems or needs general advice for they're car go support monro's auto service shop on central Avenue !!!

Submitted 04/14/19

By Kay StackChips

3
good servise

Submitted 04/12/19

By IGOR

5
None

Submitted 04/10/19

By NICK

5
This Monro location has been servicing my vehicles for more than ten years...always satisfied.

Submitted 04/09/19

By JAMES

5
Great service, will be back, thank you

Submitted 04/09/19

By LYNNE

5
no additional feedback

Submitted 04/03/19

By CAROLINE

5
Always excellent service. I have been going here for years for inspections/repairs. Never had a problem. Have recommended this place to friends, who were also extremely happy with the service.

Submitted 04/01/19

By Karsten Bischoff

5
Always excellent service. I have been going here for years for inspections/repairs. Never had a problem. Have recommended this place to friends, who were also extremely happy with the service.

Submitted 03/31/19

By Karsten Bischoff

4
Thank you for your excellent service.

Submitted 03/30/19

By ELIZIBETH

5
I’ll be back for tires ASAP

Submitted 03/28/19

By SUSAN

5
I have this shop service all my cars. They have always been honest and reliable.

Submitted 03/21/19

By Edward Giordano

5
Pretty confident that this place is honest and won't hose ya. The Manager, Arnold, was trustworthy and they did fair work on my car.

Submitted 03/19/19

By Aaron Hansen

5
Great place to get your car serviced. Friendly staff . They get you in and out weather you have an appointment or not

Submitted 03/17/19

By st4ne

5
Great place to get your car serviced. Friendly staff . They get you in and out weather you have an appointment or not

Submitted 03/17/19

By Lakesha Black

5
Bought my car in on Sunday to have headlight replaced. Took care of it right away.

Submitted 03/16/19

By ds01hs

4
I would recommend dave and monroe muffler to friends and family

Submitted 03/01/19

By JODI

5
I have been going to Monro for years, always great service...Recently switched to the Central Ave branch because of convince and was not dissapointed. Helpful, knowledageble staff who are geared to making the customer happy, not just to make a profit!

Submitted 02/25/19

By Ben Coyle

4
Well done

Submitted 02/18/19

By DOUG

5
Thank you so much

Submitted 02/12/19

By RIYAD

5
Thank you for the great service!

Submitted 02/11/19

By CATHERINE

5
I came to Monroe muffler today and Zack helped me out. I had a minor issue that was driving me crazy. To make a long story short it has been resolved and I am happy as I am a long time cistomer

Submitted 02/08/19

By Keisha Young

5
Nothing to add. Great experience!

Submitted 02/05/19

By BRIAN

5
I like the employees and how they help ppl wit they car they a great buisness i recomend u takin ur car here for a better result

Submitted 02/05/19

By Zymeir Walton

5
This place was great. They talked with you before even performing any service. Went above and beyond what most places will do these days

Submitted 02/04/19

By Mark and Adeline Deyo

5
Good People. Great Prices

Submitted 02/04/19

By Andre Smith

5
The best around.

Submitted 02/04/19

By ANDRE

5
Zack and Aron Lad from this store were excellent. They change my light on my car quickly and reasonable price. Pep boys wanted to over charge bye 7 times the amount without even looking at my car.

Submitted 02/03/19

By Jerrick Jones

4
None

Submitted 02/03/19

By JIM

5
Staff was very helpful and provided amazing service on very short notice

Submitted 02/02/19

By westsevennorthfive

5
staff was awesome thanks!

Submitted 02/01/19

By CIARA

5
Have no feed back

Submitted 01/29/19

By JANETHA

5
Fast, friendly service that treats you like family.

Submitted 01/29/19

By Matthew Fluty

5
I have gone to this location specifically for the past 3 years. I am even sitting here right now in their waiting area for my car's state inspection. The guys here are great, attentive, and always willing to help out especially if you are on a budget. I have gone to the other location on Central and always find myself coming back here. Now I live in Troy but make the commute here to Albany just for them because I know I am in good hands. Thank you all for great customer service!....Read More

Submitted 01/29/19

By Vanessa Long

5
Thanks!

Submitted 01/28/19

By MAUREEN

5
Repeat customer and would highly recommend!

Submitted 01/27/19

By Karen M

5
Great service

Submitted 01/26/19

By CHARLES

5
Great service. Zach was extremely helpful

Submitted 01/25/19

By ALLISON

5
Destinee Harrison

Submitted 01/25/19

By 828desharrison@gmail.com

5
Dave is the best_ever he made sure he broke down everything that was needed to be done to my car and was willing to work with me at the same time,,, most definitely making Monro the go-to for my scion xb 08,, thanx Dave and crew until next time

Submitted 01/25/19

By Dess Dess

5
DAVE!!!!!! this place was so amazing.... they helped me with getting the right tune up and also informed me of what will need to be taken care of later on they got me in for an appointment in short notice..... and gave me great prices for the maintenance.... I reccomend this place for any car repair they will make sure the educate you and not make you pay for things you dont need right now !

Submitted 01/25/19

By Niscay Montford

5
Came in at about 1:00 p.m. with a destroyed exhaust and no appointment and Zack and the boys in there had my car back to me by 7:00 p.m. the same day. Very knowledgeable and friendly, would definitely recommend to anyone in need of affordable and reliable work done.

Submitted 01/23/19

By Ben Farstad

5
I have been here twice now, once for an inspection & today for an oil change. Everyone is alway friendly and the service is quick & honest!

Submitted 01/23/19

By Raney Gates

5
I had a 9:30 appointment. I came in a little early around 9:20 to get a battery check and was greeted promptly and nicely. Everything was done quickly and explained to me that everything was fine. I would definitely recommend to others and plan on coming back again.

Submitted 01/23/19

By Young Il Kim

5
None

Submitted 01/18/19

By MELISSA

5
I can't say enough about how well I was treated at the shop at 980 Central Ave. I came in because something had gotten lodged in my tire and while driving it came out. I was losing pressure quickly and drove straight to the shop; I had been a customer before and remembered how well they always treated me. This time they truly exceeded all my expectations! After explaining what happened and that I needed my vehicle for work in the morning, they were right on the case. They got me an exact match for my tire, had it delivered and installed it in maybe an hour tops! I can't say enough good things about everyone in the shop!....Read More

Submitted 01/17/19

By Shannon Woods

5
I can't say enough about how well I was treated at the shop at 980 Central Ave. I came in because something had gotten lodged in my tire and while driving it came out. I was losing pressure quickly and drove straight to the shop; I had been a customer before and remembered how well they always treated me. This time they truly exceeded all my expectations! After explaining what happened and that I needed my vehicle for work in the morning, they were right on the case. They got me an exact match for my tire, had it delivered and installed it in maybe an hour tops! I can't say enough good things about everyone in the shop!....Read More

Submitted 01/17/19

By Mr. Shannon Woods

5
Best service in town. Fast friendly and accommodating. Fair pricing and great staff. Will be back for future repairs for sure

Submitted 01/16/19

By cody kirlew

5
the best in town and my favored shop

Submitted 01/16/19

By mahgoub. mustafa

5
Very fast and easy service.

Submitted 01/14/19

By MATTHEW

5
This guys are best they help me out in my time of need. I will definitely come back and there prices are the the best. They help me save money and not spend my money.

Submitted 01/12/19

By Sha'Vonne Walton

5
excellent service!! They honor all promotions and always gave a breakdown what was wrong with my vehicle. Even if they couldn’t fix the issue, they gave me recommendations where to get my car fixed to save money. Definitely take your car here!!

Submitted 01/04/19

By Zafatiima Rabii

4
Why is this a required answer? This not well thought out

Submitted 01/03/19

By PETER

5
I bring all of my and my family’s vehicles here. They always treat me very well and take great care of our vehicles. I only drive saabs so I know it’s tough on them, I appreciate them going the extra mile to make sure my foreign automobile is taken care of properly. Love the monro crew and all their hard work

Submitted 01/03/19

By travis hogan

5
Excellent job

Submitted 01/02/19

By ANTHONY

5
Great customer service very helpful

Submitted 01/01/19

By John Rodríguez

5
I bring all of my and my family’s vehicles here. They always treat me very well and take great care of our vehicles. I only drive saabs so I know it’s tough on them, I appreciate them going the extra mile to make sure my foreign automobile is taken care of properly. Love the monro crew and all their hard work

Submitted 12/27/18

By travis hogan

5
Very happy with service

Submitted 12/25/18

By STEVEN

5
This shop was great. Our brakes failed on a trip from Quebec to Maryland, and we needed an emergency repair. The manager had us in and out with new brakes so we could get home on time. I would highly recommend this shop to others.

Submitted 12/22/18

By John Emelio, Jr

3
Price on oil change went up $15.00 ?

Submitted 12/14/18

By LOU

5
Shane was very knowledgeable about the needs for my vehicle

Submitted 12/11/18

By GLENN

5
Very good place to have my car serviced will be back again

Submitted 12/05/18

By PEGGY

4
Great job

Submitted 11/30/18

By COLLEEN

5
Coolant had leaked out. Received immediate service, explanation of problem which Arnold Trifaro quickly and correctly resolved. I appreciate the service and will recommend this specific Monro shop. Thank you!

Submitted 11/27/18

By Janice Sciocchetti

5
Great service. One of the best auto shops around. 10/10 would recommend

Submitted 11/21/18

By Marco Jvdt

5
I recommend this site to anyone. They are professional and quick. They know how to take care of a customer

Submitted 11/15/18

By ANDREW

5
Absolutely would recommend they did everything possible to stay inour budget and help us prioritize what needs to be budgeted for next

Submitted 11/11/18

By Brittney Pone

5
Great service as always

Submitted 11/06/18

By JUSTIN

5
An honest shop that takes pride in their work. I'm very happy with the service they provided me.

Submitted 10/30/18

By MCkizzel35

5
Dave and his crew are very courteous, and patient explaining car things to a non mechanical female. Didn't feel pressured or as if they were selling me something just because I am a girl like at so many other places. Great job!

Submitted 10/29/18

By MARY

5
great service

Submitted 10/29/18

By MADHU

5
I had an excellent experience and i will take my vehicle back to Monroe

Submitted 10/26/18

By KENNETH

5
Great service.

Submitted 10/26/18

By CRAIG

5
Fast service. Very through and clear about any problems I may have with the car. I came in for an oil change and I was out within 1 1/2 hours. Manager was friendly up front and helpful!

Submitted 10/24/18

By Amber Garcia

5
Great

Submitted 10/20/18

By LUCAS

5
Love these guys! Went in with a broken muffler and the guys were so accommodating and considerate as they could tell I was nervous and did everything to make me feel calm! They were extremely caring and took into consideration that I’m only a college student! They went above and beyond my expectations and if I ever have any other issues with my car I will not hesitate to go back to them! Highly recommend to everyone!....Read More

Submitted 10/17/18

By Amanda Fridley

5
None

Submitted 10/16/18

By VICTOR

5
Love to go there cause I know the service is great. Good job.

Submitted 10/12/18

By COLLEEN

4
Great Service

Submitted 10/11/18

By ZZZnuriZZZ

5
Excellent service and employees. Staff goes above and beyond to ensure all customers are treated fairly. Best service in the Albany area.

Submitted 10/08/18

By Ryan Block

5
Everything was explained to me in a manner I could understand as I know very little about cars. Customer service is top notch. I had no idea how many services they offer. So happy to have my car fixed.

Submitted 10/05/18

By Debra Bailey

5
Thank you

Submitted 10/01/18

By ROBERT

3
Good place to get any repairs done.

Submitted 10/01/18

By Richard Marr

5
We drove down from Maine to chill back for a couple days in Albany. Our revelry was quickly cut short by a flat tire with a bent rim. We went to several dealerships and a pep boys to no avail. It looked like we would have wait until Monday for a part or drive 4 hours home a donut. But then we went to the Monroe Tire at 980 Central ave. The manager Dave hit that rim with Hein and got us on our way safely back to Maine! Thank you so much!!! I would proudly wear a tshirt that says " I ? Monroe Tire....Read More

Submitted 09/30/18

By Diane Brown

5
Dave and shane make a great team and the service is fast and easy... Highly recommend

Submitted 09/29/18

By Cody Parker

5
Dave is amazing and always makes sure my vehicle is taken care of and Shane is following right in his footsteps, bright future for the guys here

Submitted 09/29/18

By Allison Parker

5
Service was great and Dave the manager was extra handy in helping out today, will return

Submitted 09/29/18

By Bob Robertson

5
Shane has been the most helpful service representative I’ve ever dealt with. Dave was fantastic and has a great sense of humor. They always take such great care of all my vehicles

Submitted 09/27/18

By Mike Hunt

5
Overall the employers serviced my car in a timely and professional matter

Submitted 09/25/18

By DARNELL

5
The BEST service. Hands down if you have ANY car problems come to monro in Albany. Worth the drive even if you’re far away. very funny and friendly employees. highly reccomended to all!

Submitted 09/25/18

By Lucine Luxe

5
We had a Nissan ultima 07 that clonked out. They gave us the best service possible. I would personally highly recommend going here for any and all car needs. They are cheep fast and friendly.

Submitted 09/25/18

By Henry McLaughlin

5
we had a nissan altima 07 they did a super job helping us out. the service here is fast, fairly priced and friendly! 100/10 would recommend to everyone!

Submitted 09/25/18

By alayna matheiu

5
Brought my vehicle in and had it serviced and checked. The staff took their time and were honest about the things that were occurring. Thank you for your service!

Submitted 09/24/18

By Jel Krouse

5
Brought my vehicle in and had it serviced and checked. The staff took their time and were honest about the things that were occurring. Thank you for your service!

Submitted 09/24/18

By Anjelica Krouse

5
GREAT service. They gave me a call, explained everything, and gave me a quote in a strait-forward fashion that I really appreciated. I'll certainly be coming back.

Submitted 09/24/18

By Corey Frank

5
great customer service, i was taken right on time for my appointment and was in and out in less than an hour.

Submitted 09/24/18

By Marissa Vahue

5
Always very accommodating. Helpful and friendly sales. Thanks

Submitted 09/23/18

By rosanna deleo

5
The team was very knowledgeable, showed me what the issue was, fixed it right, and we pleasant to spend time with while waiting.

Submitted 09/21/18

By SCOTT

5
Love these guys. Brought my 14 year old Trailblazer in with a myriad of problems. Guys called after assessing and when I asked them to break it down in order of most important issues regarding safety, they did just that. Great assessments, totally fair prices, very accommodating staff (thanks Dave and Shane), I highly recommend. Brought him back twice after to do more and always left satisfied and feeling safer. I'm not from this area, so it was awesome to find a place I can trust.....Read More

Submitted 09/20/18

By MELISSA MURRAY

5
I dealt with a gentleman named Arnold and he was phenomenal. I realized I had a leak under the car and I was due to leave on a trip the next day. Arnold fit me in on his busy Sunday afternoon and managed to stop the leak so I could go on my trip the following day. I will be coming back for my next oil chance because of this young gentleman. If anyone needs assistance, call and ask for Arnold! 🙂

Submitted 09/12/18

By Jillian Sciocchetti

5
I have always had my car serviced by the dealer of the make of my car. So I wasn't so sure at first about some of the chain stores such as Monro. However, this Monro gave me an honest assessment of my car. They give a fair price for their services and always honor their coupons. The staff are knowledgeable about different makes and models and what works best for each. Good customer service, convenient location and flexible scheduling.....Read More

Submitted 09/11/18

By Lila Feldman

5
None

Submitted 09/10/18

By AL

5
Highly recommend this location. Shane and Arnold were well above average associates in my experience having car service done. Moreover, they were friendly and explained several technical questions for me. Thanks again, guys!

Submitted 09/06/18

By djm003

5
I highly recommend this place! Great service job and great customer service by moe! He told me what I needed to ensure good car health and topped off my fluids. I’ll be back! Ask for moe

Submitted 08/31/18

By Alicia Yodis

5
I highly recommend this place! Great service job and great customer service by moe! He told me what I needed to ensure good car health and topped off my fluids. I’ll be back! Ask for moe

Submitted 08/31/18

By Alicia Yodis

5
Amazing service! Got me in and out very fast. Shane was very pleasant to deal with !

Submitted 08/27/18

By darlene taft

5
Fast, friendly, great service all around.

Submitted 08/27/18

By Ryan Guernsey

5
Shane Blish was professional and polite today 10/10 would reccomend, these guys got me in and out smiling thanks again boys

Submitted 08/21/18

By Moak Mike

5
During a road trip, our exhaust started getting real loud. We pulled into Monroe Mufflers and Brakes on 980 Central Ave in Albany. We were greeted by Shane who was a great person to encounter...very friendly, very personable and very professional. We were helped immediately and our van was up on a lift in a matter of minutes. Since we were far from home, our technician Jesse offered a few different solutions, understanding our situation. We left with our exhaust fixed and happy customers. I highly recommend having your vehicle serviced at this shop!....Read More

Submitted 08/21/18

By Erik Perkins

5
Very fast and efficient service. Called off of a whim due to their high ratings needing an alignment, they were all very friendly and knowledgeable. Shane and Jesse were a pleasure to deal with and helped me with an exhaust issue even though I only came in for an alignment! I will gladly be back for all of my needs!

Submitted 08/20/18

By Ray Marshall

5
I come here for all my car work. These guys do an amazing job and always have my car out in a timely manner. I would highly suggest to any and all. Thank you guys!!!

Submitted 08/10/18

By Callie Garcia

5
Shane is Amazing with my Last Minute stuff lol!!! Great customer service ONLY PLACE I LET TOUCH MY VAN

Submitted 08/05/18

By Karol Peters

5
What a wonderful experience! Dave helped me out where I doubt anyone else would have, if you read this make sure the next trip to any mechanic is here at this Monroe Muffler. They are extremely fair and willing to help. I can’t thank them enough!

Submitted 08/02/18

By Kegan Klinker

5
Great place with great costumer service. They got me right in and did everything in a timely manner.

Submitted 08/01/18

By Michael Decarlo

5
Excellent service, care towards detail, reasonable pricing, and great customer service!

Submitted 08/01/18

By Grace Camacho

5
Super quick services and the guys are very honest! I always come here and never leave disappointed.

Submitted 07/30/18

By Alexandra Kollias

5
Super quick services and the guys are very honest! I always come here and never leave disappointed.

Submitted 07/30/18

By Alexandra Sica

5
The manager was great, I came in with an A/c problem and I had my newborn with me and he got me in and out very quickly. They all were very friendly and my air conditioner is working perfect now ?

Submitted 07/30/18

By Tara Drobner

5
I was very impressed with the service! Took me in right away, and finished in a timely manner.. Dave explains what was wrong and gave me several options to fix it.

Submitted 07/29/18

By Christina Hastings

5
Great reliable service everytime! Best prices in the area too! Financing is also available with zero interest!!

Submitted 07/25/18

By arnold trifaro

5
Great and fast service

Submitted 07/24/18

By Martha Rapalo

5
Fantastic place to have your car serviced! Fast honest and quality always! Hands down the best. Thank you

Submitted 07/24/18

By Alexis Peters

5
Wonderful service! Highly recommend!

Submitted 07/24/18

By Tara Burch

5
I was extremely pleased with the service that I received at this Monro location. Dave at the front desk, as well as the Josh mechanic were professional, polite and knowledgeable. I would definitely recommend this place.

Submitted 07/24/18

By Kathryn Sturek

4
Manager Dave at Central Avenue Store offered expert analysis and recommendations regarding rear brake problem. Solution of new drums reasonable. Appreciated his attention to detail with competing customer service demands. Thank you

Submitted 07/22/18

By Tom

4
Good customer service. Explained everything to me, even showed me parts that would be repaired if I got the work done.

Submitted 07/20/18

By SC P

5
Fast service! Brought my truck in for exhaust noise. They repaired the noise for NO charge to me. Great service. Just a heat shield needed removal. Honest repair shop

Submitted 07/20/18

By Willie Jackson

5
Everyone was really helpful I made an appointment for an oil change and it was quick and I got in on time. They also went over some other things that may need to get done in a quick manner but no pressure! Great place to bring your car

Submitted 07/18/18

By Marissa Justo

5
I've been coming to this Monro service center for a long time and have always found it to be an acceptable experience. Staff is always pleasant and work completed in a timely fashion.

Submitted 07/14/18

By Ann Marie Truppi

4
Great service real quick

Submitted 07/13/18

By Capo Da Don

5
Working out of town and got a flat. No appt and I was serviced in no time. Great service friendly and efficient. Thanks for getting my company truck back on the job!

Submitted 07/13/18

By Ryan Hoystrich

5
Great place

Submitted 07/13/18

By Mary L Whitney

5
Great experience! Shane and Dave were very friendly and helpful. Will be back

Submitted 07/12/18

By Karen Johnson

5
Great service, friendly staff!

Submitted 07/10/18

By Kim Schuch

5
friendly staff, really good prices , and job was done in a timely manner

Submitted 07/10/18

By Olivia Ruth

5
Good service. They got in and out hardly any wait time at all

Submitted 07/10/18

By Andrew Ruth

5
Great place to do business!

Submitted 07/10/18

By Dave Crounse

5
Very friendly staff, would reccomend them to anyone

Submitted 07/10/18

By Beth Genevieve

5
The service is great and they always help me no matter what the problem is.

Submitted 07/07/18

By Phyllis Adler

5
I've come to this location for several oil changes and additional services-the staff is friendly & efficient.

Submitted 07/01/18

By Atara Siegel

5
The man behind the counter was amazing. Did everything he could to get me the best deal...very nice

Submitted 07/01/18

By Sparkle Shaw

5
Brett gave me great service n helpful info.

Submitted 06/28/18

By Jay Brown

5
Yes i have been going here 3 years no problems love the service always take care of my cars once again love service

Submitted 06/27/18

By Ezra Montgomery

5
They were very helpful and complete with there work

Submitted 06/21/18

By Cory Strickland

5
Dave and his team got me right in to replace my much needed tires. The price was better than the discount tire places that I called. Highly recommend

Submitted 06/21/18

By Mike Klein

4
Brett was very nice and listened to my concerns

Submitted 06/21/18

By Denise Swann

4
Bret was professional and courteous. He quickly offered great solutions to our discovery of additional issues. He was honest and fair.

Submitted 06/20/18

By David Sheehan

5
These guys are 100 percent real They will give you an estimate with zero pressure. Awesome place

Submitted 06/19/18

By Kevin Jones

5
They are the best I love the guys at the Albany month they are so helpful!!!

Submitted 06/14/18

By Ky Lillard

5
loved this location compared to the previous one i had gone to. wished i had known sooner that this one was so close to where i work! brett was very professional, courteous and personable.

Submitted 06/10/18

By Debbie Russo

5
Brett and everyone at Monro are highly trained, knowledgeable and friendly. Only place i trust to bring my car to for any type of service.

Submitted 06/10/18

By Corey Folber

5
Great Service by the service writer by the name of Brett and quick and efficient as well as worked with my price point.. As well as price match..

Submitted 06/08/18

By Jermaine Rodriguez

5
Great service and attention to detail! Best brake serivice in town. Thanks Dave

Submitted 06/08/18

By Terri Buffaline

5
Fast and excellent service. Brett was fantastic and very helpful.

Submitted 06/08/18

By Mark-Hwan Berning

5
They are the best! Super helpful and in and out!!!

Submitted 06/08/18

By Kadian Powell

5
Love this shop! They always tell me when something isn't necessary quite yet and when it is needed asap and they always try to give me some deal on the price!

Submitted 06/08/18

By Jessica Nuwer

5
Great service! Very Fast and great customer service.

Submitted 06/06/18

By Ahyonnah Harris

5
Awesome service , great guys!

Submitted 06/06/18

By gregory jackson

5
Great Service Super Fast will always come back??????????????

Submitted 06/06/18

By Curve Mula

5
Great service from Dave & Brett. Them guys made the impossible happen.

Submitted 05/31/18

By DJ Nas-T

5
Very professional business. Staff are very kind and competent. Easy and quick service. I always go here for my vehicle because they are very respectful and have integrity.

Submitted 05/29/18

By Nicole Phifer

5
Great people, great service! Highly recommend! We've been taking our vehicles here for years and Dave is the best - honest and full of integrity.

Submitted 05/29/18

By Kat Brown

5
Saved me 900$

Submitted 05/24/18

By Andre Smith

5
Brett (the service manager) was extremely helpful and was very nice! I definitely recommend this place!

Submitted 05/23/18

By Nicole Tomlin

5
Great service from good and honest people!!!

Submitted 05/21/18

By NATASHA JACKSON

5
First time coming here and will certainly be a return customer. The manager Dave will be honest and fair with you and even give you a break. Great integrity, communication and customer service.

Submitted 05/17/18

By Mike Oleksyn

5
They employees were wonderful

Submitted 05/16/18

By Myeasha young

5
Been going here for years. Extremely kind, first guy gave me an estimate prior to dropping my car off when I came back the price was way off from the original estimate. The employee changed it back to the original for me with no problem.

Submitted 05/15/18

By Lexi Nolan

4
Had a great experience at Monro in Colonie today! Cody, the (temporary?) manager, is a wonderful guy. When I arrived, he was speaking with a young man interested in learning more about mechanic work as a possible career. He had brought his car in to get some work done - I came into the office while he was checking out. Cody went out of his way to give this kid pointers on how to get started. It was pretty busy, but Cody took time out of his day to go above to help the kid out. That's a level of service and care that you really don't see too often these days. I came in today to get my snow tires swapped out for my summer tires. Cody took care of it all: swapped out the tires, showed me that I'm down to the second layer of rubber and that I'd need to buy new tires soon, offered to place replacement orders for both types of tires since one of my snow tires needs replacing, tested out the tires on the road, and told me to come back in a few days so he could check on how they're doing. He did all this while manning the constantly ringing phone, scheduling appointments, and walking the previously-mentioned young man through how to submit a job application online. Cody deserves a huge pat on the back, a raise, and if you need a permanent manager for that location, Monro, he's your guy!! I'll definitely be coming back soon. Thanks, Cody!....Read More

Submitted 05/08/18

By Jeanine Glatfelter

5
I came in to get my car checked out because my car was making a rattling noise. Told me they just had to replace a bolt and they did it for no charge! The staff is friendly and the service was quick.

Submitted 04/25/18

By catherine2241

5
I can watch what I want on there tv it's always clean in the waiting area which is a plus

Submitted 04/20/18

By don blake

5
I was on my way back home from upstate NY, and something on the bottom of my car was coming off. Being almost 200 miles away from home, I was frantic and crying. I had to have my car towed off the highway, and I took it to the nearby Hyundai dealership. The people were not very helpful and rude, so I drove across the street to this shop. The man inside was very nice, and definitely put my mind at ease. The work was quick and efficient!!! If it wasn’t for their kindness, I probably would’ve had a nervous breakdown. Thank you all sooo much!!!....Read More

Submitted 04/15/18

By Lara

5
What a wonderful experience! Mike helped me out where I doubt anyone else would have, if you read this make sure the next trip to any mechanic is here at this Monroe Muffler. They are extremely fair and willing to help. I can’t thank them enough!

Submitted 04/06/18

By Kegan Klinker

5
Great staff!!

Submitted 03/31/18

By Amy Hall

5
For every recommendation!

Submitted 03/31/18

By Dajana Ognjenovic

5
Great place to come get ur car worked on

Submitted 03/31/18

By alex hernandez