Grand Rapids, MI
Grand Rapids, MI
(Change Location)
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425 28th Street SE
Grand Rapids, MI 49548
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

425 28th Street SE, Grand Rapids, MI

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Repair
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$20 Off*
Wheel Alignment
ENSURES EVEN TREAD WEAR
Auto Repair
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$20 Off*
ANY BRAKE PACKAGE
INCLUDES LIFETIME BRAKE PAD WARRANTY
Auto Maintenance
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$15.99*
Conventional Oil
INCLUDES COURTESY INSPECTION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Grand Rapids, MI provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Grand Rapids

Monro Auto Service and Tire Centers is your source in Grand Rapids, MI for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 108 customers

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4
Tone was the bomb, he hooked me up on my tires. Stop in and ask for Tone.????????????

Submitted 07/19/19

By Kimberly McDonald

5
The crew is very friendly. Tylor explained everything to me about the car. Great service

Submitted 07/14/19

By Klarisa rodas

5
TYLOR. KEN. BRANDON. AWSOME CREW OF GUYS KEEP UP THE GOOD WORK??

Submitted 07/04/19

By james jones

5
Quick service. Scheduled appointment day Before, and they got me in the next day!Only place open on a Sunday, great customer Service. Will definitely come back if needed in the future.

Submitted 06/30/19

By omar arvizu

5
Very helpful on a Sunday ??

Submitted 06/30/19

By Dan Spykerman

5
I needed a place to swap a tire out fast and almost no one was open...i called monro auto service the man named tyler picked up and assured me of fast service and it was fast and easy as i had left will do business again with monro cuz they came in the clutch

Submitted 06/30/19

By Joshua Mccully

5
Great customer service by the assistant manager. Friendly and knowledgeable. I needed a tire patched on a Sunday, not many places are open and it was done within 30 minutes. I would definitely recommend Monro Auto Service if you need brake work or new tires.

Submitted 06/30/19

By Patrick Chadwick

4
I was in GR for my birthday. Had some issues with my car. I would normally take my car to the Saginaw, Bay Rd location, I instantly looked up Monroe. This one on 28th happen to be open on a Sunday. They were pretty busy, but told me they would be able to get to my car. They got me an answer and it was some extensive work. They were able to get everything done. After picking my car up and getting back home, I had some concerns. I took it to my normal location. They pointed out a few things that needed to be corrected. Tim from the Saginaw location, called John of the Grand Rapids location and they coordinated efforts to make everything right. I appreciate that John did everything to make my experience with them a good one. I appreciate that I didn't get the run around, they took the time to listen and address my concerns. To many business are know for giving the customer the run around. I certainly appreciate all of Johns work and efforts.....Read More

Submitted 06/26/19

By Tanita Marshall-Davis

4
I can only give these guys for stars because even though they had really great service and totally worked with me on the price they told me that my car would be ready in about an hour and when I called later that day again told me an hour and when I called again they were still finishing up. It was frustrating because they could have just been honest with me from the beginning. It was a holiday and they were working and there was nowhere else to go I still would have used them I just would have known how to plan my day better.....Read More

Submitted 06/23/19

By Lisa Burkholder

5
Outstanding customer service and work done on my Ford Escape. The staff was very friendly and courteous. Highly recommended if you’re looking for any work needed to be done on your vehicle! A+++++++++

Submitted 06/22/19

By Andrew Noorman

5
Quick service

Submitted 06/22/19

By Latasha Liddell

3
Thanks I'm sure we'll be back!

Submitted 06/19/19

By JANIAH

5
John is Awesome!!! We came to Grand Rapids for my nieces birthday party, and when we got to our car we had a flat. Made it to their location and i had a nail in my tire, they fixed us right up. Super friendly, and the bathroom... Never have i been to any auto shop with a clean bathroom, but John's bathroom was so Clean and Fresh smelling, me and my mom were Pleasantly Surprised!!! Keep up the good work, and Thanks Again for helping us out!!!....Read More

Submitted 06/18/19

By Robbin Carter

5
Josh and Randy are heroes!! Very friendly fellas ..... clean establishment. I highly recommend their service. Awesome that they’re open on Sunday’s .... very convenient. Thanks again guys keep it up!! Happy Fathers Day!!! ????

Submitted 06/16/19

By Earlisha Scott

5
Great guy at the front desk helped us out with everything. In and out with no problems. Great service.

Submitted 06/09/19

By Chris

5
I called on a Sunday 15 minutes before close and John fixed my tire for me within 10 minutes of Arriving!

Submitted 06/09/19

By Ally de Boer

5
John is absolutely awesome! He was extremely knowledgeable & got my car running better than the day I bought it. I wouldn't bring my vehicle anywhere else

Submitted 06/04/19

By Will Miller

5
Super nice people with great service! Very professional and knowledgeable . Explained everything so i understood what was being done and why. Only place I will go in the future, and I would highly recommend them to anyone i know.

Submitted 06/04/19

By Evan Terry

5
Best customer service ever, John Rush always takes good care of me and my car. God bless you John!!

Submitted 06/04/19

By Bethany Hosfeld

5
Great service! In and out. No muss no fuss.

Submitted 05/26/19

By Cal K

5
John was incredibly respectful to every single customer that walked in the door. Even the rude ones. He educated everyone clearly and did his best with every assignment. All of the employees worked hard and passed closing time. I greatly appreciate their commitment to the job.

Submitted 05/22/19

By Tabitha

5
Swapped my lower control arms and a week later had a "clunk" i couldn't find. Couple other shops couldn't it either. Anthony found it in 30 seconds, loose tie rod, and had it fixed and alligned the next morning. 100% recommend this shop.

Submitted 05/12/19

By Specific Gravity

5
Great place good work

Submitted 05/06/19

By Javarius Johnson

5
I am new to area and nervous/skeptical with trying to find a new mechanical team, for my car. But Jon was professional, honest, and very helpful. The whole team worked together to deliver top notch service

Submitted 05/06/19

By New to gr

5
Great job guys

Submitted 05/05/19

By DONNA

5
The guys at Monro took great care of me today! Great service! I will be back!

Submitted 05/05/19

By Gary Beardsley

5
Had the most RELIABLE & positive estimate from “Anthony Long with the assistance of Brandon Briski” Got me in and out within No Time! Feedback was on point to the Tee! Even printed out more paper over and over after I tried to not get certain parts done, lol.. but I absolutely loved the service and appreciate the time and demonstrations of how things operated! Definitely calling this shop HOME??....Read More

Submitted 04/29/19

By Damu De'Niro

5
Had a flat today, was back on the road in an hour with a new tire (on a Sunday!) Great service!

Submitted 04/28/19

By T Dew

5
I just had one of those nuisance jobs with a part coming off my car. To replace with new would have been expensive and they found a way to repair securely and saved me a lot of money. Great team! Highly recommend!

Submitted 04/26/19

By Scott B.

4
Great job as always. I’m a repeat customer since they always treat me right and take care of my vehicle

Submitted 04/22/19

By DIONJE

5
Great people, great prices. The team at Monroe has always taken amazing care of us and our vehicles. They explain everything, and let us know of other issues that may need looking at with out scaring us into a fix We don’t really need. These guys have earned my trust, and my business.

Submitted 04/20/19

By John Schweir

5
Highly recommend! I stopped by in a panic when I found a leak in my tire and it was quickly patched up. John was super informative and immediately made me feel like my car was in good hands. Thanks again!

Submitted 04/19/19

By Abigail LaLonde

5
Fast service, good price and friendly staff. Straight to the point. Loved it.

Submitted 04/17/19

By Froze Soul

5
Thanks, I'll be back

Submitted 04/16/19

By JAMES

5
I am so grateful they were open on Sunday. Super helpful and got me in and out so quickly. Will definetly be going back for any other needs I have!

Submitted 04/15/19

By Caitlin Preston

4
Overall experience was good.

Submitted 04/10/19

By NIVEH

5
As soon as i walked though the door i was pleased. very nice and respectfull quick service, low prices,all around pleased very good service they told me about some other issues i had no idea about thank God i recommend Monroe Auto to all!!!!!!!!

Submitted 04/10/19

By Bobby Kidd

5
John and tylor were very helpful and friendly we appreciate the help

Submitted 04/09/19

By Ambers Jam

5
John was an excellent guy he got my boyfriends truck in and worked on for the oil change

Submitted 04/09/19

By Pittner Kristina

4
Always polite and respectful. I like that the store is open late and on Saturdays. Very convenient.

Submitted 04/04/19

By Margaret Muldoon

5
They were able to give us the best price and same day service for 4 new tires - on a Sunday no less! Really great customer care and quality work. Highly recommend. Update: It’s been almost two months since we got new tires and something felt off. Turns out our tires were out of balance. Monro was able to get us back in right away, fix the issue (free of charge). I still highly recommend them and plan to come back when we need to replace our brakes this summer.....Read More

Submitted 03/31/19

By Becky Heldt

5
Made fast work of replacing my tires when I had an emergency and made sure I knew what was going on with it the whole way through. Good guys Edit: had to come back a couple months later, turns out they'd had an issue with their tire balancer at that time so they fixed the balance on our tires for no charge. Still five stars!

Submitted 03/31/19

By Paul Schneider

5
John is great. Needed a quick turn on severely worn tires and was able to set up the replacement over the phone in 30 seconds. Thanks John for your great service and careful attention to details. I hope we get to do business again.

Submitted 03/30/19

By Russell Van Atter

5
The manager and mechanic were very helpful. The repair was done correctly and quickly. Best service and value in town.

Submitted 03/28/19

By Gregory J.

5
Great place!

Submitted 03/26/19

By RACHEL

5
John and the guys helped me out with a fast and friendly service

Submitted 03/23/19

By Lifes Fun

5
Very professional and polite even though I could tell the gentleman was very busy. I think I found my new preferred mechanic Thank You!

Submitted 03/18/19

By BETHANY

5
Ashley Brown

Submitted 03/12/19

By Ashleyschlagheck@gmail.com

5
I was very impressed by the customer service I received. My GMC Terrain was in need of new brake pads and rotors, but I was not particularly familiar with the process. The manager, John, was friendly and insightful and made me feel comfortable with the repairs needed. I was able to take advantage of a great deal they were running and left the shop with all 4 sets of pads and rotors replaced for a very reasonable price. The service technician gave me some great pointers regarding the new pads as well. I brought the vehicle in, had it diagnosed, and had the replacements done on all 4 wheels in a total of less than 3 hours. To me, that is fantastic turnaround on a walk-in appointment. I have been turned away from competitors even when I just need tires rotated because “I didn’t have an appointment”. Not these guys though! 5 stars all the way around.....Read More

Submitted 03/10/19

By Matthew Deighton

5
great team!

Submitted 03/02/19

By MCKENZIE

5
great team!

Submitted 03/02/19

By McKenzie C

5
As I walked in I was greeted with a smile and helped right away. The individuals working were both professional and understanding. Would definitely go back.

Submitted 02/25/19

By Ahmed Elmi

4
Would definitely go back.

Submitted 02/25/19

By AHMED

5
Best brake service in GR.

Submitted 02/23/19

By Jon Rzepecki

4
Thank you

Submitted 02/22/19

By MARY

5
Completed a full front end repair at this location and the team was outstanding. Special thanks to the new manager, John!

Submitted 02/18/19

By Matthew Van Eck

5
I was in a pinch, needed my tire fixed and they saved the day. So glad they were open on a Sunday, super friendly and helpful! Definitely recommend this place!

Submitted 02/17/19

By Megan Galloway

5
great customer service! The manager John was great and personable.

Submitted 02/15/19

By Marshall Moore

5
They did a great job! Friendly and courteous.

Submitted 02/12/19

By Thomas Altoft

5
Shop Manager John was great and very helpful, Head Tech Ken was very knowledgable and helpful as well. Came in for an oil change and to have them look at other goings on in my engine. Would reccomend! ??

Submitted 02/12/19

By John Mackay III

5
Friendly, helpful, and quick.

Submitted 02/05/19

By dats Griffy

5
Quick service in an emergency and opened on the weekends.

Submitted 02/04/19

By Paul Diekema

5
Able to help quickly in an emergency and was one of the few places in the area opened on the weekends. Very professional service.

Submitted 02/04/19

By Paul Diekema

5
got me my weird specific tire size and mounted them for me on a Sunday. car was done in an hour, everyone was very friendly and honest, kept me updated on my car and I'm pretty sure they fixed my headlight without asking or charging. I'll be coming back for anything else my car needs.

Submitted 02/04/19

By Jen Bowen

5
Very knowledgeable team. Great service!

Submitted 02/01/19

By Troy Chesebro

5
Team took care of me during a battery emergency! Wouldnt go anywhere else in the future.

Submitted 01/31/19

By Darren Williamson

5
Great service and helpful team!

Submitted 01/31/19

By Beverly Chesebro

5
Very Happy with the appointment process and how courteous staff is

Submitted 01/31/19

By Tina Terry

5
I would like to let you know that I was very impressed with your front office employee Donald Brimm. He was so professional and friendly. He took the time to answer all of my questions about my car troubles and go over all the recommendations for repair of my car. I was in and out quickly and that was impressive. If all of your employees are that nice then I will definitely recommend your company to my friends and family. Your shop was one of the cleanest I've ever been in.....Read More

Submitted 01/30/19

By Debbie Rousseau

5
Again wish coffee was available

Submitted 01/30/19

By Richard Mallard

5
they have very fair pricing. great customer service

Submitted 01/28/19

By Westley Powell

5
Great repair shop everyone was friendly and they did a great job of replacing my statet

Submitted 01/25/19

By David Conrad

5
The new staff is awesome!!

Submitted 01/23/19

By Andy Nicholas

5
None

Submitted 01/22/19

By CASSIE

5
If you have gone to this store before the staff has changed and the new manager John is very easy to work with. I would highly recommend.

Submitted 01/16/19

By Connor Blanchard

5
The new staff is awesome

Submitted 01/16/19

By Tristan James

5
Great pricing and friendly service.

Submitted 01/12/19

By Matt W

5
Swung in for my routine oil change and was suggested I replace my cabin air filter, I was a little pressed for time, but they assured me it wouldn't take long to get it and in 5 minutes BOOM it arrived, slapped it in 10 minutes later I was gone....these guys are seriously top notch Jeff & Mike was who I dealt with today and were amazing

Submitted 01/12/19

By Jeremy V

5
Stopped in to see these guys on a recommendation from a friend and man am I glad I did! Had an issue with my muffler (a little on the loud side) they got me some new parts for it and now I am quiet as a mouse 🙂 Great service at Monro! I will defiantly be back when I need something done. Jeff was an absolute help in getting me the right stuff for the most cost effective price, explained everything in detail too! A+++ store fore sure....Read More

Submitted 01/12/19

By Steven Jurries

5
Very professional and timely in their repairs

Submitted 01/12/19

By Meagan Smith

5
I used the website to make the appointment it was siplme to select a time that worked for me i got there a little bit early. I was greeted by tye technician i dropped my car and keys and left i promptly received a phone call with an estimate for my repairs which was very reasonable. I later received a phone when my car was finished it was again prompt didn't take even as oong as i expected. When i got there my car was in great shape the loud muffler noise was gone and i got a full report on a free inspection they performed on my tires brakes suspension sytem etc .i will be going back if i ever need auto repairs again.....Read More

Submitted 01/10/19

By Mike Gardner

5
Na

Submitted 01/01/19

By BRITTANY

5
Timely , Professional, Friendly! Mr Rush, Mr.Briski

Submitted 12/29/18

By Jean Dinkel

5
John got me in quickly for an emergency repair and had me on my way. Thanks John!

Submitted 12/22/18

By Greg

5
John found me the best deal and was patient when I asked many many questions.

Submitted 12/17/18

By JENNIFFER

5
Was pleased with Craig and crew for the quality and timely fashion my vehicle was handled.

Submitted 12/15/18

By Tim Duda

3
N/a

Submitted 12/03/18

By RICKY

5
Thanks for your service- keep up the great work

Submitted 11/19/18

By KRISTEN

4
Cool

Submitted 11/06/18

By Monique Williams

5
Great service.

Submitted 10/08/18

By SAVANNAH

5
They were able to diagnose and fix my brakes in less than an hour. The techs were friendly and eager to get the job done correctly

Submitted 10/04/18

By Tonia Sturdy

5
We were in Grand Rapids for the weekend and on Sat night the brakes started to grind at the end of braking. Who is open on Sundays????? Thankfully Monro was, we brought the car in they took a look and in a short time the car was ready. Turns out the parking brake was a bit stuck, they released it, lubed it up and $25 we were all set. WOW...honest and quick....you can't ask for more! Thank you Monro....Read More

Submitted 09/23/18

By LLoyd Tink

5
Great service and pricing was really good. Shayne is very good with the customers and can explain things well.

Submitted 09/18/18

By Lyssa Sheep

5
I had problems with my Acura overheating this week and decided to go to Monro to get it checked out. The customer service was really good, the guys working on my car were very friendly and cool to talk to! It was a good feeling to have such a positive auto shop experience both price and costumer services and would definitely recommend to anyone who needs work done.

Submitted 09/12/18

By Max TenCate

5
Thanks for a great job on my brakes. Good communication and reasonable price

Submitted 09/04/18

By A Google User

5
Good company, I needed a break job done and they took care of it pretty quick without any mishaps

Submitted 08/31/18

By Jordan Ball

4
These guys have honestly earned all of their positive reviews. They were easy to schedule (and able to schedule within a day instead of making me wait 4-5 days) and the entire team I interested with were all very knowledgeable and nice!

Submitted 08/08/18

By Alex Dupon

5
Top notch service and Corey and Sam went above and beyond!

Submitted 07/25/18

By Timothy Duhamel-Lockwood

5
Just had my brakes repaired on our Ford Flex. They were through on testing and honest on the price for unexpected issues. I will go back. Thank you

Submitted 07/11/18

By Jason Villalta

5
Manager was awesome and service was excellent. Did not try to take advantage of us in any way and took care of the problems fast! The manager even informed us on some other things with the vehicle to keep an eye on and ways to fix it for cheap.

Submitted 06/13/18

By Paul Barrett

5
The lowest price, the best service and the most nice people to deal with.

Submitted 06/13/18

By Salah Kamal

5
Great service

Submitted 04/19/18

By Victor Del Angel

5
Even short handed they still got the job done!!! Go check them out

Submitted 04/12/18

By 1023ced

5
Customer service was very friendly and helpful.

Submitted 04/12/18

By Brenda L

5
Sam and everyone there is great. Diagnosed the right problem and was in an out with great work done to the car.

Submitted 04/09/18

By Jon Rzepecki

5
Sam was a big help! Great service!

Submitted 04/07/18

By Cotton Candy

5
Had a ball joint fixed/replaced and I couldn't be happier with Monro. They really helped me out, and Don the manager on duty made me feel better about the situation and ensured it was done on time and for the exact price quoted to me. Thanks guys! Keep up the great work! Adding to my post.. Brent the manager on duty for another repair was an amazing help as well. He is the original reason I will choose Monro for life and was very informative and gave me, what I feel, the best deal on getting new brakes/calipers replaced. Again, keep up the good work guys! I will be in again the next time I need brake/muffler work!....Read More

Submitted 04/04/18

By Casey Kingery

5
had a great experience with really great service..Sam is a very knowledgeable worker and ill definitely be back with some family and friends.

Submitted 04/03/18

By Dj Prince