Winsted, CT
Winsted, CT
(Change Location)
powered by google logo white
200 New Hartford Road
Winsted, CT 06098
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

200 New Hartford Road, Winsted, CT

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Repair
coupon background image
$20 Off*
Wheel Alignment
ENSURES EVEN TREAD WEAR
Auto Repair
coupon background image
$20 Off*
ANY BRAKE PACKAGE
INCLUDES LIFETIME BRAKE PAD WARRANTY
Auto Maintenance
coupon background image
$15.99*
Conventional Oil
INCLUDES COURTESY INSPECTION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Winsted, CT provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Winsted

Monro Auto Service and Tire Centers is your source in Winsted, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

Download Our App
Looking for more Monro Auto Service and Tire Centers locations besides what you see here? We've got you covered.
Search for Locations

Reviewed by 156 customers

Write a Review
Sort by:
5
Keith was professional, friendly & helpful. Bringing all my cars to Monro!

Submitted 07/19/19

By Kathy Riberdy

5
Quick and friendly service! Keith was great. Carol

Submitted 07/19/19

By Peace Love

5
Keith and his team were so amazing! Even took care of my kids while we waited! Great job!

Submitted 07/13/19

By Devon Ahlers Janecko

5
Fast and I got free coffee

Submitted 07/11/19

By Ken

5
Customer service was incredible. 15 minute oil change for a great price.

Submitted 07/02/19

By Mediocre Films

5
Great service, gets you in and out with a more than fair price. Easy 5 out of 5

Submitted 06/27/19

By max eklund

5
Fast and fair service!

Submitted 06/27/19

By Carol Brault

5
So glad Keith is back at the Winsted Monro!

Submitted 06/22/19

By Melody Bouchard

5
They were amazingly helpful and accommodating! It made our day!!

Submitted 06/22/19

By Jennifer tara Brown blakley

3
I have none

Submitted 06/21/19

By SUSAN

5
My wife and I take our cars to Monroe. I bought a car from Carvana and the manager Keith took excellent care of me especially dealing with a third party warranty company. We will definitely be back. Thank you!

Submitted 06/20/19

By John Basso

5
Top notch service..

Submitted 06/17/19

By SANDRA

5
Awesome service as always! Accurate diagnosis, no pushy attitudes. Wouldn’t go anywhere else

Submitted 06/13/19

By Michael Roy

4
Keith, rocks ,all went well, happy camper

Submitted 06/08/19

By Rosilyn Days

3
X

Submitted 05/21/19

By KAREN

5
Great service and really helpfull. They fixed my tire for free. Before that helped with my Wife's car many times, oil changes. They wont overcharge you and many times help for nothing or free when problem is little. Thanks Guys! Very recommended!

Submitted 04/20/19

By Mateusz Gawlik

4
thanks

Submitted 04/17/19

By DEAN

5
Did it right the 1st time

Submitted 04/08/19

By Michael Clarke

5
Very impressed with Winsted Monro. I’ll be doing all my business there; and great tire deals, too.

Submitted 04/06/19

By Phil

5
I used to go to the dealership but I stopped here for an oil change because I noticed I was over by like 100 miles. they got me right in and they made me aware of a few things going on with my car when the dealership never said anything, i don't even know what could have happened to me or my car if i didn't choose to stop at monro instead. 5 stars.

Submitted 02/26/19

By Ashlyn Raine

5
Just had my Chevy down there, wasn't sure what was going on just felt like I was all over the road. I brought it in and George was awesome, he showed me more about my truck then I had known there was, had me in and out and gave me a good break on the price. I am now going there for everything with my girl. Thank you again.

Submitted 02/26/19

By Fredrick Baldwin

5
Quick service, friendly staff.

Submitted 02/04/19

By Ricky Hardwick

5
This group, especially with the new manager, are excellent. They run the place as if it were their own business. Top notch customer service from top to bottom, and when something does not go according to plan, they look and provide solutions. Could not be more impressed. So rare in today's society to see people that take such pride in their work.

Submitted 02/01/19

By Kyle Kramek

5
New manager is great to work with! Fast, quality last minute service!

Submitted 01/26/19

By Marc Ross

5
Dave was a huge help to me, definitely would recommend asking for him, I came in worried about my car and he took the time out of his day to come out and help alleviate my worries. Turned out there wasn’t anything major wrong. But he had a very outgoing personality and answered all of my questions. Thank you Dave!

Submitted 01/26/19

By Larissa Hayes

5
great job

Submitted 01/24/19

By GARY

5
The staff is great and really helpful. Even if you have a small problem they will be your best help!

Submitted 01/24/19

By Csaba Tirol

5
Friendly and helpful staff, fast service, great work. I definitely recommend!

Submitted 01/23/19

By Molly B

5
The guys were great! Made appointment online and I was in and out quickly for my oil change. Efficient & friendly service.

Submitted 01/18/19

By Kelly Gannon

5
I'll be back

Submitted 01/18/19

By BUCKLEY

5
I had anti-freeze leaking from my radiator hose! They took me in right away very friendly, efficient, staff! Fixed my car in a timely matter and I was on my way to work! I am going back for an oil change next week! Thanks Again for all your help very appreciated!

Submitted 01/18/19

By Lorren Stewart

5
Had an appointment for an oil change. They took my car in within a few minutes of arriving and I was out within a reasonable amount of time. My car is newer and requires full synthetic oil. With discounts, it was $25.00 cheaper than quotes I received from other service stations. I have had 2 oil changes from this Monro and have had excellent service each time. I will continue to use them for services, as needed.....Read More

Submitted 01/17/19

By Christina Fisher

4
Very friendly and a quick in and out for oil change.

Submitted 01/16/19

By Erika L

5
Can here from Cornwall with high expectations and was NOT disappointed. George the Manager is great!

Submitted 01/11/19

By Barbara Bishop

5
The new management is great. Greg and his crew helped me out big time this morning when I needed to get back on the road.

Submitted 01/03/19

By Robert Jasmin

5
Wow amazing service! Got a bunch of tires mounted and balanced as well as an oil change! They hooked us up with a coupon for the oil change and made our trip a pleasant experience! Good times chatting it up with the super friendly employees and patrons 🙂 Happy New Year Monro! Thanks! We will be back for sure 🙂

Submitted 01/03/19

By Mery Bear

5
They saved my car and always willing to find time for me! Nice people great service!

Submitted 01/01/19

By Anthony Amalfi

5
Had a flat tire on a rental car on the way back to the airport. Sixty minute wait for roadside assistance. Monro had me back on the road in 20 minutes. Made my flight thanks to them.

Submitted 12/29/18

By Thomas Nuzum

5
Fantastic customer service

Submitted 12/26/18

By Matthew Mills

5
The Guys at Winsted Monroe Muffler Are Fair, Professional and extremely Understanding. They do Superb Work. They Work With You. I am so indebted to Greg and all the GuysThere. Dwayne, Winsted Ct.

Submitted 12/21/18

By Gail Giles

5
Great service, knowledgeable staff. Been coming here for months.

Submitted 12/20/18

By william viel

5
Always bring my cars here. Inexpensive and friendly staff. Always a pleasure.

Submitted 12/18/18

By Loretta Tremblay

5
Best price for an oil change. Checked all my fluids, tires, breaks, everything. Very friendly and quick. Answered all of my questions and then some. Id recommended them, and I'll defently be going back next time. Thank you!

Submitted 12/18/18

By Stephanie Rasmussen

5
Stopped in with a leaking valve stem. No appointment. In and out within an hour. No charge replacement. Thank you Brianna & Greg.

Submitted 12/16/18

By Robert Wolfinger

3
I will continue bringing my auto to them

Submitted 12/11/18

By DONNA

5
Quick service, honest and great prices what more can you ask for. Good guys in the shop! Oil change long milage deals are great here.

Submitted 12/10/18

By Ricardo E Vinuelas

5
.

Submitted 12/07/18

By JENNIFER

3
Been going here for years. Prices right and a friendly staff

Submitted 12/07/18

By ROSS

5
Went to monro muffler for a oil change, great prices and great service. Thanks Greg!! Awesome customer service.

Submitted 12/04/18

By Sarah Skutt

5
The crew at the Barkhamsted/New Hartford Monro is great!

Submitted 12/03/18

By CONNIE

4
Thanks

Submitted 12/03/18

By WESLEY

4
Car came home with flat tire....needed to purchase new tire immediately. Thankfully Monroe mufflers is very close to me. They took care of me immediately. Brianna who worked at the front desk was a pleasure to deal with. She was kind, curtious, and very knowledgeable. It sucks having car problems & having to spend money....but having such personable people at the repair shop really makes all the difference. Thank you!....Read More

Submitted 11/25/18

By Jay Burrr

4
Good service got the job done

Submitted 11/25/18

By Gavin Woodward

3
The people here are very nice. They joke with each other, but are serious about the work they do. If something breaks after labor they re look at it and fix the new problem which many garages do not do. If your new and looking for a decent review this is it, the store is a little pricy but that’s how it is when it comes to anything car related now a days. Everything else is good, just wish the tv was bigger in the lobby but other then that I literally get all my car things done there and I have never had a problem, and this isn’t bullsh*t haha.....Read More

Submitted 11/21/18

By Ben Walker

5
I come here all the time for all my cars. The store itself is a little pricey but that’s how it is with cars honestly. If you have the coin I highly suggest spending here because when they do a job they do it right and with a reasonable amount of time, they do not sit around and charge you for labor while they do nothing and that’s what makes this place great: they have a great staff, amazing front desk personnel, a one of a kind manager, and offer things sometimes like installing brake pads for you if you already bought them which many shops do not offer. The last management was not “bad” per se but they loved making as much money as they could and had less work, this new management is the tits honey. The bees knees. Stop in and you’ll see what I mean!....Read More

Submitted 11/21/18

By Ben Walker

5
Got me in and out for a brake job at the right price. Brianna and Greg at the front desk were cool and straight up! Will be going back for service of my vehicles!

Submitted 11/15/18

By Michael Forader

5
I got a set of 4 tires and was looking for a place where to put them on my car. Most of the shops were already booked for couple weeks, but these guys know how to work with customers! Despite busy season they put me in a schedule for the next day and professionally performed all works! I highly appreciate your help and I'm definitely ready for a snowstorm tonight! Well done guys! Thanks!

Submitted 11/15/18

By Serhio S

5
always friendly and quality service

Submitted 11/12/18

By DARREN

5
Fast - friendly - very good service

Submitted 11/12/18

By Ariel Halsted

5
Thank you Brianna for helping out with my tire pressures! Wonderful service and friendly employees.

Submitted 11/11/18

By Stacie A.

5
The people are amazing and kind. They have a great sense of humor and are very professional

Submitted 11/11/18

By William Singleton

5
will return

Submitted 11/08/18

By CHESTER

5
Go there all the time. Great people n service ??

Submitted 11/07/18

By DAYLE

5
This Is the best place to go for any job needed on your vehicle! They went above and beyond the greatest of expectations! Also they gave me a huge discount just because they wanted to! Two tires put on balanced and mounted, tie rods changed a new air filter (they found a mouse inside) for $80!!!! That's for parts and labor! And they gave me homemade chilly while I was waiting. And it was done quickly and efficiently!! I highly recommend coming here over anywhere else and I've been to many different places! The front desk receptionist Briana was so polite and knowledgeable and helpful!....Read More

Submitted 11/05/18

By Jennifer Wilcox

5
Great service, went in to get a tire plugged was in an out in 20 mins. Thanks to David Pilbin and Hunter.

Submitted 11/04/18

By Ryan Karabin

5
Good

Submitted 11/01/18

By XIAODLNG

5
none

Submitted 10/18/18

By CRAIG

5
Major change at this location !!! Currently a professional staff and mgmt. The job was done right the first time.

Submitted 10/18/18

By DAN

5
Excellent service! Had a flat and even though they were busy and down a worker they got me in and out in less than an hour.

Submitted 10/16/18

By Elizabeth Ward

5
Great place , amazing people

Submitted 10/15/18

By andre Washington

5
In response to Laura C. I was a mechanic for many years and there were two things that were put in front of us everyday. One was safety and the second was customer satisfaction, they went in that order. If the first got in the way of the customer satisfaction we were fine with it because they would be as safe as we could make them. I have been going to this shop for almost two years, this is the first and only one I have ever been to, because of personal reasons I will can not do the work myself. After reading your review, while I was in the shop, I read what I assume is a corporate standard of safety that they are only allowed to go to a certain point near the sidewall of any tire. Seeing as I didn't see your tires and I was not there I can only say so much in the defense of Monro. What I will say is that they have always been upfront with me and very honest not knowing my back ground as a mechanic and they never tried to pull the "wool" over my eyes. Greg and Briana, along with the gentlemen under the hoods, have formed a relationship with me that I trust where I can speak frankly and can comprehend all that is needed on both sides of this business. It is knowledge that can sometimes cloud what is thought to be needed in a certain situation by a customer, and by knowledge I mean the lack thereof.....Read More

Submitted 10/10/18

By Heath Hughes

5
very good service

Submitted 10/08/18

By BRUCE

5
I broke down 150 miles from home on a Sunday (of a holiday weekend no less). Monro did an amazing job fixing my car (needed a new alternator) in time for me to get back home the same day. Service was excellent (Brianna explained everything thoroughly), the cost was reasonable (a bargain for same-day service!), and overall I am pretty overwhelmed by how fantastic this shop was. Highly recommended!!

Submitted 10/08/18

By Jennifer Englund

5
In response to Laura C. I was a mechanic for many years and there were two things that were put in front of us everyday. One was safety and the second was customer satisfaction, they went in that order. If the first got in the way of the customer satisfaction we were fine with it because they would be as safe as we could make them. I have been going to this shop for almost two years, this is the first and only one I have ever been to, because of personal reasons I will can not do the work myself. After reading your review, while I was in the shop, I read what I assume is a corporate standard of safety that they are only allowed to go to a certain point near the sidewall of any tire. Seeing as I didn't see your tires and I was not there I can only say so much in the defense of Monro. What I will say is that they have always been upfront with me and very honest not knowing my back ground as a mechanic and they never tried to pull the "wool" over my eyes. Greg and Briana, along with the gentleman under the hoods, have formed a relationship with me that I trust where I can speak frankly and can comprehend all that is needed on both sides of this business. It is knowledge that can sometimes cloud what is thought to be needed in a certain situation by a customer, and by knowledge I mean the lack thereof.....Read More

Submitted 10/02/18

By Heath Hughes

5
I'm always wary of repair shops but this shop seems quite fair and their staff seems to really care and do a great job. I highly recommend this Monro!

Submitted 10/02/18

By Wayne Morgan

5
The entire Monro team was wonderful.....very courteous, knowledgeable and efficient. I take all my car repair problems to Monro and I always highly recommend Monro to everyone I know who has car repair issues.

Submitted 10/01/18

By CONNIE

5
Monroe at Winsted, CT is my favorite and go to place to have any repairs done whether it's a free general inspection, or power steering fluid flush, they're the best people to do the job! Staff is kind, honest, and outgoing. I've never been more satisfied to spend my money on car stuff but I wholeheartedly trust them with handling my car, Oprah. Love them! 🙂

Submitted 09/30/18

By JoJo Harrington

5
Briana and Davis helped me a lot great timing got me in when it was busy

Submitted 09/29/18

By shivan desai

5
Briana was great. Keep her around.

Submitted 09/29/18

By Nick Casale

5
Great customer service..thank you so much for fixing my tire close to closing time.I really appreciate what u guys did..thanks Brianna and staff

Submitted 09/22/18

By Noelia T

5
I recently had a catastrophic meltdown (literally) of the front end of my 2007 Ranger -- caliper blew out, brake fluid bled out, a bearing partially melted and fused to its base -- anything that could go wrong, did go wrong. I managed to get the truck stopped, and called Greg at the Winsted location, as they had just done a brake job on the truck. He quickly put me in touch with a towing service to get the truck back to the shop, and then he and his guys went to work. (All the trouble had nothing to do with the previous work they performed.) A couple of parts were tricky to find, but Greg came through and helped me locate them. He also applied every coupon he could to try to keep the cost down. A few weeks after that, I was hearing and feeling odd noises and vibrations in the front. Greg found that my tires were shot, and got me a new set that have performed flawlessly. He and his guys are PROS -- they get it done. Cannot recommend them highly enough!....Read More

Submitted 09/18/18

By Hank Diggs

5
I recently had a catastrophic meltdown (literally) of the front end of my 2007 Ranger -- caliper broke, brake fluid leaked out, a bearing partially melted and fused to the base -- everything that could go wrong, did go wrong. I managed to stop and called Greg at the Ledgebrook location, as they had just done a brake job for me. He quickly put me in touch with a towing service to get the truck back to the shop, and then he and his guys went to work. A couple of parts were tricky to find, but Greg came through again and helped me locate them. He applied every coupon possible to lower the cost, and got the truck running again within a couple of days. He and his guys are polite, professional, and thorough. Cannot recommend them highly enough.....Read More

Submitted 09/17/18

By Hank Diggs

4
I am always treated well when I have to get my service done. They try hard to take care of whatever needs doing and helping with items that can wait.

Submitted 09/15/18

By Jeff Dombrowski

5
Briana was incredibly personable and accommodating. She left me a very pleasant voicemail to let me know that my vehicle was ready to be picked up. By far the best experience I’ve had at Monro in the 15 years I’ve been going.

Submitted 09/10/18

By Christopher Bunel

5
I can’t say enough about how helpful and kind everyone was today when I came in needing car help and service. Customer Service and car service was wonderful and my car is now as good as new. I will definitely be back.

Submitted 09/10/18

By Jana

5
Very upfront and helpful.

Submitted 09/05/18

By Anthony Rubino

5
My daughter had her car diagnosed and fixed within 24 hours. Great price and service. Greg is honest and always offers best deal possible. I've had my car fixed there recently and will go back whenever I have a problem. Great service and dog friendly! Our dog had Chinese for lunch with Greg.

Submitted 09/05/18

By Michele Sindland

5
Great service

Submitted 08/29/18

By SS

5
Greg did a wonderful job of getting me an appointment ASAP, as my car had failed emissions and needed some work before I could get it registered and i was also able to get a tune up the same day and not have to take time off from work. I have complete confidence And trust in Greg and his technicians, they are very knowledgeable and the prices are very fair! THank you Greg for a great job!

Submitted 08/29/18

By Dona Lang

5
Always a pleasure working with the guys there

Submitted 08/29/18

By Scott Evon

5
Anonymous

Submitted 08/28/18

By Anonymous

4
The service is great and I would recommend Monro!

Submitted 08/25/18

By Paula Sanden

5
Greg is a good guy took great care of me and my wife everybody should come down and see them

Submitted 08/24/18

By Michael Carrasquillo

4
Yes I would recommend to others.

Submitted 08/21/18

By Diane Lindemayer

5
Great service

Submitted 08/16/18

By Steve Audia

5
Craig is a wonderful person great and fast service.

Submitted 08/13/18

By danielle linkovich

5
They were knowledgeable, friendly, and timely. They kept open communication throughout the entire process of my repair. I would highly recommend.

Submitted 08/13/18

By Devon Janecko

5
It was close to closing time and my campers valve steam was leaking. But Brianna and Hunter helped me out big time!

Submitted 08/13/18

By Luc Cotnoir

5
Friendly, reliable service.

Submitted 08/12/18

By Tom Simmons

5
Great job.

Submitted 08/11/18

By Mark Lanctot

5
My experience was very good.

Submitted 08/11/18

By Frank Oneglia

5
Excellent customer service and friendly staff! They got my car in and out, including a shuttle ride home and back, within 2 1/2 hours!! They saved my dad, who flew in from Chicago, from having to get dirty and did everything at a great price! Would highly recommend this shop to everyone!! Thank you, especially to Greg!!

Submitted 08/06/18

By Christa Kotsiris

5
Monroe at Winsted, CT is my favorite and go to place to have any repairs done whether it's a free general inspection, or power steering fluid flush, they're the best people to do the job! Staff is kind, honest, and outgoing. I've never been more satisfied to spend my money on car stuff but I wholeheartedly trust them with handling my car, Oprah. Love them! 🙂

Submitted 08/05/18

By JoJo Harrington

5
Went for an oil change this morning. Took me right away with no appointment. Excellent service! Manager is very nice and very professional. I think I’ve finally found a place in comfortable going to by myself knowing I won’t get taken advantage of ! Thank you so much to Greg and his crew !!! See you all soon

Submitted 08/03/18

By Justine Amber

5
I’ve been coming to this location for over 4 years now and have seen a handful of different managers! Greg is by far the most professional manager I’ve had to deal with! He’s honest with his answers and has great customer service skills!

Submitted 08/02/18

By Periece Daigle

5
The best auto place ever Monro Muffler and Brake has been helping my family and me when needed the most and has gone well beyond the requirements for assuring my family of quality auto care and maintenance. The best of the best.

Submitted 08/02/18

By Christen Smith

5
I am very pleased with fast and efficient work of Greg and his workers. All the workers were nice, knowledgable and fast. Brianna was very nice and friendly and Greg went above and beyond to help me.

Submitted 08/01/18

By Keisha xo

5
The team works quickly & the customer service is always amazing! This is definitely my ‘go-to’ spot when my car needs work. They take good care of you here.

Submitted 07/30/18

By g0fish Cassie

5
The manager and front desk Briana and Greg were GREAT and I had fast service and good prices! will definitely be coming back ??

Submitted 07/29/18

By Sheri DiNatale

5
Greg is so sweet.He is always so friendly and smiling.We always enjoy doing business here.

Submitted 07/26/18

By Chelsey linkovich

5
I came out late from a lunch to find my tire slashed, I was at a loss until I found that these guys were open later then most on a Saturday. They helped me out by squeezing me into there shop and giving me a break on my tires, which was amazing because this place is in CT and I was only visiting family for the afternoon and had to drive two hours back up to MA. They were very friendly, told me some jokes to make a stressful afternoon less terrible and did everything in a very timely fashion. A+ service, I would recommend them again anytime.....Read More

Submitted 07/21/18

By Katelynn O’Guerra

5
New management with awesome work and prices

Submitted 07/21/18

By Jose Abreu

5
These guys have definitely earned their great reviews. Fantastic, honest service, and no overcharging. I’ve had to bring my car in for multiple issues (older car and I do a lot of travelling for work) and they have gone above and beyond to complete repairs while keeping costs down. The lobby banter is an added perk!

Submitted 07/20/18

By Courtney Dollar

5
Great customer service

Submitted 07/17/18

By Mike Weston

5
I found them very nice and helpful. I woyks highly recommend them to anyone

Submitted 07/16/18

By Tricia Maestre

5
Super responsive and did exactly what I asked in a timely manner. Requested an appointment online and they did better by taking me an hour earlier (due to a cancellation). Waiting room is clean and the staff was courteous and professional yet lighthearted. I'm never happy to have to spend money on vehicle repairs but they left me smiling regardless. Oh and the price was right. Greg, the manager, is personable and honest, he shows you the pricing including all the discounts.....Read More

Submitted 07/14/18

By M C

5
Free flat repair! David was a big help.

Submitted 07/14/18

By Peter Cook

5
They always get me in for an oil change the same day I call and are very informative on matinence that is needed to be done

Submitted 07/13/18

By Kent cosner

5
Me@my wife both visit MONRO every time we have car problems..the service we get is the best..on 07/09/18.i visited the Winsted,Ct site for repairs and as always the 2 gentlemen treated me as always..WONDERFUL!!! I recommend anyone who has not gone to MONROE.to please visit this site the next time havr car trouble

Submitted 07/10/18

By Lance Quinitchett

5
My first visit was for an oil change and free courtesy inspection. Everyone was super friendly, helpful and thorough. Fast too! Thank you!

Submitted 07/08/18

By c. c.

5
Greg and his team provided an exemplary service and were attentive to customer needs.

Submitted 07/06/18

By Rajesh Changela

5
Greg and his team provided an exemplary service and were attentive to my needs on the auto repair. Highly recommended.

Submitted 07/06/18

By Raju Changela

5
My daughter called me at 7:30 am saying she had a flat tire. I picked her up , told her that no one was open so she would have to wait and she said Monro was open in Winsted, CT so we went here. We got here and told them that she was stuck and that there was a baby at home with dad who is going to wake up soon . They dropped everything grabbed her tire and started working on it. The manager ( Greg ) was supper friendly and understanding of our situation and Brian the tech went right to work on the tire. We haven't even been here more than 20 minutes and he is almost done. This is the best service we have experience in such a long time.....Read More

Submitted 07/03/18

By Aubrey Carrasquillo

5
Great service at a great price. They are very willing to work with a busy schedule.

Submitted 07/02/18

By Matthew Salster

5
Greg the manager is very accommodating. While on headed out for vacation, a problem arose with our brakes and we needed them repaired on the fly. We were brought in quite quickly and he worked with us on price. He is friendly, humorous and conversational, customer service is in great shape. We would reccomend anyone to come here for service or a job needed done while in a pinch.

Submitted 07/01/18

By Kayleigh Golden

5
They are wonderful here. Quick work, very nice and informative.

Submitted 06/27/18

By Stefanie Schildhabel

5
Came in to have them check that we labored on all weekend long. What’s cool about this place, he just told us what part we messed on and DIDNT EVEN CHARGE US FOR IT!!! Definitely coming back. Greg takes care of you!!!!

Submitted 06/26/18

By Noah Vince

5
In short, this was a very professional experience but further, was friendly and comfortable!

Submitted 06/24/18

By Warren Geraghty

5
Amazing service on short notice for 4 tires! And a great deal too!

Submitted 06/24/18

By Matthew Dombrowski

5
I have had wonderful experiences with Monroe which is why I keep going back. I needed a battery during our cold spell and Greg Brown worked very hard to find me one. I also needed an oil change and brakes done. He was able to make time to ensure this was done and my car was safe to drive. I am very thankful for all of this Sincerely, Kate Labagh

Submitted 06/23/18

By Kate L

4
They have great friendly service. They give detailed quotes/receipts and will answer any questions you have about their services and products. I come here for all my maintenance needs!

Submitted 06/19/18

By Staci Patterson

5
Excellent costumer sercice with timely inspection and expert quality performance

Submitted 06/16/18

By Brian Shaughnessy

5
Monro is a great places to go and help u with any problem with your car if u need Assistance they are here to help u out

Submitted 06/16/18

By Quinn alexander

5
The management is great there. Don’t give you a sales pitch, seems like all the workers there are there for the customers. Would def go back again. Thanks for the help guys in my time of need.

Submitted 06/14/18

By Layla Borecki

5
Best value around! They are great people and great service techs. Always fast and fair will give good recommendations and just want to keep you safe!

Submitted 06/13/18

By Levi Haag

5
Got my oil changed at such a reasonable price. recommended the work I need done for maintenance but did not pressure me—will be going there when it’s time to get it done. In and out quickly and with no issue! The customer service was great.

Submitted 06/11/18

By Moira Emily

5
Greg and the crew are wonderful, quick service and my car is always ready when they promise

Submitted 06/11/18

By Nancy Davis

5
Quick service at a fair price.

Submitted 06/07/18

By Christopher Martin

5
I go here every time i need an oil change. And absolutely love it everyone is always so friendly and they are fast! Would recommend to anyone looking for a well priced, and friendly place!

Submitted 06/01/18

By Deanna Delacruz

5
I have been extremely satisfied with the service, professionalism, courtesy and timely repairs made to my auto since Greg has joined this location. Greg is a fantastic manager, accommodating, understanding and goes far beyond expectations to be of assistance. Prior to Greg's arrival, I had problems with repairs made at this location, but now I am confident when repairs are necessary, service will be properly made. Thanks to Greg, he restored my confidence in this facility. Greg and his staff should receive recognition for their outstanding work and dedication to excellency. Diana Moore, Winsted, CT....Read More

Submitted 05/28/18

By Diana Moore

5
I would recommend this particular Monro to anyone and everyone!

Submitted 05/27/18

By Lisa Fragale

5
Best auto shop I've ever been to. Honest and dont give you the run around. Very affordable!! Only place I will take my car to now!

Submitted 05/25/18

By heidi killiany

5
Wonderful Manager!

Submitted 05/23/18

By L Reynolds

5
Best experience with any car service ever. Came in with no appointment and they were willing to take me right away. Staff is extremely kind and helpful. Greg at the desk was helpful and funny.. Kept the laughing the short time I was waiting. Just don't believe him about the "fat free" doughnuts! ??????

Submitted 05/17/18

By Michelle Rose

5
Great shop, always provides great service and are very accommodating. I come in from Boston to visit my family every 1-2 months and many times its last minute. I will call Friday evening or Saturday morning and they always are able to work around my schedule and get me in. Recently had an oil pan issue that needed to get fixed but due to the timing we were unable to get the part on short notice. When I was able to give a couple days heads up for mothers day weekend, they were able to get the part, get my car in and fixed and change the oil first thing Saturday. Much to my surprise, they didn't charge me for any of it and said they were sorry to the prior fall throughs on timing! I can't thank them enough for for being so gracious and working with my random pits stops home! Highly recommend!....Read More

Submitted 05/17/18

By Bryant Silverio

5
This is a wonderful auto shop.Greg is great.Very helpful and explained everything needed done.I would recommended them to anyone.

Submitted 05/16/18

By Chelsey Linkovich

5
Greg is awesome.Wonderful customer service.

Submitted 05/16/18

By Kim

5
Extremely fast service and friendly people

Submitted 04/24/18

By Brian Deane

5
Highly recommend monro, really friendly people.

Submitted 04/24/18

By Brian McIntyre

5
Greg and his staff are great to work with, wonderful prices and will continue to do business with them.

Submitted 04/21/18

By Susan Faccin

5
Awsome service there very fast my car hasn’t ran better until I went to them and now it runs like a top and will always use them for all my vehicle needs

Submitted 04/19/18

By Pablo Mcdonald

5
Great place to get work done on your vehicle, they were patient with my warranty company while my Jeep was getting engine work done. I recommend anyone looking for reliable service to go to Monro in winsted

Submitted 04/17/18

By Mike Coon

5
I made an appointment online, showed up and was greeted by Greg. Super helpful and quick getting me in. We were able to find a few problems quickly and everything was taken care of super fast. My technician Mike was very helpful and willing to answer any and all questions I had. The parts that were not available in the shop were immediately called for and either picked up or brought over. It was a very pleasant experience all around, my cars running well and the prices were fantastic! I appreciate everything That was done for me, thanks guys!!....Read More

Submitted 04/03/18

By Samantha Sarasin

5
I’ve been to Monro in Winsted, CT a few times times, but most recently had to have extensive work done on my car. Greg is very knowledgeable and has always gone above and beyond with helping to address any issues. Staff, in general, has always been very friendly and professional, as well.

Submitted 04/03/18

By N E

5
Good people !!! Always available and in good time. I'lol be back.

Submitted 04/03/18

By Alison Balfour

5
Greg and his team are always looking out for yah!

Submitted 04/03/18

By Jason Lush