New Philadelphia, OH
New Philadelphia, OH
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214 South Broadway
New Philadelphia, OH 44663
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

214 South Broadway, New Philadelphia, OH

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Repair
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$20 Off*
Wheel Alignment
ENSURES EVEN TREAD WEAR
Auto Repair
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$20 Off*
ANY BRAKE PACKAGE
INCLUDES LIFETIME BRAKE PAD WARRANTY
Auto Maintenance
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$15.99*
Conventional Oil
INCLUDES COURTESY INSPECTION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in New Philadelphia, OH provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – New Philadelphia

Monro Auto Service and Tire Centers is your source in New Philadelphia, OH for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 119 customers

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5
These folks were kind enough to fit me in on a busy day and always give straight answers. Great to work with.

Submitted 07/18/19

By Eric Wittig

5
What a blessing these people are! Quick, efficient, and super kind!!

Submitted 07/15/19

By Q Womack

5
We were on our way to Teen Camp with our Church group, our muffler decided to break just outside of New Philly. Monro not only fixed our issue, but did so quickly and got us back on the road. We are grateful for their kindness in helping us in a pinch!

Submitted 07/15/19

By Matthew Womack

5
I had a tire with a nail in it and they were able to quickly help me. I was in and out of there in 15 minutes! Great people and great service.

Submitted 07/11/19

By Hayden Burkholder

5
Had no issues at all, I would definitely return as a customer

Submitted 07/11/19

By MICHEAL

5
Good,fair, quality work.. Up front about the issues and the cost. Professional!!

Submitted 07/07/19

By John Head

5
Had a broken tire valve close to closing time.the fellas in garage took the time to replace and the young lady behind counter didnt charge me.not the first time ive had excellent service from this shop.highly recommend

Submitted 06/25/19

By Eric Grant

5
Great work!

Submitted 06/21/19

By JIM

5
Joe Bolon fixed my brakes and rotors, and I no longer have the noise when I brake. Thank you!

Submitted 06/11/19

By Katy Johnson

5
I always receive great service

Submitted 06/06/19

By Tracy Mattison

4
Great employees!

Submitted 05/31/19

By Sonia C

5
Joe Bolon is a great technician!! Got me in at my appointment time and had me our in under 30 minutes. Great people there and they give military discount.

Submitted 05/30/19

By Jerome Putnam

5
Honest,trustworthy, great service highly recommend

Submitted 05/23/19

By Josh Tedrick

5
Great service, friendly staff, awesome prices!

Submitted 05/23/19

By Jodie Tedrick

5
Will continue to return as long as Josh works there.

Submitted 05/21/19

By Ariel Walker

5
Great service, an awesome mechanics clean waiting room highly recommend.

Submitted 05/21/19

By Matt Cooper

5
They've taken great care of my vehicle for years. I am consistently impressed by their work and their excellent customer service.

Submitted 05/18/19

By Sean Welsh

5
Excellent, timely, cost effective service with a smile.

Submitted 05/07/19

By Bob Preston

5
Needed multiple oil changes done and they didn't hesitate to work me in. Great job and thanks again.

Submitted 04/24/19

By John Crites

3
Glad they finally have someone more specified as the customer greeter. Used to be one of the mechanics with greasy/oily hands (understandably so). Also, I have gotten my vehicle back with greasy steering wheel and grease marks on my inside door handle and seat due to mechanic driving the car in and out of the shop.,..should be done by customer service person of put plastic covers on the seats and paper mats on the floor.....Read More

Submitted 04/12/19

By SHELLEY

5
Thank You

Submitted 04/01/19

By JIM

3
The lady at the front desk was courteous and kind. Very friendly. Although she took a personal call on her cell phone while the place was super busy and then proceeded to tell me my car was ready and then made another personal call on her cell phone. The mechanics left the car door handle dirty with a black hand mark as well as on the steering wheel. I had to stop at the store to buy cleaning wipes to clean my car enough to drive it home. They were quick, but not the cleanest place to sit and wait or not the kind of car to my vehicle like I would like or expect!....Read More

Submitted 03/25/19

By DeeDee Bryan

3
The mechanics left the car door handle dirty with a black hand mark as well as on the steering wheel. I had to stop at the store to buy cleaning wipes to clean my car enough to drive it home.

Submitted 03/25/19

By DEEDEE

5
My Monroe Muffler continues to do outstanding work after doing a very complete and thorough analysis to determine what is actually needed. If your in the New Philadelphia area and need auto service or repair as a city councilman, I would recommend you stop in and test them. There is proof in the pudding, their performance

Submitted 03/18/19

By Dean Holland

5
they did a good job

Submitted 03/04/19

By KEVIN

5
Great service and prices!

Submitted 03/04/19

By emtcoffeejunkie brougher

3
I've always happy with the work I get done there. I've not been anywhere else to get work done on my car since I started going here.

Submitted 03/03/19

By HEATHER

5
Very kind and helpful staff. They bent over backwards to help me out at the end of the day. I had an automotive emergency caused by an accident involving the wrong antifreeze and they ensured that I was fully taken care of and the problem solved before closing up shop. They saved me $3000 by taking care of my car right away with a system flush before my coolant turned to gelatinous mush requiring an engine teardown and gasket replacements. Would recommend to anyone; their level of concern for my problem was refreshing in the automotive industry. Side note: if your car uses dexcool antifreeze (a red orange color; there should be a notice on the cap) don't put regular green antifreeze in it, bad things will happen and if left untreated it will cost you a lot of money! But if this does happen call Monro they can solve the problem quickly!....Read More

Submitted 02/23/19

By Jacqueline Garner

5
Great service at an affordable price.

Submitted 02/22/19

By jon anderson

5
came in today for tires, joe helped me out right away, quick and simple

Submitted 02/16/19

By Dillon Rager

5
Josh and his crew are very trustworthy

Submitted 02/04/19

By KEVIN

5
good service

Submitted 01/29/19

By DAVE

5
Went in for an oil change and they let me know a couple other things that were getting bad. They were completely correct. Will be back to get the rest done. Thanks Josh

Submitted 01/18/19

By Kevin Kostelnik

5
I could not be more grateful for these guys, their help, and their kind, impeccable service. I discovered a VERY flat tire on my way out of New Phila (thank you to the Sheriff for the heads up!) and pulled into this Monro because it was on the same block. The man behind the counter (I wish I would've gotten his name) was incredibly nice and they immediately took my car in to check things out. When I say this tire was flat, I mean FLAT--I was basically driving on the rim for the couple of blocks I was driving, so I was positive the tire would be unsalvageable. Not only did they sand down an existing plug that I didn't even know was in that tire, but they were able to patch the entire area and send me on my way in full road-ready shape in less than an hour with a full explanation of what they saw, what they did, and anything I should look out for on the tire going forward. They answered all my (numerous) questions and were patient, thorough, and just super friendly throughout. I can't thank them enough! TEN stars!....Read More

Submitted 01/15/19

By Amy Ovecka

5
I would like to send out a thank you to Josh in New Philadelphia for helping Jacob in Massillon on finding the tires I needed for my truck. Looks like the extended Monroe network works with each other when needed to help satisfy the customer needs!

Submitted 01/05/19

By R.Miller

5
feels like a family Owen business always willing to work with ya

Submitted 01/05/19

By Joe Bolon

5
Great prices for Great work

Submitted 01/05/19

By Jonathan Markley

5
Will definitely send all my cars Josh's way.

Submitted 01/03/19

By KEVIN

5
had a severe sound coming from the right rear of my car took it in and Josh found where the last person that put my tire on had just popped the lug nut bolt through to the brakes rather than taking it out which could have been very hazardous to my driving. They got me right in to check it out for me to see what the problem was to make sure that it can be fixed correctly this time. from now on this is where I will be doing business ... Thank you Josh and your guys that were there tonight to help me... here's my you saved me $250 smile!....Read More

Submitted 12/08/18

By Megen Provan

5
Staff was professional yet friendly. My vehicle was done on time, for a great price, with no upselling. Overall great experience.

Submitted 12/04/18

By Debbie Burt

5
Great customer service, knowledgeable staff.

Submitted 11/23/18

By Jenn M.

5
Great group of guys....josh was very helpful. Stopped in without appointment and was back on the road in less than an hour.

Submitted 11/21/18

By Steven Wardell

5
Ashley was very friendly, courteous, work was done in a timely manner.

Submitted 11/20/18

By DAVID

5
very fast and on time quicker than I thought it would be

Submitted 11/14/18

By Jenny Aebersold

5
Great Fast and friendly service!!! I thought I had a leak at the Valve stem and the tech found a screw in the tire. Had it plugged in no time at all! They’ve exceeded my expectations! Thank you very much!

Submitted 10/24/18

By Kimberly Mulheman

5
Driving home from work my dreaded tire pressure light came on. After I arrived home, I saw the nail and called Monroe. I told Monroe about the nail and that I was in a rush because I needed to drive out of town as soon as possible. Not only did Monroe tell me I could stop by right away, they had me back on the road in TEN MINUTES!!! A big thank you to Monroe Muffler for getting me back on the road safely and quickly.....Read More

Submitted 10/12/18

By Kate Settimio

5
In and out quickly, gave me the online discount even though I had walked in. Talked Browns the whole time. Really good experience.

Submitted 10/07/18

By Noah Wentworth

5
This store and personnel have and continue to do exceptional work and represent your company very well. I would complement Kevin and the mechanic for their professionalism in carrying out their service, keeping me informed and doing high quality work. I hope you recognize the quality employees you have.

Submitted 09/24/18

By DEAN

5
Super friendly and got my car fixed ASAP! Awesome customer service from Kevin and Josh! Thank you !

Submitted 09/24/18

By Kerri Elizabeth Wright

5
Rotated my tires in under 30 minutes without an appointment. Great job!!!

Submitted 09/24/18

By Barbara Keffer

5
Great place and service! Definitely recommend!!

Submitted 09/20/18

By LeeAnn McAfee

5
What a great experience! My daughter and I were headed to Amish Country for a fun day of dining and shopping when we had a flat tire. We assumed our day was shot but Josh, the Monro manager, and John, skilled technician, came to our rescue! It was late Saturday afternoon when we pulled in and they stayed late to ensure we could make the drive home safely with the tire repaired. I highly recommend Monro in New Philadelphia where you can expect honesty and service that will exceed your expectations.....Read More

Submitted 09/17/18

By Susan Moore

5
They were quick, friendly, and ready for me when I got there. The price was the best around as well. Thanks Monro.

Submitted 09/17/18

By Ryaz Legna

5
Amazing service, kind employees and overall good experience. We will be using Monro Muffler for our future vehicle maintenance needs.

Submitted 09/16/18

By Sarah Schuette

5
Josh is great. The team always does a good job on my personal and work vehicles.

Submitted 09/14/18

By Brightwood hail 6:05 PM 5/22/2018 Graham

5
None

Submitted 09/14/18

By DALE

5
Great job, great people.

Submitted 09/13/18

By JOHN

5
I know that Monroe is worthy of my trust and my pocketbook. I'd recommend POTUS to them. 😀

Submitted 09/13/18

By Tami Arens

4
Great Service. My go-to repair shop.

Submitted 09/12/18

By Jacob Cannon

5
Always a great place to do business with. Always willing to go the extra mile!

Submitted 09/10/18

By Holden Doane

5
Awesome service and great people!

Submitted 09/09/18

By Lazer xll FROGZ

5
Great place to take my car. Josh is very kind an honest. Didn't try an sell me things I didn't need. Showroom is very nice an clean. Will definitely take my car there again!!

Submitted 09/08/18

By Danielle Silvey

5
Josh and crew are doing a GREAT JOB in taking care of their customers and maintaining a well oiled shop in New Philly. He goes above and beyond and works late to ensure the very best customer experience.

Submitted 09/08/18

By charles biggers

5
Most amazing place to get your car repaired. Josh the shop manager is the most straight forward honest guy. They got me in quick and fixed my car right. Eddie clearly explained to me what needed done and then after took me on a test drive to show me how much better my car drove. 10 stars to these guys. Thanks, I will be back and recommend you to EVERYONE!!!

Submitted 09/08/18

By Tony DiFilippo

5
Awesome crew! We got a flat with 2 nails. They had us fixed up and on our way in 10 minutes!

Submitted 09/07/18

By Christine Correll

5
Great services and better prices than others!

Submitted 09/07/18

By Troy Whitten

5
Knowledgeable and friendly staff. Great service at a fair price.

Submitted 09/06/18

By Dan Price

5
Excellent service! Professional staff!

Submitted 09/05/18

By Anthony Brown

5
Excellent service! Professional staff!

Submitted 09/05/18

By Anthony Brown

5
they are helpful and friendly..

Submitted 09/04/18

By Bobbie Moore Hutton

5
Had a flat and the managers/techs at the shop took the time to get the tire plugged and get me on my way as quickly as possible. Great customer service !

Submitted 09/03/18

By Ariel Walker

5
Good price fast service

Submitted 09/03/18

By Derek Finnicum

5
Great service!

Submitted 09/03/18

By Carissa Cleveland

5
Good place. Good service. Kind people.

Submitted 09/03/18

By Blake Lessenberry

5
Help out in a tight situation. Manager stayed after closing to fix a tire.

Submitted 09/02/18

By David Palmer

5
They got my car in fast and did the work in a time frame that was very reasonable. They explained everything that was needed and the cost before starting any work. Very nice and very professional people there. I am very happy with their work and would highly recommend.

Submitted 08/29/18

By Mary Morrison

5
Great help with my flat tire!

Submitted 08/29/18

By Kassey Mathews

5
They got my car in right away and did the work in a very reasonable time frame. They explained everything and also the cost before starting the work. Very friendly and professional there. I would highly recommend them.

Submitted 08/29/18

By Mary Morrison

5
Thanks to Josh and his tech for a crunch time repair last night. I showed up at closing time with a dead alternator and they agreed to stay and do the emergency replacement. Saved me a lot of problems. Thanks guys.

Submitted 08/29/18

By Keith Gowins

5
great place to take your vehicle.

Submitted 08/28/18

By Chelsea Mulligan

5
Fast, efficient, and they don't upsell you a service or material that you don't need. I would highly recommend.

Submitted 08/26/18

By Tara Preston

5
Great service and very professional. Will be back in the future.

Submitted 08/21/18

By Scarlet Mani

5
Monro muffler has changed my oil in all my vehicles for about six years Great service nice people will continue going to their new Philadelphia location

Submitted 08/21/18

By nicole tice

5
They did a good job and didn't over charge me

Submitted 08/12/18

By Braden Donaldson

5
Fast excellent service

Submitted 08/10/18

By Patrick O'Donnell

5
Josh and his team took care of me! Came in after five on a Saturday with a flat tire and tire trouble and they fixed me right up fast, great customer service! I’m coming back next week for a oil change!

Submitted 08/05/18

By Aubrey Gealsha

5
We found a screw in our tire early one morning before a very long drive. We called them up and they got us in right away and fixed it super fast. Amazing service and friendly staff!

Submitted 08/03/18

By Mark Sandberg

5
Very helpful friendly staff! I had a had a hole in my tire they were able to fix it right away. Would highly recommend!

Submitted 08/02/18

By Caryn Dally

5
I always seem to have good service here

Submitted 08/02/18

By Rodney Jackson

5
Josh was awesome! Took 2 cars in there and they took care of us. Very honest! I thought I needed new brakes, but instead of replacing good brakes they informed me that they still had life left. What other place would do that? Most places would replace them and charge me. Thanks guys!!

Submitted 08/01/18

By Kari Grubb

5
This was one of the most efficient and friendly experiences I’ve had regarding car repair! I spoke with Josh around 6:25 P.M., he said if I bring my car down he would take a look and see what was wrong. I knew the brakes were bad however I wasn’t certain exactly to what extent. They put it on the lift and looked, called for parts and put brakes and rotors on and I was pulling out by 7:10!!! AMAZING job!!!! Thank you!!!....Read More

Submitted 08/01/18

By Theresa Moran

4
Great service and weekend hours are very helpful

Submitted 08/01/18

By Jason Milburn

5
The prices are always affordable and the service is friendly and fast.

Submitted 08/01/18

By Kristie Jones

5
Already have recommended

Submitted 07/31/18

By Amanda Pritchard

5
Great customer service.

Submitted 07/30/18

By Joe McNichols

5
We were very pleased with the prompt service we received Saturday 7/28/18! We had a leak in our tire and they took care of it immediately! Great place, super service!!

Submitted 07/29/18

By Tom Shetler

5
Good crew. Did nice work.

Submitted 07/28/18

By Drew Yackey

5
Great service at a great price! I will definitely return next time I need service done.

Submitted 07/28/18

By Amy Colvin

5
The service is awesome! Great team of techs!! I get all of my service done here!!

Submitted 07/28/18

By Beth Van Fossen

5
I was in and out the staff was excellent and handled my vehicle right away

Submitted 07/27/18

By Emmanuel Coop

5
Awesome staff, very friendly

Submitted 07/27/18

By Kevin Rogers

5
Had an awesome experience. Very professional and helpful. Management was great. In and out in a timely manner. Will definitely come back to have work done when needed.

Submitted 07/27/18

By Scott Sandy

5
Great service. Friendly and efficient staff.

Submitted 07/26/18

By Monica Jennings

5
Great service friendly staff. I will always be a customer.

Submitted 07/25/18

By Ashley Meese

5
Great staff! Clean place! Definately recommend this place!

Submitted 07/25/18

By Tiffany Penix

5
My mother in laws car kept stalling wen it would be put into drive. We called Monro to see when we could get it in .Josh told us we could bring it right in . Which we were surprised because it was a sunday. We went next door to eat . Josh called us and told us the problem and said it would be a half hour. By the time we were done eating her car was done and waiting for us. We were very pleased with the customer service we received . Josh was great at explaining to us everything that was done . We have taken all our vehicles there for everything that needs done , and we will keep coming back . Great Job.....Read More

Submitted 07/25/18

By Renee Olsen

5
Amazing customer service. Took me in 4 hours early due to my husband being ill. Treated with exceptional kindness and respect. Will return and tell others.

Submitted 07/24/18

By Mary Hunter

4
Great service! In and out within an hour. Oil change and front brakes put on. Honored my email coupons. Was satisfied with service and politeness.

Submitted 07/23/18

By Denise Andrews Fetherolf

5
Came in with no appointment and they took me right away fast and inexpensive Josh at the desk portrayed excellent customer service I will be a loyal customer now.

Submitted 07/16/18

By Julia Watts

4
They did good work on my vehicle

Submitted 07/15/18

By clarence gladstone

5
Honest people

Submitted 07/09/18

By Matt arnold

5
Excellent service and knowledge of vehicle. Being a women, I felt comfortable and treated with respect and not felling like I was being taken advantage of...

Submitted 07/08/18

By Lucille Domer

5
Always professional, quality service

Submitted 06/30/18

By Billy Newman

5
I stopped in today after work because of a loud muffler. Even though it was a busy Saturday and there were only two men working, he took the time to go ahead and put my car up on the lift to see what the problem was. Despite being super busy and understaffed, they were able to qucikly assess and fix the problem with a quick weld for around $60 in half an hour, instead of me having to come back and spend hundreds more for a new muffler. They were very nice and accommodating, even though they didn't have to be, given how busy they were. I would definitely go back for more service if needed in the future.....Read More

Submitted 06/02/18

By Rachel vaughan

5
Excellent service. Clean lobby and restroom, as a customer i really appreciate that!

Submitted 05/29/18

By Monica Reynoso-Jennings

5
Under New Management. Come in and experience 5 star exceptional service and 5 star quality.

Submitted 05/18/18

By Justin Prandine

5
Just wanna say thank you sooo much for squeezing me in and getting me new break pads and new roater on such short notice !! Service was professional and extremely nice ????

Submitted 05/11/18

By Sally Ruby

5
I was just in for an oil change and the young man in charge Justin brought me out into the garage to see my SUV to show me the white chalk marks he had made on my tires to point out where a nail was located right by the edge of the tire tread. I was very pleased he took the time to point this safety concern out, get me a very reasonable quote for 4 new Goodyear tires, as that's what I have always had on it. He next had me come back out to go over the need for a 4 wheel alignment which made a lot of sense with how bad these roads are. It makes me feel great to know your Company hires honest people willing to completely explain what and why things are suggested. Showing me was a great experience. Thank you Monro & Justin. I will be BACK !!!!....Read More

Submitted 05/10/18

By Lana Soprano

3
Not very helpful, seemed like I was interrupting something more important. Looked at me like because I'm a woman I have no idea...

Submitted 04/06/18

By Wanda Abercrombie