Watertown , NY
Watertown , NY
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829-835 Arsenal Street
Watertown , NY 13601
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

829-835 Arsenal Street, Watertown, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Maintenance
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$169.99
Clean Air And Fuel System Package
BETTER ENGINE PERFORMANCE AND IMPROVED FUEL ECONOMY
Auto Maintenance
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$139.99
Fall/Winter Package
SAFER DRIVING AND BETTER VISIBILITY IN INCLEMENT WEATHER
Auto Maintenance
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$19.99*
Conventional Oil
INCLUDES COURTESY INSPECTION AND ROTATION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Watertown, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Watertown

Monro Auto Service and Tire Centers is your source in Watertown, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 119 customers

Write a Review
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5
Great service went over details on everything for me and explained things very well. Thank you

Submitted 09/12/19

By samantha adams

5
Showed up early for my appointment and they got me right in. Showed me what was wrong with my car which I really appreciated. Very clean waiting room and nice staff.

Submitted 09/06/19

By Chelsea Brennessel

5
Great service and prices!

Submitted 09/03/19

By Chris Maxwell

5
Been coming here for a while, they are always good w/ me

Submitted 08/25/19

By JEFF

5
Amazing expericence went in for an oil change and it was done in under 20 minutes. Amazing service definetly coming back for more services. ??

Submitted 08/15/19

By Chai Kellogg

5
Very fast and great service. Do recommend.

Submitted 08/10/19

By Ravon Collins

5
Best price in town for an oil change. It was hard not to take this deal up and just do it on my own. I would’ve spent more money that way. The staff was friendly and the service was perfect and timely. Definitely getting the rest of my oil changes done here.

Submitted 08/04/19

By Jeff Brown

5
Quick service and very friendly staff. Great price for an oil change!

Submitted 08/03/19

By Michelle Castor

5
The service was fast and easy. Got the job done without trying to scam , compared to other shops around I have been to, this one is definitely the best.

Submitted 08/02/19

By Perla Bryson

5
Great service, got my car in and out in minutes. Only place that had an open appointment in town for my car to get inspected after deployment!

Submitted 07/31/19

By Kent Uhler

5
Great customer service. Professional, and speedy. Will return as needed!

Submitted 07/24/19

By David Norton

5
Excellent service, got me right in and took care of the issue immediately.

Submitted 07/17/19

By Theresa LaClair

5
Great and fast service

Submitted 07/17/19

By shawn smith

5
Great place needed some 45r22 and they were able to order them and had them less than a day. AWSOME!!!!!!

Submitted 07/17/19

By Kareem Merrick

5
Really took care of me. Highly recommended.

Submitted 07/10/19

By Tammy Dayrit

5
Awesome little place. Very friendly staff that gives the right amount of info and not too much. I already knew what my truck needed beside the oil change and they didn’t try to scam me into any ‘new to me problems’ instead offered what I already knew, got an oil change(synthetic blend), blinker fix and tire rotation all for under $100 and done in less then an hour. Definitely will go back for my time being at fort drum.....Read More

Submitted 07/02/19

By Lydia Dagneau

5
Always polite

Submitted 07/01/19

By JOAN

5
Always friendly staff gives a no nonsense estimate military friendly

Submitted 06/29/19

By Roy Dabreo

5
Great place super fast and efficient.

Submitted 06/28/19

By dakota warren

4
Have been a customer there for a long time

Submitted 06/19/19

By MARYANNE

5
Amazing service. They went above and beyond to ensure our vehicle was service to standard. Great with military personnel.

Submitted 06/13/19

By Darlene Anderson

5
everything about my visit was delightful, other than speaking to the mechanic, he stated i ahould get the calipers changed because they are rusty. after leaving the shop, i went home and reviewed my invoice and noticed i paid for a caliper cleaning service. feel a little scammed

Submitted 06/13/19

By AARON

5
They were very quick and the price was very reasonable. Thank you Monroe!!!! We will be back.....

Submitted 06/06/19

By Kela Forbes

5
The people were courteous and helpul. Got my repairs done for theagreed amount. Overall a very satisfying experience

Submitted 05/29/19

By christine Miranda

5
Although labor was a bit expensive, my usual garage was closed for the weekend. Called Monro up first thing in the morning, they got me right in. Checked the problem, explained to me what it was and what it needed. He knew he didn’t have the part at the store so he called a couple places to get it. He even took time to meet someone to get the part a half hour away. Got my car right in and fixed right up and all done in just a few hours. By the time I was getting out of work, it was ready for pickup as promised.....Read More

Submitted 05/26/19

By TAKARA

5
Fast sand friendly service! Have come here for everything from tires to a new muffler!

Submitted 05/17/19

By Jeannine Ison

5
Great service, I have always brought my car to Monro back home and I was very happy when my husband was stationed at Fort Drum that there was one near by.

Submitted 05/09/19

By Ruby Logan Watson

5
Super nice guys that involve you in your service

Submitted 05/04/19

By Noah Stockdall

5
Walk in availability and great fast service!

Submitted 05/03/19

By Thomas Fons

4
Good customer service , Navi’s down the street has a little lower prices

Submitted 05/02/19

By Dalton Little

5
Always been pleased with the work

Submitted 05/02/19

By Michael Pena

5
Honest and fair. Take appointments unlike others in town. Get you in and out in a reasonable amount of time. Manager is friendly and honest.

Submitted 05/01/19

By Robert J Thomas

5
I had my appointment at 9 am to replace my muffler and any associated parts. An employee took me out and showed me what was wrong. They gave me an estimate and did the work and I was out the door a little after 9:30am . Profesional employees and a clean establishment. I would recommend them.

Submitted 04/27/19

By Jim Priest

5
Excellent service

Submitted 04/18/19

By Ryan Mc Menamin

5
Moved into town through the military half a year ago and have been going here to get my oil changed ever since. They are honest and don't try to push you to do any unnecessary services and are very efficient and courteous. Came in earlier than my appointment today and they still got my car in the shop right away. Would definitely recommend for low cost, great service, and highly accommodating.

Submitted 03/29/19

By Nathan Hon

5
They should have someone running their front desk for them so they don’t have to constantly stop their work to answer phones and greet customers. I also think they have too much going on to only have 2 people working on vehicles.

Submitted 03/24/19

By GOULET

5
I wish I have the mechanics names. But sadly my memory it's not too strong when it comes to names. Whith that bein said best service I ever had on an auto care shop. 10 out of 10. Please keep the good work.

Submitted 03/20/19

By OSCAR

5
Very helpful and informative

Submitted 03/18/19

By KALI

5
Got new tires here for a good price! Keep an eye on the deals and rebates ????

Submitted 03/16/19

By Alexis Romero

5
Friendly service

Submitted 03/15/19

By Catherine Persha

5
Greg was awesome my boyfriend brought my car there and he was super helpful and friendly.. a great overall experience ??

Submitted 03/15/19

By Stephanie McLean

5
Would highly recommend.

Submitted 03/11/19

By Bill Deep

5
Thank you Scott

Submitted 02/27/19

By CELESTE

5
Always a great service provided here. Quick and reliable for a great price look for further.

Submitted 02/26/19

By Keenan Richard

5
Kind, Respectful, and helpful. Asked me what was leading up to my need of coming here before the smoke test was done so I wasn't here for the wrong reasons. Recommend!

Submitted 02/26/19

By damon sanford

5
Very fast and great customer service. Honest! Would recommend to everyone.

Submitted 02/21/19

By papa Nic

5
Theyre always great. They get the job done fast and are very flexible with what works best for their customers. Theyve become our regular mechanics and are all around great people.

Submitted 02/21/19

By Felicia Gabriel

5
I'll start off with they give you 5$ off for leaving a review but also said that if was ok with the service to give them five stars as though I had to. I came in for an oil change and since my jeep takes synthetic I got a free rotation with the package. What I wasnt cool with was being charged the same price of 10$ for 5 quarts for .5 quart. Yup full price for .5, I asked about replacing my turning signals and he said it may take 45 minutes per side when i repeatedly told him you take two screws and slide back a panel. Magically I was right and maybe 5-10 minutes a side, which they charge labor on both side btw not just once for doing both. One guy sat in a lawn chair in the back the entire time which hey there wasnt anything for him to do anyway. They mentioned my tires were wearing pretty roughly and when I said I could get them through my job cheaper he adamantly suggested they can beat anyone's prices. Was this 5 star service. More like 3 1/2 you could probably find a cheaper place.....Read More

Submitted 02/18/19

By Benjamin Smith

5
Great fast service!! I recommend coming to this place!

Submitted 02/17/19

By Troynesha Stewart

5
My service here was great and fast and they took me in right away definite ten out ten ! Very friendly staff

Submitted 02/16/19

By Cassidy McBride

4
Over great experience

Submitted 02/15/19

By NAPHTALI

5
none

Submitted 02/12/19

By DAVID

5
Quick last minute fix, helpful with information

Submitted 02/09/19

By Mikaylah Loveless

5
Great and quick service!

Submitted 02/09/19

By Janessa Haasbeek

5
Great place, they were super helpful and friendly!

Submitted 02/08/19

By Naphtali Kleingardner

5
I’ve been here 3 times now and will continue to use monro! I appreciate I am able to make an appointment and my car is always done quickly! Also love how Greg answers the phone!

Submitted 02/07/19

By AMANDA

5
Great service! Would recommend

Submitted 01/31/19

By Dominic Pike

4
The manager Greg is very knowledgeable and friendly. Work was done in a timely manner. I appreciated leaving the shop and feeling like I had gotten my money's worth unlike some other places where you leave feeling like you were swindled and taken advantage of.

Submitted 01/30/19

By Nick Gillette

5
Wonderful people, helpful and kept us informed throughout the process. Reasonable pricing 10/10 recommend

Submitted 01/30/19

By Melissa Brook

5
Had appointment at 1130, showed up 10 mins early and was taken care of. Whole time here was roughly 20 mins. Service was great!

Submitted 01/17/19

By MrSeksi53

5
I had such a great experience at this Monro. The manager set me up with a new set of tires for my SUV and I had such a great experience I brought back my wife's vehicle for the same service. Trustworthy and honest service is what will keep me coming back here.

Submitted 01/16/19

By Sir Shiny Pants

5
I had a great experience getting the brakes on my car replaced. The work was done quickly and efficiently and the staff was helpful and kind! I will definitely continue to have my car serviced here.

Submitted 01/16/19

By Laura Pyland

5
I took my car in for an oil change before our 300 mile holiday trip. The manager caught a problem with my vehicle before it arose and I am sure he saved me a headache on this long road trip. I cant say enough good things about Greg and his staff. It is so rare to find an honest repair shop these days and my family and I greatly appreciate it.

Submitted 01/16/19

By Dexter Cornwallis

5
None

Submitted 01/11/19

By GARY

5
My husband and have brought our vehicles on many occasions and will continue to do so. The employees work to get us in in a timely manner and answer any and all questions.

Submitted 01/05/19

By Robin Deleel

4
Great customer service

Submitted 01/03/19

By Yolanda Rosa

5
Did an awesome job Greg was great quick job

Submitted 12/27/18

By Mike Jarvis

4
Not all services were completed the first time due to mechanic error. A new appointment date and time were made and the service was then completed correctly.

Submitted 12/03/18

By LAURA

5
Great customer service!

Submitted 11/20/18

By Cecile Wolfe

5
Excellent and friendly service from Greg and the rest of the staff at this location. Very pleased with my snow tires and I will definitely use them in the future for any further vehicle needs.

Submitted 11/18/18

By Travis Pyland

5
Fast and friendly service. Highly recommend!

Submitted 11/14/18

By William Brountz

5
They were busy the day I went in for an oil change but I made an appointment and they took my car right away a couple days later. Elijah was friendly and my car was taken care of quickly. I've recommended to my family.

Submitted 11/07/18

By Telly Eadens

5
Thanks guys, the van looks great!

Submitted 11/07/18

By Michael Kahle

5
Thank you!

Submitted 10/29/18

By AMANDA

5
I had an emergency yesterday while out in my car. It started making the most awful noise. We are new to Watertown and I was really starting to panic on where to go. Well, I remembered someone telling my to go to Monro for oil changes. I am so glad I went. They quickly got my car in and ran a diagnosis. Not only that but also looked for a better price on parts. We will definitely keep using them as long as we are living here. Thank you for being amazing.....Read More

Submitted 10/20/18

By Jennifer Smith

5
Friendly knowledgeable staff. Helpful. Great prices

Submitted 10/18/18

By Jamie Watson

5
Had to do a last minute oil change they had no problem helping me out and got it done quick and easy highly recommended

Submitted 10/02/18

By Victor Espino

5
These guys are amazing. Needed two new mufflers + Y-pipe. Got it done in one day without appointment at a great price!

Submitted 09/01/18

By Andrew Trombley

5
Greg, the store manager was very helpful. This establishment is military friendly and facilitates the needs of their costumers. Will be back for all my oil changes.

Submitted 09/01/18

By Super Ninja

5
Went for an oil change and was informed that both the air filter and the cabin filters were absolutely filthy and even had mold in them and were willing to change them out for us. Gave us a discount on the labor and parts even which was great and now not only do we 5000 miles until our next oil change but also have amazingly fresh clean air in the car (seriously could tell the difference almost immediately!) As for the guys working and aiding us, totally personable service. Top stuff Monro!....Read More

Submitted 08/26/18

By Chris Chef

5
Great service!! Very friendly and knowledgeable!

Submitted 08/26/18

By Codi Coose

5
Great service, very quick and cheap.

Submitted 08/09/18

By Christopher Wickline

5
Went here for an inspection and an oil change and they got me in the same day! Talked to Greg on the phone in the morning and got me in later in the day and provided me with some great customer service as well. Definitely will be coming back here!

Submitted 08/08/18

By jordan schloop

5
Very good service

Submitted 08/02/18

By Dawn Moote

5
Friendly, efficient service. Kept me updated regarding progress while I waited. Would recommend.

Submitted 08/01/18

By Timothy Virkler

4
I came to get new brakes and calibers with my car and i was able to get them done same day. The price was a bit higher then i would’ve liked but in the end i understood that it was the best for my car and the safety of myself and family. I am very satisfied and i will definitely return if there is any other issues with my car.

Submitted 07/31/18

By Rhiannon Zinnerman

5
Got me in quickly without an appointment. Very polite, and talked to me about what was wrong without trying to upsell.

Submitted 07/31/18

By lane walter

5
Great service, got my car in and out in minutes.

Submitted 07/26/18

By Kent Uhler

5
Great service, got done with my state inspection very quickly. Highly recommend

Submitted 07/15/18

By Austin Roehl

5
Great service!

Submitted 07/14/18

By Adam Coursen

5
Fast and easy service!! Was in and out in 15 minutes with appointment

Submitted 07/14/18

By Rodolfo Callejas

4
My old car is always needing something or another, I originally went there cause it was close but i keep coming back because the are always willing to work with you to get the job done in a timely manner

Submitted 07/14/18

By James Pirrami

5
The manager was very knowledgable and friendly. The service was prompt. We were very satisfied with the professionalism and expertise of our service. Very helpful.

Submitted 07/12/18

By Vince and Laurie Cavallario

5
We were heading home from vacation and our alternator quit. They were great. They got us in right away and got us back on the road where the Honda dealership in Watertown said they couldn’t help us and sent us out on the road with a dead alternator.

Submitted 07/09/18

By Mark Gulley

5
Quick service, great staff.

Submitted 07/06/18

By Michael Strasser

5
Awesome service, fast and friendly. Open on Saturday!

Submitted 06/30/18

By Kyle Forte

5
Best staff. Couldn’t have done a better job!

Submitted 06/26/18

By Joseph Kachnic

5
These guys really helped me out when I was in a bind. They made sure they fit me in even when all the bays were filled. I drove all the way from Liverpool NY to come to this location. Best staff I’ve ever done business with. Can not recommend more!

Submitted 06/26/18

By Joseph Kachnic

5
Good group of guys, they know their stuff and will not steer you wrong

Submitted 06/18/18

By Gaetano Javarone

5
Very efficient

Submitted 06/14/18

By Marilyn Wekar

5
Service was great customer service was amazing definitely recommend this place for your brake services got my car in right away !! Keep up the good work

Submitted 06/14/18

By Lynia Wardrick

5
Great service and great people. Needed a state inspection last minute and they took me in right before closing. Highly recommend

Submitted 06/12/18

By Andrew Owen

5
Great service

Submitted 06/09/18

By dan pisani

4
They got me right in and were nice.

Submitted 06/04/18

By Chris Jones

5
Scott took excellent care of me and my 2013 vehicle - he even remedied some other mechanic’s errors. He did it efficiently, and kept me fully informed of what he was proposing to do, going so far as to show me on the vehicle exactly what repairs needed to be made to each car part. Super friendly, forthright, and honest! 10/10 recommend for your car needs.

Submitted 05/26/18

By Nikki Intschert

5
Great service

Submitted 05/17/18

By Brian Deshane

5
Cool guys, polite, knew what they where doing, professional, hard working, good atmosphere, clean work area. Definitely will go back with any car problems.

Submitted 05/15/18

By Sammy Johnson

5
We took our Honda CRV in for an oil change and Greg and his staff took great care of us. Took care of our initial need and then let us know what the vehicle needed today and going forward. We really appreciated the honest and professional opinion.

Submitted 04/26/18

By Lauren Pyland

5
We took our Honda CRV in for an oil change and Greg and his staff took great care of us. Took care of our initial need and then let us know what the vehicle needed today and going forward. We really appreciated the honest and professional opinion.

Submitted 04/26/18

By Lauren Pyland

5
I recently took my vehicle to Monro to be serviced. They were able to fit me in quickly on a busy weekday and took excellent care of my vehicle. I would highly recommend this shop for your auto repair needs!

Submitted 04/23/18

By Element on Water

5
Excellent Service seems to be the standard at this Monro. I brought my vehicle in to be serviced and it was handled promptly and professionally. What I thought would be a huge and lengthy repair was serviced with ease by Greg & his team!

Submitted 04/23/18

By Ryan Barone

5
Fast and friendly service every time. Stop in and let Greg and his staff take care of your vehicle. You cannot beat their prices on oil changes!

Submitted 04/22/18

By Ryan Pyland

5
I've been coming to Monroes on Arsenal st since college. They are a great group of guys and have always done good by me.

Submitted 04/19/18

By Derek Sorrell

5
The man behind the counter was amazing and gave great advice on my vehicle and was very honest about things. Oh by the way his name is Greg.

Submitted 04/18/18

By Destiny Lane

5
Greg was super helpful and honest when it came to inspecting our 08 Ford Escape also the only shop in town that was willing to fit us in. Mecanic took us in and showed us things that will need to be fixed eventually and why it needed to be. I liked that he showed us instead of telling us and taking just his word for it. Came here a few years back for some suspension work on my 07 Subaru and they were great then too. Highly recommended.....Read More

Submitted 04/18/18

By Jasmine Powers

5
Great service!

Submitted 04/18/18

By Cole Pyland

5
Very Nice gentleman that work here! I was going to walk there from Convergys on a cold night and I called to let them know I was on my way, the guy that answered the phone said that he wouldn't have anyone walk so he came and picked me up! I will definitely be coming here again!

Submitted 04/17/18

By Kristin Fleming

5
Friendly Service

Submitted 04/13/18

By Randy Ganter

5
Great place, super friendly service.

Submitted 04/13/18

By Penny Ewing