Monro Muffler Brake & Service

2444 State Route 414, Waterloo, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation















2444 State Route 414
Waterloo, NY 13165
(315) 539-2668

Monro Muffler Brake & Service

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks, Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

$14.99 Oil
Conventional Oil Change
$20 OFF
Take $20 Off A Wheel Alignment
Brakes Forever! Lifetime Warranty on Pads/Shoes

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Waterloo, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Muffler Brake & Service – Waterloo

Monro Muffler Brake & Service is your source in Waterloo, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Nearby Locations

Monro Muffler Brake & Service - Geneva
510 Hamilton Street
Geneva, NY 14456
(315) 781-1400
Monro Muffler Brake & Service - Auburn
108 Grant Avenue
Auburn, NY 13021
(315) 252-9573
Monro Muffler Brake & Service - Newark
802 West Union Street
Newark, NY 14513
(315) 331-2223
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Reviewed by 24 customers

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Nice job

Submitted 09/14/18


This location is really good, all the staff are helpful and good at what they do

Submitted 09/10/18


Love them

Submitted 09/04/18

By A Google User

I have been going to this company for many years now and am always welcomed with a smile. The customer service is 5 stars the mechanics get 5 stars from me for how thorough and honest they are. They always have the best interest in not only me but in my vehicle and have always gave me very great and fair deals. I would highly recommend this company and store to anyone looking for a fair priced and very honest and great customer service company.....Read More

Submitted 08/29/18

By Matthew Rook

Blew some belts on the highway and they took us in right away and fixed the car quickly. Amazing service, super grateful !

Submitted 08/16/18

By Kenny Adams

Tom's the man.

Submitted 07/28/18

By Noah Rombold

I look forward to appointments here. Staff is very knowledgeable, fast, helpful and friendly. Feel confident when I leave that my car was serviced well.

Submitted 07/13/18

By M.A. Bermingham

Awesome service, polite and courteous staff. Had to stop here on a visit from ohio and they had us up and running quick

Submitted 07/08/18

By Chris Grach

My family of 7 exited the thruway @ exit 41 on our way to a family members funeral when all of a sudden as we were turning off of the exit we encountered an issue with our brakes grinding, growling and banging. I nursed it into town and stopped into Monroe muffler and spoke with the store manager Thomas Davis regarding our situation with the brakes and the funeral. He told me that he would get me right in, so I nursed the van to the church to drop my family off and brought it back to Monroe Muffler. He told me that he would give me a ride to the church if I needed one and then they brought it right in, diagnosed it, repaired it and had me on my way within 15 minutes (missing caliper bolts on the passenger side front wheel). I was only 5 minutes late for the funeral service. I want to Thank Thomas Davis and his staff at this shop as we were 45 miles from our home in Syracuse on the hottest day of the year for a funeral service with my wife nd 5 children and they made us a priority and provided beyond excellent customer service. I would highly recommend Monroe Muffler - 2444 NY-414, Waterloo, N.Y. 13165 to anyone. They definitely made the difference for us this day and made us feel like they really cared!!!!....Read More

Submitted 07/06/18

By Daniel Blakeman

very helpful and friendly would recommend this place to everyone fast service

Submitted 07/01/18

By Dillon Lambert

Fantastic service, very friendly staff. They always go out of their way to provide coupons and discounts. They get to know you as an individual and treat you as such.

Submitted 06/11/18

By Todd Thompson

Had my brakes done here and was initially over charged for the service. After mentioning this the regional manager called me and explained it was a billing error and corrected the billing issue. I was refunded what I was owed. Overall happy with the resolution and how quick and easy it was taken care of.

Submitted 06/04/18

By Josh Seal

Pros: nice staff that showed me what needed to be done with my brakes. Was over charged for my brake service, was quoted significantly lower than price I was charged. Upon realizing this the regional manager called me personally to apologize for the inconvenience and explained to me that there was mistake in the billing statement (Tom the man who quoted me was not there that day) and that he had my drive card refunded the over paid amount. Overall very happy with the customer service and how quickly the error was revolved.....Read More

Submitted 06/04/18

By Josh Seal

Service is Great! The staff is friendly! Highly recommend servicing your vehicle here!

Submitted 05/25/18

By Aric Lapp

Tom is a great manager and always makes sure that every customer is well taken care of!

Submitted 05/25/18

By Ashley Kramberg

Fantastic service!

Submitted 05/25/18

By Mel McGwin

Tom was very polite & helpful. They were quick and great prices: )

Submitted 05/25/18

By michelle baker

The manager Brandon could not have been kinder, or more trustworthy. We got a huge flat from a pothole in the NYS Thruway. Brandon was calm and friendly and even managed to get us a deal on the two tires we needed to replace. Nothing short of awesome. I wish I could give six stars!

Submitted 05/20/18

By nancy cotter

They took my car and didn’t give up till it was fixed. The car was at several other shops where they just kept replacing parts and then giving up on the car and telling me to come pick it up. These guys are the best they fixed a problem that no one else could and to top it off all at a very fair price. Keep up the great work.

Submitted 05/17/18

By Torn Reality

Fast, Friendly, and Professonal. Bought a whole new exhaust system and they installed everything in less than a hour. No problems.

Submitted 05/16/18

By Anthony Marciano

Tom and his staff always treat me really well! They are honest and do not leave me hanging. I know most of you will think well she’s a women they can get her for whatever. No! I know my cars and they have always worked and helped me find the best $$ for my car. I drive a lot for work and I do not trust my car anywhere else! I’ve heard of horror stories from other places but never here! They are upfront and will talk everything through with you. Your safety, understanding is number one and that is why I respect and trust Tom and his staff!....Read More

Submitted 04/14/18

By Gloria Aldrich

I always get great service. Stopped today to see about an appointment for an oil change . They took it right in. Have been coming here for years. New manager has the shop very clean. Things done in a timely nanner. ??

Submitted 04/11/18

By Sharon Steacy

The manager Tom and the staff are always friendly and accomidating. They are professional and do a great job. They have always worked with me and made sure my car is fixed and safe to drive. I highly recommend this shop to anyone who is looking for a good reliable mechanic. Thank you Monro Muffler for all your service.

Submitted 04/10/18

By Cassie Rodriguez

Great knowledgeable staff. Always helpful.

Submitted 04/06/18

By Laura Harmon