Monro Muffler Brake & Service

3077 Monroe Avenue, Rochester, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

3077 Monroe Avenue
Rochester, NY 14618
(585) 381-7680

Monro Muffler Brake & Service

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks, Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

$14.99 Oil
Conventional Oil Change
$20 OFF
Take $20 Off A Wheel Alignment
$129.99
Brakes Forever! Lifetime Warranty on Pads/Shoes

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Rochester, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Muffler Brake & Service – Rochester

Monro Muffler Brake & Service is your source in Rochester, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Nearby Locations

Monro Muffler Brake & Service - Rochester
1194 University Avenue
Rochester, NY 14607
(585) 466-8082
Monro Muffler Brake & Service - Rochester
965 Jefferson Road
Rochester, NY 14623
(585) 466-8084
Monro Muffler Brake & Service - Rochester
3000 W. Henrietta Road
Rochester, NY 14623
(585) 466-8078
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Reviewed by 48 customers

Write a Review
Sort by:
5
Convenient & friendly

Submitted 09/13/18

By LISA

5
Will return!

Submitted 09/13/18

By AMY

5
I was surprised my work came to $200 more than quoted. I never received a call about the additional. I was planning on $1195 and it was $1395. We talked about the belt and wheel alignment during my initial visit so I assumed it was in the $1195 cost.

Submitted 09/04/18

By JEANNINIE

5
As a customer of Monroe Ave Rochester operation for over 15 years, always impressed.

Submitted 09/03/18

By GARY

5
Knowledgeable employees who give incredible customer service !!

Submitted 09/02/18

By A Google User

5
Excellent customer service. Guys are honest and reliable. Not like other who will try to sell additional work.

Submitted 08/28/18

By Kalpesh Patel

5
The guys are very friendly and personable, I trust they are doing the right thing for me and my car

Submitted 08/17/18

By zac braun

5
Roger is a great employee.

Submitted 08/13/18

By Beth Buongiorne

5
We have been loyal customers of Monro Muffler for over ten years. Joe La Londe and his team have helped us many times with emergency work as well as routine maintenance. Everyone has always been upfront about what needs immediate attention, and what can be put off to a later time. They take the time to show us the problems and present possible solutions. We are very grateful for their honesty and expertise, and trust them to take care of our vehicles.....Read More

Submitted 08/07/18

By Kevin & Heather Lieb

5
Great service

Submitted 07/28/18

By Andrew Barnes

5
Great customer service! Even though the store was closing soon, Joe was able to fit in fit in my brake repair. Thank you!!!!

Submitted 07/25/18

By Anne

5
Always goes above and beyond! Incredible customer service!

Submitted 07/19/18

By Elissa Landers

5
These guys are the best. They have kept my very old, high mileage vehicle on the road for many more years than anyone could have expected. They are always considerate of my time and budget, give me rides home and once even came and jump started my car when I broke down down the street from them. Highly recommended.

Submitted 07/13/18

By Dogzzzes

5
Great service wonderful group of technicians

Submitted 07/09/18

By Mary Wright

5
Excellent customer service from Jo Lalonde and the Assistant Mgr. Zachary- what a great team ! They were attentive to my needs and took me right in without an appointment! They took me in and gave me a realistic timeframe for when my vehicle would be ready. The customer service didn’t end with me -everyone during my time there was treated with the kindest courtesy every. I’ll be back for sure!

Submitted 07/09/18

By Ej

5
Rarely, if ever, do I take the time to applaud fair, good service but, I think it right and fitting to do so now. I have been a customer of the Pittsford Monro shop for a few years now. They have done inspections, oil changes, tire work, brake work, muffler work and more for our family's cars - two Mercedes' and one Subaru Forester. I have yet to have anything, whatsoever, to complain about in my business dealings with them - that is quite rare in my past experience with auto service and repair shops. When I make an appointment to have work done on my car - they are anticipating my arrival. When I am at the shop, my vehicle is looked after promptly - I do not have to wait an interminably long, agonizing time for the work to be done. They obviously know what they are doing. The store manager, Joe La Londe has been particularly helpful and knowledgeable and, he is always smiling - a big plus in my book. "Why is my check engine light on?" "We are heading up to the Adirondacks tomorrow. Can you look at the muffler?" - All requests are done with alacrity by Joe and his crew. Two thumbs up from here - I, without reservation, recommend this Monro shop.....Read More

Submitted 06/29/18

By Marty Mac

5
Rarely, if ever, do I take the time to applaud fair, good service but, I think it right and fitting to do so now. I have been a customer of the Pittsford Monro shop for a few years now. They have done inspections, oil changes, tire work, brake work, muffler work and more for our family's cars - two Mercedes' and one Subaru Forester. I have yet to have anything whatsoever to complain about in my business dealings with them - quite rare in my past experience with auto shops. When I make an appointment to have work done on my car - they are anticipating my arrival. When I am at the shop, my vehicle is looked after promptly - I do not have to wait an interminably long, agonizing time for the work done. They obviously know what they are doing. The store manager, Joe La Londe has been particularly helpful and knowledgeable and, he is always smiling - a big plus in my book. "Why is my check engine light on?" "We are heading up to the Adirondacks tomorrow. Can you look at the muffler?" - All done with alacrity by Joe and his crew. Two thumbs up from here - I, without reservation, recommend this Monro shop.....Read More

Submitted 06/27/18

By Marty Mac

5
Our entire family “fleet” of cars has been serviced at Pittsford Monroe for years. They are friendly, helpful and honest. Joe always remembers us and always has a smile. We are lucky to have that Monroe crew in Pittsford!

Submitted 06/27/18

By celeste frohm

4
Friendly service

Submitted 06/24/18

By Darrick Alaimo

5
Joseph LaLinde is the best

Submitted 06/22/18

By Josef Verba

5
Best monroe muffler I have been to, manager and employees go above and beyond to make sure my car is all set!

Submitted 06/18/18

By Kady Richardson

5
Review on behalf of Joe LaLonde. Brought 2008 HHR LT into shop on 6/10/18 for inspection, to have it pass safety but fail due to evap leak. Joe fixed the issue free of charge while attending to other customers needs without neglect. Told to bring it back the following day to ensure the fix is real, did so on 6/11/18 and passed the inspection with flying colors. Instead of charging a ridiculous amount for an replacement I didn't need, Joe fixed the problem so that I could get on with my life without issue. As a just-graduated college student, Joe expressed a desire to help recognizing this and for it I am grateful. If you're looking for a car shop that doesn't take advantage, this seems to be one of the few left. Five stars.....Read More

Submitted 06/11/18

By Jesse Pelkey

5
Thanks joe

Submitted 06/10/18

By Robert Fink

5
Joe La Londe, I am writing you to let you know just how grateful I am for your sense of urgency in helping me out of another jam and fixing my flat tire on Friday. I feel fortunate to have found an auto repair shop that I feel I can trust with my repairs, no matter how big or small. I have been bringing my cars to your store for well over 10 years and as a result of your outstanding customer service I have become a “Customer for Life”. Your staff, (Roger, Tony and Zach) is always very professional and an absolute joy to work with. You and your team have consistently kept me informed throughout the process of any repair and always test my cars to make sure everything is working properly before returning them to me. You professionally represent Monro Muffler Brake & Service as a company that provides high quality auto repairs with integrity, honesty, and excellent customer service at a fair price and with a personal touch. As usual, I highly recommend your services to my friends and neighbors, and let them know that I have never had a bad experience with you and your folks. You have always stood behind your work. Over the years, my friends have consistently reported back to me that you treated them just as well. Thank you again for the great service you are providing!....Read More

Submitted 06/10/18

By Ray Mulvehill Jr.

5
Joe lalonde is always Friendly and informative about what's going on with My vehicles. I trust his knowledge and expertise in getting the job done right. I enjoy His interactions with customers and Me , He makes me laugh. Will continue to use Monroe Muffler for My Cars Needs.

Submitted 06/05/18

By David K Reed

5
My daughter and I go to see Joe for our oil changes and other repairs on both our vehicles! He is always honest and courteous. He always gets our cars in and out as quickly as possible. Wouldn’t go anywhere else.

Submitted 06/05/18

By Yvonne Thrasher

5
Good job, thanks Joe

Submitted 06/04/18

By steve miller

5
Joe makes coming to monro feel like a neighborhood place; he knows his customers, always goes out of his way to accommodate requests, and somehow manages to juggle phone calls, checking people out, and interacting with his employees without missing a beat! . He’s an incredible face for the company!

Submitted 06/04/18

By Laura Culhane

5
Monroe Muffler in Pittsford always treats me well. I take my vehicles there for everything from normal maintenance to emergency repairs. Recently I had a flat tire and they repaired it quickly so I could still make a scheduled work meeting. Several times I have witnessed Joe and his staff go above and beyond to help customers out.

Submitted 05/29/18

By Mike Burger

5
I come here for all my car needs, fastest service I've ever experienced every time! Fast, friendly and reliable.

Submitted 05/21/18

By Melissa Berger

5
On Mother's Day drove to Rochester to bring my daughter back home from college When we got there her car was not running well, so went to monro muffler for a quick check to see if they could help me out. When I got there I explained my situation to Joseph what was going on He took me in right away looked at car, fixed a few thinks and I was back on the road within an hour. We made back home with my daughter car Joe was very professional and understood my situation and did what he had to do to get me back on the road. Would definitely recommend this place to anyone and when my daughter return to Rochester she will be using this place for car repairs . Thanks Joe and Crew....Read More

Submitted 05/20/18

By Michael Venturiello

5
Always great service.

Submitted 05/19/18

By mike hammell

5
Have sent many people to see Joe

Submitted 05/13/18

By Stewart

5
Although my purchases were not related to repairs on my vehicle at this time, I found Joe to be extremely helpful, knowledgeable and polite.

Submitted 05/10/18

By Margaret (Peg) Behre

5
I have taken past vehicles into other Monroe locations in Rochester NY in the past and this is the only one I would ever go back to or recommend

Submitted 05/10/18

By ann geiger

5
The guys at Monro Muffler on Monroe ave are absolutely amazing. The service was professional and they had me in and out quickly. I completely and wholeheartedly recommend this company.

Submitted 05/10/18

By Paul Burress

5
The guys at this location where great to work with

Submitted 05/10/18

By Lee Cordero

5
Always get great service here. Zach and the guys never disappoint, friendly and very courteous. Work is done in a timely manner and they explain to me thoroughly what was done and what may need to be done.

Submitted 04/25/18

By Kyle B

5
I called at 4:30 PM because my car was making an awful scraping sound in the front wheel area which I thought was my caliper or brake pad, and Joe said to bring it right over. I got there and he took my car right in. He told me that it was only a rusted shield and that he was able to take care of it right then. Truly incredible customer service! I will be back!

Submitted 04/24/18

By Wayne France

5
Staff was really nice, went right out to look and see what what wrong with my car. Then took it right in to fix it. Free of charge since it was an easy fix! Really appreciated!

Submitted 04/20/18

By Catherine Dudek

5
I can't believe how fast and easy getting my vehicle repaired was. Joe and Tony made sure I knew what was happening and what I was paying for. Tony even took the time to explain the issues in detail and didn't treat me like I couldn't understand. Thanks to Monro, my family and I are back on the road and SAFE! Thank you!

Submitted 04/17/18

By Marsha O'Leary

5
Fast, reasonable rates, friendly staff

Submitted 04/15/18

By Janet Mahoney

5
This place is incredible. Joe was very nice and honest from the beginning. He help me out because he knew I was out of town and needed something urgently even on a Sunday. He was very straightforward with what I needed very honest and I will definitely be going back there for any further issues.

Submitted 04/15/18

By Aram Sadda

5
I popped a tire on my Honda CR-v. Zach was amazing—drove across town to get the right tire and had me in and out in 45 minutes! These guys were great.

Submitted 04/10/18

By Dahn Gandell

5
Excellent work! Great team! Stayed an hour over to get my job done! Highly recommend

Submitted 04/09/18

By Shane Gurnee

5
Great experience. Very polite staff. Joe is very honest & I trust his recommendations.

Submitted 04/03/18

By Jim Sweeting

5
Friendly, fast, reasonable.

Submitted 04/03/18

By Jay Stallon

5
JOE ROCKS! A sudden loud noise when I was driving down French Rd. led me to pull over and discover that the bolt connecting the metal strap holding up the muffler had broken and fallen off, causing my muffler and tail pipe to drag on the road. Crawling under the car, I managed to use a bungee cord to sling it up off the road and drove the short distance to Monroe Muffler on Monroe Ave. It was 6:10pm - 10 minutes after closing, the day before Easter Sunday. There was still an employee in the office so I asked for help and he sent a gentleman named Joe out to look at my car. Joe crawled under the car to assess the situation, and after about 20 minutes had a new bolt in place making it a permanent fix. No charge, no tip accepted - just a “pay it forward” and a smile. Thank you, Joe! And Happy Easter!....Read More

Submitted 04/01/18

By Sharon Canham