Monro Muffler Brake & Service

300 E. State Street, Herkimer, NY

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

300 E. State Street
Herkimer, NY 13350
(315) 866-2187

Monro Muffler Brake & Service

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks, Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

$14.99 Oil
Conventional Oil Change
$20 OFF
Take $20 Off A Wheel Alignment
$129.99
Brakes Forever! Lifetime Warranty on Pads/Shoes

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Herkimer, NY provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Muffler Brake & Service – Herkimer

Monro Muffler Brake & Service is your source in Herkimer, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Nearby Locations

Monro Muffler Brake & Service - Utica
225 N. Genesee Street
Utica, NY 13502
(315) 724-6735
Monro Muffler Brake & Service - Yorkville
4944 Commercial Drive
Yorkville, NY 13495
(315) 768-6445
Monro Muffler Brake & Service - Rome
5805 Rome-Taberg Road
Rome, NY 13440
(315) 337-6003
Looking for more Monro Muffler Brake & Service locations besides what you see here? We've got you covered.
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Reviewed by 98 customers

Write a Review
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5
Small new tire problem that was fixed immediately!

Submitted 09/13/18

By BARBRA

5
I am so pleased with how they treat me and with being a single mom I feel like my car is in great hands.

Submitted 09/12/18

By Jeana Giacobbe

5
Went to Monroe in Herkimer Ny and Bill the manager got me right in for an oil change and tire rotation . I have been going to this facility for years and have always had great service there.. I highly recommend Herkimer Monroe for servicing your vehicle. ?? ???????? 5 Stars

Submitted 09/10/18

By Rob Bouck

5
Great service

Submitted 09/07/18

By Billie Parsons

5
Overall they do a great job

Submitted 09/05/18

By STENA

5
Highly recommend! Excellent service… Always polite and very fair with their prices. I have been a loyal customer for many many years.

Submitted 08/31/18

By Kathy Baker Murphy

5
Management is very nice, been going here for years, down to earth people and up front and honest which counts a lot these days

Submitted 08/30/18

By Sal Acquaviva

5
love doing business at that store, very attentive to my needs and schedules !!

Submitted 08/29/18

By brad at altrux

5
Staff is always helpful and customer friendly

Submitted 08/29/18

By Paul Lumia

5
Good service friendly

Submitted 08/22/18

By N koury

5
Great place to go for your car repairs !! helpful staff and mechanics i’ll be a life long customer!

Submitted 08/20/18

By chad

5
I always take my two vehicles to Monroe Muffler of Herkimer. It has always been a pleasure

Submitted 08/16/18

By Stephen R. Smith

5
They always get me in on time and service is completed in a timely manner. Excellent place to do business.

Submitted 08/16/18

By Ron Metz

5
I took my moms car today for an oil change. They found a couple other little issues they took care of at no additional charge. Bill is always friendly and upfront with repairs. Will continue to go here for service.

Submitted 08/15/18

By Robin Westbrook

5
Friendly guys and quick service

Submitted 08/10/18

By Adrienne Cen

3
Service was good

Submitted 08/09/18

By Karen Carrig

5
Been taking our cars there for a couple years now and I wouldn't hesitate to recommend them. They always do great work at a reasonable price.

Submitted 08/08/18

By Haloo Holly

5
Great service wouldnt go anywhere else

Submitted 08/08/18

By Mike Tylee

5
The employees and the Manager Bill are awesome and roll out the red carpet when is comes to service

Submitted 08/06/18

By Delbert Ball

5
John was very honest and forthright.

Submitted 08/06/18

By Jeff Strife

5
Excellent Service

Submitted 07/31/18

By Steve Gay

5
EXCELLENT CUSTOMER SERVICE!! THANKS AGAIN GUYS:)

Submitted 07/30/18

By Carol Carney

5
Once our turns were next, the inspections were very quick and thorough. Thanks Bill, for your awesome service!

Submitted 07/28/18

By Christine Kang

5
While vacationing in the Adirondacks my car was having an issue with the air conditioning. They took my car on extremely short notice and fixed the issue very quickly. I could not be happier. Would definitely take my car there again. Herkimer is lucky to have such a fast and efficient auto repair shop.

Submitted 07/28/18

By Michael Deshaies

5
It's never fun getting your car serviced, but these guys make it as pain free as possible. They're honest, with fast service and competitive pricing. No, its not fun when your car needs repairs, but when it happens I don't think about going anywhere else.

Submitted 07/26/18

By Scott Beach

5
I’ve known Bill and Earl throughout the many years that I’ve worked with Monro. They were trained well, especially in customer services. I trust them and they always deliver fairly.

Submitted 07/24/18

By Patti Overacker

5
I have been using Herkimer Monroe muffler for atleast 10 years and have always been very pleased with their service

Submitted 07/23/18

By Susan Pedrick

5
I trust this place a great deal with all of my vehicles. They always do a great job and are friendly and courteous. Bill is a great manager!

Submitted 07/21/18

By ShepDad15

5
I’ve taken my SUV here a few times for oil changes and minor repairs and absolutely love how honest and fair they are. I told my boyfriend about it and he took his car there this week for a power steering repair and oil change, and he had the same experience. When he called to get the price on the repairs he found out that they only charged for the oil change because the other repair was minor and they didn’t feel the need to charge for it. Honest, genuinely nice people and quality work! We will continue to bring our vehicles there and recommend Monro to everyone we know! Thank you guys for all you do!....Read More

Submitted 07/21/18

By Ashley Graf

5
Good, honest mechanics.

Submitted 07/21/18

By James Wood

3
Shop is usually very busy .

Submitted 07/21/18

By Herbert Handy

5
rate them at 5 stars

Submitted 07/19/18

By Bonde

5
It's a nice clean place with friendly people that treat people and vehicles great!

Submitted 07/18/18

By Harriett Tangorra

5
I have been to the Herkimer Monro many times and have dealt mainly with Bill Sutherland. I cannot say enough great things about him. He is always polite, very customer oriented, and knowledgeable. He is the main reason I go to your company vs a competitor. Keep up the good work. I always tell my friends and family how great they are at the Herkimer location.

Submitted 07/05/18

By Carrie Cardona

5
I brought my car in for some regular maintenance. They got me in quickly and completed the work in a reasonable amount of time. I was notified immediately when my car was ready for pick up. The team at Herkimer Monroe did a terrific job and I felt that my time was valued. I would absolutely recommend this location to others. Great job guys!

Submitted 07/05/18

By Rebecca Williams

5
Bill consistently provides outstanding service and is always very professional and courteous.

Submitted 07/04/18

By Tom A

5
The guys that work here are very good techs would definitely recommend this place to others

Submitted 07/04/18

By Justin Chapple

5
Great services

Submitted 07/02/18

By Dave lincourt

5
They are the best. Fast,competent, honest. You get the idea. Been going here for years.

Submitted 07/01/18

By Steve Miklethun

5
Great please!!!

Submitted 07/01/18

By Anastasia Piper

5
I was in a jam and they had me fixed and ready to go in just a little over an hour.

Submitted 06/29/18

By Sam Talarico

4
Mgr. Bill is up front and professional.

Submitted 06/29/18

By Joseph Fariel

5
none

Submitted 06/25/18

By Brennan Fahey

5
Very friendly, went above and beyond with my oil change . I asked to do some small things like add washer fluid etc. and did without question. Highly recommended. Very quick too.

Submitted 06/24/18

By Austin Wright

5
Great people great service

Submitted 06/24/18

By matthew williams

5
Great service

Submitted 06/22/18

By Julie Gavalo

5
I am very happy taking my cars to be serviced at Monroe Muffler, Herkimer, NY

Submitted 06/21/18

By Beverlyan Tutty

5
Staff is always helpful and courteous. They always try to go above and beyond. Wonderful!

Submitted 06/21/18

By Holly Catalina

5
Friendly staff; competent and fast! Had my flat tire repaired within an hour. Would definitely recommend them.

Submitted 06/21/18

By Crystal McLean

5
Always friendly and happy to help out. Work is done timely and correctly the first time.

Submitted 06/20/18

By Sue Casey

5
I have been going to this location for ruffly 20 years with no issues they might cost a little more then the back yard mechanic but you get what you pay for and when i am driving 65 on the highway I want to know its done right .

Submitted 06/18/18

By Isazisa50 Luther

5
Great service! They always treat me and my family with respect.Very knowledgeable and don't ever do unnecessary work. I won't go anywhere else for all my service work.

Submitted 06/17/18

By John Bintz

5
quick and easy service. Very accommodating

Submitted 06/15/18

By Matt Cring

5
I have been with this Monro for several years now , the service and techs are very polite.

Submitted 06/14/18

By Nevada Zimmer

5
Excellent crew great work

Submitted 06/14/18

By Joe Crisino

5
ALWAYS GREAT SERVICE AND ADVICE

Submitted 06/13/18

By MICHAEL WELLER

5
Benn going there for 20 years...….best Monro in the nation!

Submitted 06/12/18

By Bob Otty

5
Very good experience

Submitted 06/11/18

By Russell Hunt

5
None

Submitted 06/11/18

By Alfred fix

5
Love these guys. Before I retired I worked the night shift and if I had a car issue, they would investigate first thing so they could call me with estimates early SO I COULD GO TO SLEEP! What other bunch of mechanics will do that for you?

Submitted 06/11/18

By waytoomanycolors

4
Professional service

Submitted 06/10/18

By frank compolo

5
Very good service

Submitted 06/10/18

By Frank Compolo

5
very courteous and knowledgeable staff

Submitted 06/08/18

By Stephanie Wood

5
Staff is very friendly and gets the job done good and fast

Submitted 06/08/18

By Darien Gavalo

5
Came in for an oil change with no appointment. They got right me in and quickly got my car done. Great service! Will definitely come again

Submitted 06/07/18

By Chris Doolen

5
Freindly Staff, Honest quotes, soild work. Would reccomend them to anyone!

Submitted 06/07/18

By Andrew Dusseault

5
We have been customers of Monro in Herkimer for over 20 years. The Monro team is always cordial and polite. They listen to our concerns and vehicle problems that we are concerned with. Never putting us off or making you feel stupid. Continue with the great job you all are doing.

Submitted 06/06/18

By June Poirier

5
Bill & staff are always friendly, work was always completed in timely manner.

Submitted 06/06/18

By Pam Chmielewski

5
Bill at front desk was very courteous, professional and extremely knowlegable

Submitted 06/06/18

By joseph oliver

5
Great place - prices are reasonable - staff are great - Bill is awesome, always there to help - wouldn't bring cars anywhere else

Submitted 06/05/18

By Dennis P

5
I've been taking my car/s to Monro Muffler Herkimer NY for close to 20 years. They are knwoledgable and flexible, willing to work around my family's busy schedule to get car repaired and back on the road.

Submitted 06/04/18

By Russell Herringshaw JR

5
Have been using this location for all my vehicles for 10 + years.

Submitted 06/02/18

By Edward Ashton

5
Bill is the BEST. Always smiling,friendly and he knows his job!! We take all our 3 cars there and never have to wait when we have an appt. Wouldn't go anywhere else. Keep up the GREAT work Bill and all the Staff!!

Submitted 05/31/18

By Michelle Peruzzi

5
THIS IS THE PLACE! I've been going to this Monro in Herkimer for all my cars for DECADES. They have NEVER tried to sell me something I don't need. At times they even tell me I have a few months or oil changes before I need to think about replacing something. Years ago I thought I needed a new muffler and after they looked at it they said it's still good but a clamp (or something) was broken, so they put a new clamp? on and didn't even charge me. You know how you cringe everytime you need a dreaded state inspection hoping some repair shop doesn't try to use it as an opportunity to sell you parts you don't really need but you have no idea so you just go along with it and spend the whole time you are waiting for it to be done swearing inside your head? NOT HERE!!! Obviously if your car is falling apart they won't pass you and they will ask if you want to do the repair, so don't be mad if that happens. But this place is awesome and I will always use Monro in Herkimer for state inspections and still go there exclusively with any issues with my cars. They understand that in a small town honesty and integrity makes you and lack thereof breaks you. These guys are great!....Read More

Submitted 05/31/18

By Marcus Boehm

5
Bill and the staff are always on top of their game. I have all 3 of my vehicles serviced there. Never encountered any problems!

Submitted 05/31/18

By Alvaro Peruzzi

4
Quality repair a bit pricey but under dealership price. Bill is good remembered my name, calls when car is ready and never says no to fitting you I.

Submitted 05/28/18

By Frank Patrick

5
The staff at Monro is always helpful and courteous. They continue to go the extra mile to keep me informed on all repairs and regular vehicle maintenance. This is very helpful to a three car family such as mine. I would recommend their service to all of me friends.

Submitted 05/27/18

By Jeff Peyton

5
Bill and Earl are the best ~ they are knowledgeable and honest. This is an efficiently run store and I appreciate their efforts whenever I need advice or repairs!

Submitted 05/24/18

By Victoria Angell

3
None

Submitted 05/23/18

By Roy Van Slyke

5
The service manager Bill is an awesome representative for your company !

Submitted 05/19/18

By Kurt Rhymestine

5
I have a small leak in my tire rims, and many, many times I have pulled in and asked Bill & his staff if they can put air in that tirem, they always check the tire pressure on all 4 tires without me even asking. Bill & his staff go above and beyond for the customer. I thought I had a nail in my tire, they took the vehicle in, tested all the tires, and found only rocks inside the treads...No Nails....I can't say enough about the staff, honest and professional.....Read More

Submitted 05/18/18

By Denise Bascom

5
I have used this shop for all of my vehicle maintenance for nearly 20 years. The store staff are courteous and knowledgeable. I have recommended Monro to several others over these last years and each one has been highly satisfied with their experience. Kudos to the Herkimer Monro team for a job well done. BLR

Submitted 05/18/18

By Bernard Radigan

5
I will continue to have service completed at this location

Submitted 05/16/18

By Ronald Sadlon

5
Writing this for the hubby who doesn't t do face book. Went this morning for an oil change and tire rotation. C Mayne was the technician. John was very happy with the service he received. Guy knew his stuff, and wasn t pushy. A great plus, to many auto centers. He ll be back next month for inspection.

Submitted 05/16/18

By Pam Humphrey

4
Quick service and they don't keep your vehicle for days.

Submitted 05/15/18

By Patrice Gleim

5
Knowledgeable mechanics who can explain in layman’s terms. No gobbledygook here! They will work with your time limitations to get your vehicle seen to. All around good people that I trust.

Submitted 05/15/18

By Shane Mc Manus

5
Lots of coupons to save money on services

Submitted 05/15/18

By Anthony Salvati

5
Best place to get some work done on your car. Got me in and out in no time and the staff is second to none. Definetly where I'm going for any future vehicle needs.

Submitted 05/12/18

By James Fox

5
Went in for an oil change today. Even though they were busy was able to get in and out in a suffient timeframe. Bill always takes care of us on all our visits. Highly recommend the Herkimer location. Thanks Guys!!!!

Submitted 05/11/18

By Steven Natale Femia

5
Fast service and very welcoming love doing business with them.

Submitted 05/11/18

By Anvenette Hill

5
See above

Submitted 05/10/18

By Dave Buckley

5
They are always so friendly and nice-the assistant manager is great!

Submitted 05/08/18

By Stephanie Lawrence

5
Nice place to go, friendly staff and comfortable waiting area

Submitted 05/08/18

By Susan Larsen

5
The guys are always great here! Quick service, thorough work, and always recommend what I need to ensure my safety in my car while making sure I can stay on budget.

Submitted 04/16/18

By Felicia Esterly

5
Very friendly and knowledgeable staff at desk and in shop. Monroe has serviced five of our cars and provided excellent work. Some was routine such as oil change, another was quite complex. Ford Dealer said removing the plugs of the Ford F150 5.4L with 125,000 miles on plugs would certainly lead to broken plugs and the removal of the head. Monroe got them out. Good work all the way around.

Submitted 04/16/18

By Larry Schnell

5
We have been going there for years now. Bill is a great manager and we have had nothing but positive experiences with them. I would recommend them to anyone. Prices are very reasonable and they have always been upfront and honest with us. They don't try and upsell or recommend services that are not needed. I am very happy with their service.

Submitted 04/06/18

By david Phair

5
Bill, Mike and entire staff at Monroe are friendly, honest and knowledgeable. Staff worked hard to get me in and out quickly. I would recommend Herkimer Monroe to family and friends.

Submitted 04/06/18

By Candy Salvati

5
The assistant manager at Monroe’s is a real stand up guy. He treated not only me but my entire family with excellent customer service. Mike got my car in and out when I needed it the most, good prices with great service. I will continue being a loyal customer for sure.

Submitted 04/05/18

By Tyler Hand