Southington, CT
Southington, CT
(Change Location)
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445 Queen Street
Southington, CT 06489
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

445 Queen Street, Southington, CT

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Maintenance
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$169.99
Clean Air And Fuel System Package
BETTER ENGINE PERFORMANCE AND IMPROVED FUEL ECONOMY
Auto Maintenance
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$139.99
Fall/Winter Package
SAFER DRIVING AND BETTER VISIBILITY IN INCLEMENT WEATHER
Auto Maintenance
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$19.99*
Conventional Oil
INCLUDES COURTESY INSPECTION AND ROTATION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Southington, CT provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Southington

Monro Auto Service and Tire Centers is your source in Southington, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 162 customers

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5
I had an excellent experience there a couple of weeks ago getting my oil changed. They were quick efficient, friendly, and very helpful. Not to mention it was a really good deal too. Highly recommended!

Submitted 09/13/19

By Kayla Jean

5
Have been coming here for years and will continue to do so. They go out of their way to do an excellent job and and does their best to allow for any time constraints that customers may put on them.

Submitted 09/07/19

By Daniel Reynolds

5
Mark and Tim are great guys. Always fair and willing to go the extra mile for the customer. Highly recommend going here for all of your auto service needs!!

Submitted 09/04/19

By Joseph Antoniani

5
Mark and Tim are great guys. Always fair and willing to go the extra mile for the customer. Highly recommend going here for all of your auto service needs!!

Submitted 09/03/19

By Joseph Antoniani

5
A plus

Submitted 09/03/19

By URSULA

5
They always do a great job. They’re honest and help to get a competitive price. I appreciate that when I go in I don’t get a list of unnecessary repairs based on my mileage.

Submitted 09/02/19

By Heather Grover

5
I am currently with my family at this wonderful shop. Mark saved us as we were driving from New York to Hartford. My brakes were making a horrible noise and I was afraid no shop would take us so close to closing on a Friday of a holiday weekend. I called Monro Tire in Southington from a rest stop and Mark answered the phone. When I told him my problem, he said, bring the car over. He not only fixed my problem, but also fixed other issues that my home mechanic didn't catch. I stopped going to my local Monro due to lack of faith. Mark has renewed my faith in Monro and made me consider visiting one again. He was awesome!....Read More

Submitted 08/30/19

By Louanne Guisuraga

5
Great place!! Mark hooked me up! Made a last minute appointment, they took me right in and I was out of there in an hour! Great staff! Helpful! Will always go back!

Submitted 08/29/19

By Renee Watterworth

5
Mark was very helpful & friendly.

Submitted 08/21/19

By DAN

5
Blew a tire on highway Thursday night. Called at 6:45 pm to see if they could get me in Friday morning. Not only did they answer so late in the evening but they called back when they said they would Thursday night as Mark wanted to be sure he had a tire in stock just in case they couldn't save mine. Had me come in at 8:30 Friday morning, had a bay open and waiting for me when I arrived so all I did was drive in and they started working immediately. I was in and out of the shop in under 2 hours. This is the kind of service Monro in Southington provides every time I go there. They more than meet my expectations - they exceed them every time. I bring my car there for all my service needs and recommend them every chance I get to family members, friends and clients. These guys really are simply awesome!....Read More

Submitted 08/19/19

By Tony DiFusco

5
Worked truly with me and making sure all the little things were able to get done

Submitted 08/19/19

By haley hicks

5
Thank you!

Submitted 08/19/19

By ASHLEY

5
Great service thanks to Mark.

Submitted 08/13/19

By Shakhnoza Najmiddinova

5
Mark, Tim and gang did a awesome job on fixing our brakes . They gave us a great price and worked with us. They work very very hard and we would highly recommend this company. These guys are top notch. We are extremely pleased with the customer service we received.

Submitted 08/09/19

By Lynn Fallon

5
Wonderful services and great deals. Mark is phenomenal as always. He didnt take advantage of my naive knowledge of cars, or my wallet ! As a woman, you CAN trust them!!! Tim is wonderful and superb at the work he performs as well! I trust these two immensely. My mouth dropped at HOW much they saved me! They aren't here to scam your wallet . The job they did on my car, one would think would have been more expensive. You get far more than what you for. Tim and Mark have phenomenal customer service skills. They even waited for me to come back from work! So happy and pleased. Would never go anywhere Tim and Mark aren't at....Read More

Submitted 08/09/19

By BRIEANNA C

4
no comment

Submitted 08/05/19

By JOE

5
I've been going to Monro for years. Mark and his staff always go above and beyond to make sure my car is not only appropriately maintained, but also at reasonable pricing.

Submitted 08/03/19

By Joshua Thomas

5
My wife and I have had two very bad experiences this past year with car reparations businesses. This is our second time with Monro, I would highly recommend them for their honesty and integrity.

Submitted 07/30/19

By Francis J Dutko

5
Mark is amazing he is always so accommodating and goes the extra mile for me!

Submitted 07/29/19

By Jennifer Lynne Linden

4
Mike was great, knowledgable and friendly

Submitted 07/22/19

By KURT

5
Big shoutout to Mark and his staff at Monro Muffler on Queen Street in Southington. They did a great job servicing my company van for Goldroc Diner. I will now be using them for all of my automotive needs, personal and business.

Submitted 07/18/19

By Norine DeRocco

5
Mark was so helpful and nice. We had a loose heat shield and it was fixed within minutes. He explained the issue and was more than happy to help. It was by far the best experience we’ve had at an auto shop!

Submitted 07/14/19

By Christine Pitino

5
Great service!

Submitted 07/14/19

By Dylan Morrill

5
Always a great experience every time I’m there. All the guys are Very professional and friendly

Submitted 07/13/19

By Michele Z

5
Good service by Mark.

Submitted 07/10/19

By MITHIE

5
If I could rate 6 stars I would! I woke up to go to work and my car battery was dead, I got a jump and drove it down to monro and in less than 30 minutes Timmy replaced it and secured the new one back in and I was set to go. They always help me when I need it.

Submitted 07/10/19

By Tyler Welch

5
your team is always frienldy and polite from start to finsh and the work is done is a timelly matter that is why I aways return.

Submitted 07/08/19

By DAVE

5
Brought my car in for an oil change and to find out what the loud noise was that my car was making. They diagnosed and fixed the problem quickly and inexpensively. No push to buy unneeded filters or other things like other places always seem to do. I highly recommend Southington Monro

Submitted 07/07/19

By Sabine Schenk

5
Always great service.

Submitted 07/06/19

By Rob Y

5
Very reasonable oil change for under $25. Employees have always been honest in telling me what problems my car has, even if they can't fix it. Straight forward to the point where I don't need to haggle on the price.

Submitted 07/02/19

By Banisher808

5
Really cool dude in the front office

Submitted 06/27/19

By Lynn morse

5
Monro in Southington Ct is presently managed by a gentleman named Mark, Mark has work on my car now for the last few years and I am always very happy with the results . Keep it up Mark ??

Submitted 06/21/19

By Fred Arduini

4
Good profession service

Submitted 06/17/19

By FRED

5
only place I trust with my car

Submitted 06/03/19

By Naomi Walker

5
I walked in with literally no oil! & Mark took me in immediately despite being overloaded with work. They made me feel at ease again. Very friendly and up front, this will definitely be my new place for oil changes. I highly recommend them.

Submitted 06/01/19

By Vilma saldana

4
Yes it was

Submitted 05/27/19

By PAUL

5
My wife brought her car in to be serviced two weeks ago. We were quoted a price and time at which we agreed upon. A few days later after the car was apart, Monroe found out they had been sent the wrong parts. They would not fit. We discovered that on our year alone, it needed an upgraded part. The supply house had overlooked that information when ordering the parts and sending the incorrect parts to Monroe. They then told Monroe it was their fault not the supplier on a part for 2008 vehicle. Mark went above the ordinary in getting my wife's car back to her after being without it for two weeks. With all the hiccups , mistakes beyond the Monroe stores control, I told Mark I will continue to be a loyal customer and tell everyone I know how good job they did.and treated us as valued customers. Instead of feeling like we were being taking advantage of. The feeling of helplessness and being on the wrong side of the barrel. Mark kept his word and I thank you , Sincerely Francis Dutko....Read More

Submitted 05/22/19

By Francis Dutko

5
Mark and Tim are great their service is really good

Submitted 05/13/19

By William Gwinnell

5
The technicians are so helpful and trustworthy! My son’s car broke down on the side of the road and they talked him through checking to see if it was serious, and then fixed it before he left for work in the morning!

Submitted 05/09/19

By Kris Albrecht

5
Mark was great as we worked through the issues with replacing the exhaust on my 2006 Toyota Corolla. It was not an easy fix as the design had changed and extra work was needed to connect the new exhaust line to the existing muffler. Mark and his technicians did a great job and everything worked out well in the end.

Submitted 05/06/19

By KARL

4
Overall satisfied with timliness and value of the services I received. Was nice to find an affordable place to get an oil change on a Sunday!.

Submitted 04/26/19

By HANNA

5
Great Service and price

Submitted 04/23/19

By ROBERT

5
Mark in the Southington office is always very pleasant and informative. He really puts the customer first.

Submitted 04/15/19

By JENNIFER

5
Quick professional service.

Submitted 04/12/19

By Maureen Sylvester

5
Everyone at this location is fantastic! I won’t bring any of my cars anywhere else

Submitted 03/25/19

By JOE

5
Fast efficient and great warm waiting experience

Submitted 03/19/19

By Rashaan Poole

5
Fast efficient and efficient and friendly

Submitted 03/19/19

By Rashaan Poole

5
Fast efficient and great warm waiting experience

Submitted 03/19/19

By Rashaan Poole

5
You have great people working there.

Submitted 03/18/19

By YOLANDA

4
n/a

Submitted 03/18/19

By JAY

5
Went to the Southington Monro for an oil change, what great service, mark is a very nice guy and is always willing to help .

Submitted 03/18/19

By Tony Trudel

5
Love this Southington location

Submitted 03/14/19

By KRISTINA

5
Great service

Submitted 03/11/19

By WALTER

5
From the moment I walked into Month, to when I left, it was a great all around experience. They were even understanding about my two year old son being so rambunctious! And, before I left, they put coolant in, and even reminded me that I had left my coffee on the top of my car. I will be a customer as long as I have a vehicle.

Submitted 03/11/19

By REBECCA

5
From the moment I walked into Month, to when I left, it was a great all around experience. They were even understanding about my two year old son being so rambunctious! And, before I left, they put coolant in, and even reminded me that I had left my coffee on the top of my car. I will be a customer as long as I have a vehicle.

Submitted 03/11/19

By Rebecca Koerber

5
Always friendly and do a great job. Highly recommend.

Submitted 03/09/19

By Michael Barniak

5
I’m super grateful to the guys over here tonight! Tim and Julio stayed open an extra hour to finish a last minute job. They even drove to another store to pick up a part for me. Had to give them a review for all their hard work. Thanks again guys!

Submitted 03/07/19

By Attic Valley

5
Mark at Monro was fantastic!! Great customer service and knows his job! I went for my first oil change there and will never go anywhere else for any of my car needs. He truly cares about his customers and his work and attitude display it.

Submitted 03/05/19

By Teresa Kaminski

5
Good customer service

Submitted 03/04/19

By DORE

3
None

Submitted 03/01/19

By CANDY

5
Very friendly place. Good service. Highly recommend

Submitted 03/01/19

By joe marchetti

5
Always have a great experience at this Monroe location. Mark is super friendly and provides excellent customer service and Tim makes sure my car is always in good condition! I don't got anywhere else. Came in tonight 25 minutes before close for a problem and got in immediately. Thanks guys!!

Submitted 02/27/19

By Samantha Pesapane

3
Work was performed in estimated time; discounts were applied where appropriate. Very pleased.

Submitted 02/23/19

By RICHARD

5
Tim did a great job fixing a flat tire on my wife's Honda. The screw that was in the tire was in a spot that found not be repaired. Glad that I had the road hazard guaranty. Got a new tire and did not cost very much. Could not be happier.

Submitted 02/21/19

By John Ward

5
Loved this location, recently switched from Bristol location and am extremely satisfied with the switch

Submitted 02/12/19

By STACIA

5
Only place i will have work done on car, prices are best in CT and the staff is amazing and give off a good vibe. Its good to go to a car place and know your not getting ripped off and taking advantage of. Mark the manager is funny and very outgoing! CJS

Submitted 02/12/19

By Fatz

5
The manager Mark Luth is a valuable asset to the company. He's a very knowledgable, hard working manager thats not afraid to get dirty while providing great customer service. I will definitely recommend this place to anyone looking for any automotive repairs.

Submitted 02/12/19

By Born Free

5
Mark was great

Submitted 02/11/19

By MARK

5
X

Submitted 02/10/19

By COACH

5
Mark & Tim have been great to me and my 2014 Subaru for the past few years. Fantastic customer service, but more importantly they are fair and honest. I recommend coming here for all of your car’s needs.

Submitted 02/09/19

By Daniel Baker

5
Such great service!! Not pushy at all!!

Submitted 02/06/19

By Shelby Schroeder

5
I have been there several times and Mark is always great with me and everyone else.

Submitted 02/05/19

By JASON

5
The best customer service ever, definitely coming back, very good experience with Monro Muffler staff

Submitted 02/05/19

By idas lyly

3
Your Monroe team down in southington Connecticut we're very professional and courteous and very knowledgeable about my vehicle I would return again for my oil change and also recommend friends about my quick service and honest opinions about my vehicle the manager on duty that day was very polite and knowledgeable and I would tell him that he is treating his customers very professionally

Submitted 02/01/19

By DAVE

5
I've been going to Tim for years. I had tires put on this time and as always he has done a great job. I being going back for my brakes in a couple weeks.

Submitted 02/01/19

By Yolanda Cameron

5
I came in thinking my transmission was leaking, I told them that when I came in. It ended up being a sinple oil leak and they only charged me 8 dollars for the extra oil. It's rare to find an honest auto shop, highly recommended.

Submitted 01/29/19

By Thomas Chewsutren

5
Service is fantastic, they do a good job. Prices are reasonable, I come back for all my vehicle service needs.

Submitted 01/29/19

By Ryan Britton

5
??

Submitted 01/28/19

By JOE

5
Today was my first experience with Monro and the first time in a long time that anyone other than my brother has worked on my car. What a great experience. Mark explained everything to me and I was able to watch the whole time. The mechanic showed me parts that might need replacing instead of just telling me about it. Rotated my tires and checked a bunch of things with the oil change and the price was half what I expected. Will definitely be back.....Read More

Submitted 01/26/19

By Debbie Isaacs

3
ONE HOUR ON THE LIFT SEEMS A BIT LONG

Submitted 01/26/19

By GEORGE

5
Professional and friendly staff

Submitted 01/26/19

By PATRICK

5
What a great team to help me out . Ive been working late for three weeks and have not been able to get my oil changed in my new truck drove into monro muffler on queen street in Southington CT and your team was there to help me five minutes before closing they took care of this new customer who’s coming back after this great service provided by the guys at monro muffler. Thanks guys for bailing me out and staying for me you’ve got yourself a customer and a new friend thanks so much....Read More

Submitted 01/24/19

By don corrigan

5
Mark was very helpful and got me the best deal on all quotes for my car. My go to place for auto repairs!

Submitted 01/24/19

By Clayton Hutcherson

5
I had the absolute pleasure of having my vehicle serviced by Mark at Monro yesterday. This guy is a class act - the whole operation is. I went in for an oil change and he was kind enough to show me about some items that I may be dealing with down the road. Never pushy, just very knowledgeable and informative. Showed me that Valvoline had stripped my bed pan bolt. I actually watched as he was able to remove the stripped threads from the pan. (Yes, he did it in front of me so there was no question who had done the damage.) He packed up the old filter, threads and bolt so I could show valvoline. Told me to have them call him if they gave me a hard time. Just above and beyond. I'm super impressed with this establishment and will be coming here regularly from now on. Its unfortunate that it has taken me 19 years to find a trustworthy mechanic but I'm glad I did. Check this guy out, you won't be sorry. Thanks Mark and thanks to your crew!....Read More

Submitted 01/17/19

By J Ezzo

5
Great service as always.

Submitted 01/14/19

By Terri Smolley

5
I’ve been coming to Monro for years for oil changes and they’ve always been super accommodating and quick! They’ll take my car early or let me leave it there during the day so I’m not sitting around waiting!

Submitted 01/12/19

By Alexa Wrinn

5
I’ve been going to Monro for years, and Mark and Tim always make sure that I’m never without my car for long. They’re quick, skilled, and put great emphasis on customer relationships.

Submitted 01/11/19

By Matthew Russo

5
I have been happily bringing my car to Monro in Southington because I feel that l get the best prices and always have quality work done on my car.

Submitted 01/08/19

By Debra Lieberman

5
Since bringing my car to Monro, I feel like I can finally trust my mechanics! Mark and Tim are very easy to talk to and they explain what needs to be done to my car, so I can actually understand it. The work is professional, and done right!

Submitted 01/08/19

By Debra Lieberman

5
Will be back

Submitted 01/04/19

By ROBERT

5
I really miss the total service with the tire rotation & fluid top off , please consider returning this option even if a slight cost increase is needed to do so. Thanks

Submitted 01/03/19

By MARY

3
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Submitted 01/01/19

By STEVE

5
Happy with the service, reasonably priced, and were able to accommodate my schedule. Thank you!

Submitted 12/31/18

By ERIN

5
Great manager

Submitted 12/26/18

By ESAD

5
Mark and the staff at the Monroe Muffler shop in Southington are awesome.. Tim is a first rate mechanic who does excellent work. I have been dealing with Mark for over a decade. I have been following him around the area as he moves to other Monroe locations. Extremely honest and professional. He is an excellent guy and extremely trust worthy. This is exactly what you want when you are having car issues. He always goes above and beyond and he is extremely hard working. Great guy, great team and someone I recommend to friends and family..! Well done Mark, Tim and team...!....Read More

Submitted 12/23/18

By Joe Como

5
I've been coming to Mark for over 10 years. Whatever location he goes to, we follow him. He's an honest business man who knows what he's doing. I've tried other places and have learned my lesson. Thankfully, he's not far from my hometown but it doesn't matter. I trust Mark at Monro Southington.

Submitted 12/20/18

By m sc

5
Mark the manager is outstanding. Very professional and courteous and helpful every time.

Submitted 12/17/18

By JOHN

5
We were so grateful to the crew at Monro Auto service for doing such a great job replacing our alternator and getting the job done in such a timely manner. They were super busy and helped us in an emergency, thank you so much!!! We so appreciate how efficient and service oriented they were, we highly recommend them!!

Submitted 12/10/18

By Jean Hoffman

5
No

Submitted 12/03/18

By GIOVANNA

5
Because of Mark's expertise and guidance on a problem I was having with my tires which were the originals on my new car and had only 12,500 miles on them. I was able to secure 4 new tires from the dealer which prior to talking to Mark had refused to do because they said they weren't covered under the warantee. He steered me right and right and saved me a ton of money. I had just brought my other car there for service and I mentioned my problem to him and he quickly volunteered to help me....Read More

Submitted 11/24/18

By Joe LaPorte

5
Perfect

Submitted 11/21/18

By DAVE

5
Service manager was great.

Submitted 11/21/18

By JIM

5
Awesome

Submitted 11/19/18

By SUJEY

5
Mark is the best! Did a great job finding me the best deal and making sure I got my car back as quick as possible.

Submitted 11/18/18

By Matthew Walker

5
The Southington Monroe is always so friendly and goes above and beyond for customer service.

Submitted 11/16/18

By JENNIFER

5
Mark in southington is always so nice and helpful!

Submitted 11/15/18

By KATELYN

5
Tim Donovan is the best!

Submitted 11/06/18

By ADRIANO

5
I am very happy with the service and prices. That is why I keep returning.

Submitted 11/05/18

By JAMES

5
Tim and Mark were great! They were thorough and went above and beyond to make sure my problem was fixed. Thanks so much!!

Submitted 11/04/18

By Kimberly Urciullo

4
Very helpful staff.

Submitted 11/01/18

By Michael Hughes

5
I always recommend Monroe to colleagues and friends. The Southington Monroe is amazing. The staff are excellent.

Submitted 10/29/18

By KAREN

5
Great price

Submitted 10/26/18

By FRANCIS

5
Mark and the team at Monro are fabulous! Been here multiple times, and they've always been helpful and honest. So far, we've had our van tires put on (we ordered through Tirerack), the suspension checked on the van, and an oil change on my Subaru. Great service here!

Submitted 10/22/18

By Jim Murdy

5
Great service!!

Submitted 10/20/18

By Michelle Burns

5
Had a brake job. There was a minor issue of the wrong rotor they ordered. They reordered and it was promptly delivered. The work was professional and the manager gave a nice discount for my additonal time. I was very pleased.

Submitted 10/16/18

By glenn klocko

5
Grest folks here!!

Submitted 10/14/18

By Jim Murdy

5
good

Submitted 10/09/18

By ROBERT

5
I have to thank the staff, especially Mark, at Monro Muffler for their prompt help with my car battery situation. I was on my way to work when my car just died on Queen Street. I was able to pull into a parking lot & called my mechanic & he jumped the battery. Thinking everything was fine I headed down Queen Street to pick up 84 to head into work. I barley made it to Monro & coasted into their parking lot. I explained I was trying to get to work & after learning my car battery was already jumped & only made it 1/2 mile Mark suggested testing the battery. As busy as they were, he found the time to check the battery, confirmed it was bad, and suggested getting a new one. I didn't expect the cost of a battery in my budget & made a few calls, however I must say, thankfully Monro's price was the best. Thank you Mark & the Monro staff for helping me as quickly as possible & allowing me to get to work with my new battery. Even with the current customers you took the time to help me out & I truly appreciate how professional & kind Mark & his staff were. I recommend Monro to anyone who needs car service & will be treated with professional advice as well as understanding an individual’s budget limit.....Read More

Submitted 09/27/18

By E DelSanto

5
Highly Satisfied. A+++ Thank you so much for helping me quickly get back on the road again. Your help for me this past Friday was exceptional. Thank you so much. Highly recommend!

Submitted 09/24/18

By Janice Gannon

5
One of the best franchise muffler shops. Was there a few days ago. Great work and helped saved me money. Definitely going back there and recommending this location to people.

Submitted 09/24/18

By mike j

5
The experience was very pleasant and the owner of the establishment gave me a deal since it was my first time visiting. He told me a lot about how to manage mileage for oil and what blends and synthetics help my car. Very pleased customer. 🙂

Submitted 09/18/18

By Blake Jehnings

5
My new regular mechanic!

Submitted 09/13/18

By MICHAEL

5
Na

Submitted 09/11/18

By ROBERT

5
Manager was busy but did all the above.

Submitted 09/05/18

By MIKE

5
Came in on Labor Day and not only were they open, but they got me right in! Was not pressured to get anything extra. Just explained what I needed and had me choose. I will be back

Submitted 09/03/18

By Shannon Mahoney

5
Great service & friendly people.

Submitted 09/02/18

By A Google User

4
This place is amazing they were able to work with me and help me out very quickly and effectively I would recommend this Monro to anyone. The staff was amazing and they were also very friendly and knowledgeable.

Submitted 08/29/18

By Zuheid Santiago

5
They were very curtious and pleasant .

Submitted 08/18/18

By Mary Rubelmann

5
Taken in at the time of the appointment. Really great service. Found issues in vehicle and let me know so I could look into it. Would reccomend to others.

Submitted 08/18/18

By Billy Blaise III

5
Great customer service. Let's you know if something wrong with car. Would recommend going there.

Submitted 08/18/18

By William Blaise

5
Mark (the manager) is patient, thorough, and let’s me understand and see what needs to be done with our cars. We have been very happy with service there for a few years now.

Submitted 08/08/18

By Lorraine

5
LOVE THE WORK THEY DO

Submitted 07/29/18

By MANUEL

5
Mark and the crew at Monro Muffler are truly first class. We trust them with all of our cars, classic on up to the newest. They are honest, thourough and go out of their way to make sure our cars are fully taken care of. They communicate any expected (and unexpected issues) and always are upfront about them. As automobile enthusiasts Its a breath of fresh air to have found a well trusted shop for our cars we can repeatedly and consistently rely on for a job well done.....Read More

Submitted 07/24/18

By Brittany Baranoski

5
Mark is awesome. Knows how to take care of and keep customers. Thanks for the great service!

Submitted 07/22/18

By Steve Thomas

5
Wonderful customer service!

Submitted 07/18/18

By Sujey Morales

5
Most pleasant experience I've had with any mechanic or auto repair shop. Mark, their manager, went absolutely above and beyond to help me with my car. I called a few hours prior and dropped my car off that day for diagnostics, he somehow managed to get me in the following day to take care of the problems I had and stayed absolutely true to what he had quoted me even though it ended up being more of a pain in the neck than he had anticipated. I would STRONGLY recommend my friends, family and anybody else to go here. The entire shop went absolutely above and beyond for me and I'm very grateful for it.....Read More

Submitted 07/08/18

By Arthur Shail

5
I keep coming back to Monro because I know that manager Mark Luth and his staff will team me and my car well and not ever take advantage of me.

Submitted 07/07/18

By Rusty Haigh

5
Fast and efficient service. Mark always gives the best deals.

Submitted 06/26/18

By Sierra Laferriere

5
Southington Monro’s Manager Mark is a reason that I keep coming back to this place. I used their services for a while and noticed that the shop changed to a better place since Mark became a Manager. He helped me a few times already. Here is a recent example. When I had a flat tire about a week ago on Saturday and was told not to drive on highway on a spare tire, my first instinct was to call Mark. I called and asked to install a new tire ASAP. The shop was so busy that Mark could not schedule appointment even for next Monday or Tuesday but he came up with an idea for me to drop a rim just in case he finds time. He didn’t promise anything, yet found the time to install a new tire on a rim! I came next day on Sunday only for a quick swap of wheels. When I said to Mark how much I was impressed by his help and how different this place is from others, he casually mentioned that he had to work extra hours on Saturday night in order to help me and other customers. Thank you Mark!....Read More

Submitted 06/24/18

By Jane K

5
Mark and Pete do an awesome job! Fast & friendly! Every time I bring my car in for an oil change they get me out in no time! I never get hassled like other places who say I need more than what I’ve asked for! Great place to go!

Submitted 06/24/18

By Marissa Ann

5
I always trust Monro in Southington. Timmy & Mark are the best! Honest and friendly. I will definitely go back!

Submitted 06/17/18

By N D

5
Very courteous and proffesional

Submitted 06/12/18

By Ray Sporbert

5
Quality work at a good price. Very friendly! Had my brakes done there last year and all is well. Just got an oil change today - fast and efficient.

Submitted 06/12/18

By Jennifer Healy

5
Marc was wonderful very informative. He checked out my car told me everything that was wrong and helped us make a decision on whether or not it was worth fixing or junking. We will return if we have other car issues.

Submitted 06/10/18

By Janet Corder

5
Very honest and knowledgeable. Will bring my car back for more service.

Submitted 06/08/18

By Craig Wright

5
Mark, the manager, was very informative and friendly! I went for an oil change, but found out I needed new brakes and there was a few other things wrong with it. He told me exactly what was wrong with my car, even had me go out to the bay to look at what he was talking about. I felt very comfortable. I would definitely go back again, thanks for your great service!!

Submitted 06/05/18

By Makenna Daly

5
Go see Mark!

Submitted 06/01/18

By Dana Dodge

5
Very helpful and friendly staff! Thank you!

Submitted 06/01/18

By Katelyn Blumetti

5
The best..great service

Submitted 06/01/18

By FRANCIS TERENZO

5
Love these guys! Never disappointed and always taken care of beyond expectations! Mark is the best! Key is communication!!!

Submitted 06/01/18

By Eminence Lash

5
Very good work done here. Most of all they are very honest about what can and cannot do, they will not. They will not take on a job they're not sure of. They will recomend other places. They want to be known as the best at what they do. Very comforting in this day and age

Submitted 05/30/18

By John Goodwin

3
Needed a new strut (dang potholes!), so I visited Monro on my way to elsewhere. No appointment. Mark took my vehicle that day, arranged for my ride home, and fixed on car on-time and for slightly less money that quoted. Very satisfied.

Submitted 05/27/18

By Joe O

5
After having an alignment and rotation completed at a tire shop I heard a noise in my tire. Tire shop said it was a caliper issue. I stopped at Monroe in Southington. They put my car on the lift and turned out to be a minor issue that was corrected in no time. The manager also completed a full front and back brake inspection. Great honest assessment, not pushy. When I need brakes I won't hesitate to have the job completed at Monroe in Southington! Thanks!....Read More

Submitted 05/18/18

By Paul Murray

5
Super quick service, got me in quickly, and Mark is really knowledgeable and a great guy to talk to while you're waiting! Not sure what this place used to be like, but I guess it's under new leadership and I had a great experience

Submitted 05/10/18

By Meredith Bacewicz

5
GREAT SERVICE ALWAYS!! And nice an clean inside !!

Submitted 05/08/18

By Nicole Luth

5
They were so kind to us! A friend and I went to get her oil changed an hour before they were closing. They willingly changed things around and were eager to help us out due to certain circumstances.

Submitted 04/24/18

By Princess x

5
Our car started making funny noises on a family trip and we happened to be nearby this Munro. Mark and the entire team took the time to squeeze us into a busy schedule and quickly diagnosed the problem. He gave us options for a fix, and was honest about the time and costs. Mark directed us to a rental company so we could continue our trip and worked with me to put together a plan to get our car towed home. He went above and beyond with the service, and made a tough day a little bit easier for us. Very professional and helpful!....Read More

Submitted 04/21/18

By Jordan Mueller

5
I had a problem that came from a previous Monro at a different location. Mark was extremely helpful, helped me through the warranty process, and his crew was able to find the root cause problem. He even discounted the work, and gave me a ride! Was very happy with this experience.

Submitted 04/18/18

By Aaron W

5
Great service, prices and customer service at this Monroe location in Southington, CT. The new manager Mark is excellent.

Submitted 04/12/18

By Heidi Otton

5
Very satisfied with the service. Mark in the front was very friendly and informative. I will definitely return.

Submitted 04/06/18

By Idare Ya

5
The shop was super busy but manager wanted to keep me happy, gave me a discount on my oil change. Thanks!

Submitted 04/04/18

By Nicole Sekol

5
These guys really helped me out! I had a busted exhaust and a limited budget, but they found a way to fix the problem without breaking the bank and I couldn't be happier with their work. Thank you Tim and Mark for all of your help!!

Submitted 04/03/18

By Crystal Chausse