Newington, CT
Newington, CT
(Change Location)
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3334 Berlin Turnpike
Newington, CT 06111
  • Monday-Friday
    7:30AM - 7:00PM
  • Saturday
    7:30AM - 6:00PM
  • Sunday
    9:00AM - 5:00PM

Monro Auto Service and Tire Centers

3334 Berlin Turnpike, Newington, CT

Free Wifi
Open Today Until 7:00PM
Hours of Operation

Mon

7:30am-7pm

Tue

7:30am-7pm

Wed

7:30am-7pm

Thu

7:30am-7pm

Fri

7:30am-7pm

Sat

7:30am-6pm

Sun

9am-5pm

Monro Auto Service and Tire Centers

Automotive Services
  • Tires
  • Oil changes
  • Brakes
  • Wheel alignments
  • Scheduled Maintenance
  • Shocks
  • Struts & Suspension
  • State Inspections
  • And more...

Current Promotions at this Location

Auto Repair
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$20 Off*
Wheel Alignment
ENSURES EVEN TREAD WEAR
Auto Repair
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$20 Off*
ANY BRAKE PACKAGE
INCLUDES LIFETIME BRAKE PAD WARRANTY
Auto Maintenance
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$15.99*
Conventional Oil
INCLUDES COURTESY INSPECTION

Search for the Perfect Tire

Auto Brands We Maintain and Service

Monro in Newington, CT provides scheduled maintenance on your vehicle for routine and preventative vehicle care. When you come in, we’ll pull up your car’s maintenance check list for your specific model and inspect the necessary components for your vehicles current mileage. Factory scheduled maintenance provides a good opportunity to make sure your car is performing correctly and help prevent costly future repairs. Plus Monro will save you up to 50% over the dealer!

  • Acura
  • Buick
  • Chevrolet
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hyundai
  • Jeep
  • Kia
  • Mazda
  • Nissan
  • Pontiac
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Chrysler

About Monro Auto Service and Tire Centers – Newington

Monro Auto Service and Tire Centers is your source in Newington, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.

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Reviewed by 98 customers

Write a Review
Sort by:
5
Great attention to detail and customer service. There was a good amount of turnover a couple years ago, but they seem to have gotten some stability and have been great with us

Submitted 08/20/19

By A M

5
Again, I will keep coming because Matt is a great dude.

Submitted 08/19/19

By TIFFANY

5
I have gone over to see Matt at Monro for my last two service issues that I had with my 2016 Subaru Forrester and the service he provided was second to none. It’s the reason why I have now stopped going to my dealer for service and bring my car to Matt for my scheduled oil changes. I highly recommend Matt at Monro. Very professional, knowledgeable and customer service oriented.

Submitted 08/17/19

By Paulo Tavares

4
NA

Submitted 08/14/19

By STEVEN

5
Great service

Submitted 08/11/19

By Jose Santiago

5
Matt was awesome! He found time to fix the issue with my car and had great customer service!

Submitted 08/09/19

By Kristy Rosado

5
...

Submitted 07/17/19

By KAMILA

5
Awesome some service. Matt was very helpful honest and patient with me very friendly most auto places try to upscale you to make you spend more money if you want honesty and great service Monroe is the absolutely the best I won't go anywhere else !!!!

Submitted 06/20/19

By Fiona LaBelle

4
no comment

Submitted 06/17/19

By VALERIE

5
Thank you Matt and the team for the great work you do everytime we bring one of our cars in. Your professionalism and quality of work are bar none. I would and do recommend this shop to anyone how asks.

Submitted 05/24/19

By Patrick McKinley

5
Friendly, & honest staff will keep returning For all my vehicle needs

Submitted 05/21/19

By JAMIE

5
Work well done

Submitted 05/16/19

By PRAKASH

5
Very informative and work was done in the time frame I was given .

Submitted 05/13/19

By Sandy Aquino

5
Will return due to team members' professionalism

Submitted 05/02/19

By MATT

5
Oil change

Submitted 05/01/19

By KIM

5
Great service

Submitted 04/29/19

By KIM

5
100% satisfied

Submitted 04/25/19

By ROBERTO

3
Not happy that tire rotation is not included with oil change anymore. $24 to rotate tires seem excessive when it used to be part of an oil change

Submitted 04/15/19

By DAVID

3
None

Submitted 04/11/19

By KYLE

4
None

Submitted 04/09/19

By andri x

5
Love how easy and convenient! The employees are already very friendly and never pushy

Submitted 04/08/19

By stephanie kilcoin

5
Always an easy experience. Ask for Mike.

Submitted 04/08/19

By Jim Des

5
None

Submitted 04/08/19

By ANDREA

5
Love how easy and convenient! The employees are already very friendly and never pushy

Submitted 04/08/19

By ANTHONY

5
A very pleasant experience.

Submitted 04/08/19

By GAVINO

5
Staff was friendly and knowledgeable.

Submitted 04/02/19

By JOAN

5
Do you still have free tire rotation with an oil change?

Submitted 04/01/19

By JAY

5
Good service and honest

Submitted 03/31/19

By Hyacinth Nightshade

5
I went to this Monro service center without an appointment. They welcomed me and heard my concerns about my car. One member of their team checked the car within 5 minutes. They diagnosed the problem and fixed my muffler in about 45 minutes. They were very straight forward with their communication and estimate to fix the car. Very satisfied with their service.

Submitted 03/07/19

By Murale Gopinathan

5
Great service always

Submitted 03/01/19

By HOPE

5
See above

Submitted 02/26/19

By LEKIETON

4
Had a strange noise under my car, asked the guys here to take a look, I left happy, check it out, nice!

Submitted 02/25/19

By James Davis

5
I normally take my Honda Odyessy to the dealership for service, but they charge an outrageous amount of money and getting my brakes done there would surly break the bank. I decided to look into Munro on the Berlin Turnpike in Newington. I read the reviews online and was encouraged by what I saw so I decided to make an appointment. When I walked into the store, a woman was finishing up her payment at the register. She seemed super pleased with the service she had received and thanked Matt several times for taking care of her car so quickly. I personally found Matt to be very courteous and professional. When you talk to him you get the sense that he takes pride in his work and appreciates your business. He inspected my car and, even though I had told him that I wanted to replace the front and back brakes, he actually told me that my front brakes could go without replacement for a while longer. I decided to replace them anyways, but I took note of his honesty. The price was reasonable and there were no surprises. I really could not have asked for a better experience.....Read More

Submitted 02/24/19

By G C

5
Great service and was very helpful. I went here just needing to have holes drilled for my license plate and they were happy to help.

Submitted 02/23/19

By Dre Marshall

5
Matt & his team at this Monro location helpful & courteous. Thank you!

Submitted 02/21/19

By Patricia Davis

5
Seems to be fine

Submitted 02/08/19

By HENRY

5
Good job

Submitted 01/30/19

By IRINA

5
STRONGLY RECOMMEND! BEST AND FASTEST AND MOST REASONABLY PRICED AND OPEN SCHEDULED AUTO REPAIR PLACE TO GO! VERY PROFESSIONAL AND COURTEOUS! Matt and his team are awesome at Monro. HONEST AND RELIABLE AND DO NOT QUIT ON THE JOB NO MATTER HOW DIFFICULT! I honestly do not write reviews much at all, maybe a few in my life but had to write this one. I saw some customers being rude to them but they handled it all gracefully and with kindness and full information. I had several things done on two different cars recently and they never seem to stop amazing me. I called just a day in advance and they were able to book me right away and took me at the time they said (unlike some other auto repair shops who make you wait hours). I had new tires for install and balance, alignment, steering and front tie rods done and I know my car was going to be challenging with especially the tie rods and steering since it was done incorrectly before by another person. Through the challenges Matt and his team were updating me along the way and at the end didn't charge me a dime of extra time or labor that it took to actually replace my messed up tie rods. My car at the end was driving super smooth and steady and steering was strong and stiff like it had been a long time before..mind you I have a BMW coupe so most other repair shops wouldn't even work on my car. Had brakes done on an older Mercedes by them before and same thing; were awesome, courteous, amazing price, and quick! The quote they gave me at the beginning was the price they sticked to even though they spent a lot longer on labor to get it all done. I was there on a Friday afternoon, and right up until after close they were determined to finish my car because they said they would. They were extremely busy that afternoon but did everything, with updates along the way to me and amazing price at the end. Matt was kindly talking to me about some of the challenges they were experiencing with my car and the service I needed and was apologetic about the time it was taking but didn't charge me a dime extra even if understandably he had to. They were SUPER DETERMINED to finish the job and do it very well! They would not give up or try to up-charge me for additional labor time. They gave me a complete run down of what had to done now, soon, and what didn't have to be done right away; things I could come back for. They were super honest with me and very frank and I appreciate that fully nowadays especially in the auto-repair industry. Their decency and excellent service will not be forgotten and I am definitely switching to them as my full time auto repair go to center. I don't know Matt or the team that well yet as I have only been a couple of times, but I am looking forward to getting to know them and of them getting to know my cars. I am so happy I finally found a good and reliable and honest place 10-15 minutes from home. STRONGLY RECOMMENDED! YOUR VEHICLES WILL BE IN GOOD AND HONEST HANDS! I've had my fair share of repairs with all my used cars, and have been through hell and back at auto repair centers all over CT, so I do know a thing or two about the industry. These guys are just AWESOME!....Read More

Submitted 01/30/19

By Muhammad Mannan

4
Thanks

Submitted 01/29/19

By TIM

5
Matt was a pleasure to deal with. Knowledgeable and professional. I'm very happy with brake job and tires. Even did a little extra work no charge just to make sure I was happy. Dropped me off and picked me up from work. Prices were competitive.

Submitted 01/28/19

By David Webber

3
I nornally always go to Monroe. I went today for an oil change and when i got the paper back for my inspection it said that the oil dipstick had been broken off and was stuck inside of my oil tube. I had just checked last night my oil. So my oil dipstick was broken off while the oil change was happening. Not happy at all that it is now stuck inside and I have to pay to fix something that was broken at this shop.....Read More

Submitted 01/18/19

By Tabitha Hardy

5
will continue to service at Monro!

Submitted 01/17/19

By ELISE

5
I went to Monro this afternoon to get an oil change on my car (it had been way too long.) My car requires synthetic oil and I was fully prepared to pay for the premium oil change service they offer. Unfortunately I didn’t catch his name, but the gentleman helping me was so helpful, and honest. He told me that for the mileage on my car, that package was a bit excessive and I’d be just fine with the regular synthetic oil change package. I really appreciated the honesty when most places would only care about upselling! My car was done in a timely manner, and they were very informative about how I need to make sure I bring in my car sooner, without talking down to me. I had a great experience and from now on this is where I will bring my car for maintenance!....Read More

Submitted 01/17/19

By Cassidy G

5
Excellent customer service.

Submitted 01/16/19

By LaKeya Mitchell

5
Very good service. Friendly people.

Submitted 01/16/19

By Geri Gonxhe

5
Matt is as personable, and kind as he is an experienced, and very professional mechanic and manager of this location. I truly appreciate the time he took to fix my truck right.

Submitted 01/11/19

By Dan Trew

3
None

Submitted 01/05/19

By BERNIE

5
N/a

Submitted 01/05/19

By JOSH

5
I had my rear brake shoes replaced and the rear rotors shaved. The Manager Matt was extremely accurate in his quote on the work order, friendly, and accommodating to my requests as a customer. I highly recommend Monro Auto Service and Tire Center of Newington!

Submitted 01/05/19

By Scipio Africanus

5
I have been coming to this location for years and never had a problem. Only place I trust with my car.

Submitted 01/02/19

By KEISHA

4
Will be back in the future

Submitted 01/02/19

By CATHLEEN

4
Great job!

Submitted 01/01/19

By CHRISTOPHER

5
Matt M. is always a pleasure and provides excellent service! Will be back again!

Submitted 12/31/18

By Anastasia Bilinskaya

5
ESPEDIALLY LIKED ON TIME SVC

Submitted 12/27/18

By WENDY

5
Great manager with skilled team. Professional and knowledgeable people who will figure out what is wrong with your car and fix it.

Submitted 12/27/18

By Miroslaw Kot

5
I visited this place for engine light on and they did free diagonsis where in other dealer was asking $100 and more. I changed my catalytic converter and so far my car is running good. Matthew is very helpful.

Submitted 12/23/18

By suman saurabh

5
Yes. The service is always done well.

Submitted 12/18/18

By DANE

3
The hood was was not fully closed, still latched but it was half open. My daughter was driving it from the Monro and I only noticed it when she came home that night. Simple attention to detail would have made a ton of difference and just making sure that all was in order would’ve made this survey perfect.

Submitted 12/14/18

By JOSEPH

5
Thank you Newongton Ct. Monro

Submitted 12/14/18

By JIM

5
none

Submitted 11/28/18

By NANCY

4
We were very please with our visit to Monro and the service provided by Matt.

Submitted 11/28/18

By BILL

5
Matt was very helpful. He was able to help me get back home to Rhode Island with my family during the Thanksgiving holiday. Great customer service!

Submitted 11/25/18

By William Kelly

5
none

Submitted 11/20/18

By SCOTT

5
Happy with service

Submitted 11/18/18

By RUDY

5
none

Submitted 10/29/18

By JOSH

5
Nice that cover all around car, they check and let customers know.

Submitted 10/25/18

By FRANK

5
I did not hVe an appointment, I needed my tires to be balanced. Upon checking out I asked about wiper blades, which he explained the difference between them and I purchased 2 blades & they installed them for me. Great service by friendly staff.

Submitted 10/23/18

By KIM

5
Matt turned one of the worst car experiences of my life (stolen catalytic converters) into a stress-free and pleasant experience. He was extremely kind, professional, and efficient. He gave me an estimate with pricing and timing and I was very impressed by both. I have never been so satisfied with how my car has been repaired and I will never go anywhere else.

Submitted 10/09/18

By Emma Rotondo

5
MATT you are the Best always take care of business... could not ask for any more than that...

Submitted 10/09/18

By Candy Michaud

5
I had the catalytic converter cut out of my car in the parking lot of my apartment complex. Matt had fixed my husband's car previously and provided excellent work, super reasonable prices, and exceptional customer service, so I took my car in. Matt immediately checked out my car and gave me a thorough and easy to understand explanation of what was done, how it needed to be fixed, and how much the repair would cost. The estimate was VERY reasonable, and it was done within a few hours. The craftsmanship is fantastic and I am so thankful to have had such a horrible event made easier by Matt and Monro. I recommend them to everyone - everything about my experience at Monro was amazing. They are clean, quick, reliable, and friendly.....Read More

Submitted 10/09/18

By Emma Rotondo

5
I had the catalytic converter cut out of my car in the parking lot of my apartment complex. Matt had fixed my husband's car previously and provided excellent work, super reasonable prices, and exceptional customer service, so I took my car in. Matt immediately checked out my car and gave me a thorough and easy to understand explanation of what was done, how it needed to be fixed, and how much the repair would cost. The estimate was VERY reasonable, and it was done within a few hours. The craftsmanship is fantastic and I am so thankful to have had such a horrible event made easier by Matt and Monro. I recommend them to everyone - everything about my experience at Monro was amazing. They are clean, quick, reliable, and friendly.....Read More

Submitted 10/09/18

By Emma Rotondo

5
I had the catalytic converter cut out of my car in the parking lot of my apartment complex. Matt had fixed my husband's car previously and provided excellent work, super reasonable prices, and exceptional customer service, so I took my car in. Matt immediately checked out my car and gave me a thorough and easy to understand explanation of what was done, how it needed to be fixed, and how much the repair would cost. The estimate was VERY reasonable, and it was done within a few hours. The craftsmanship is fantastic and I am so thankful to have had such a horrible event made easier by Matt and Monro. I recommend them to everyone - thank you guys so much!....Read More

Submitted 10/09/18

By Emma Claire

5
Wow! Matt is my mechanic for life. This is an amazing gentleman. He's an asset to Monro I think. He went out of his way just to help me with my car. He is very honest. He did everything he could do to get my car running.

Submitted 09/29/18

By Abraham Monger

5
MATT you are the Best always take care of business... could not ask for any more than that...

Submitted 09/23/18

By Candy Michaud

5
Brakes work great. Very satisfied.

Submitted 09/13/18

By MELINDA

4
If it wasn't for Matt I would have never went back to Monroe. The previous manager I felt was all about making money for the Company. Matt I feel is honest and doesn't try to sell you everything you don't really need. Mike The assistant manager is Great as well. And they have technicians that do good work.

Submitted 09/07/18

By Vasilios (Bill) Filintarakis

5
The manager did great.

Submitted 09/06/18

By AARON

5
Pleasant and knowledgeable staff. Need consistent management, I think I have seen 3 or 4 since I started coming to this location.

Submitted 09/04/18

By MARSHA

5
Just started using your services few months ago and very satisfied.

Submitted 09/04/18

By PRAKASH

5
Matt who manages newington monroe was very courteous and knowledgeable of my car and what it needed Mr Matt manager of operations in Newington was very professional and a pleasure to work with while my car was being serviced I wish i can rate him higher maybe 10 stars He is an assett to his employees and establishment at Monroes in Newington Great professional and a pleasure to work with

Submitted 07/28/18

By kenin crane

5
These guys are great! They treated my amazing ride with respect. Matt (the manager) is a really nice person and is honest about your car needs. Go here if you want fast and friendly service with free Wifi! They are across the street from great stores too, which is nice if you want to take a walk while your waiting.

Submitted 07/26/18

By 60 seconds news With James Tetrahedra

5
Your team was very accommodating, polite and fast.

Submitted 07/15/18

By Erika Minella

5
Great experience here.

Submitted 07/08/18

By Jim Gaffney

5
Great staff service. A little expensive but reasonable when compared to competitors.

Submitted 06/15/18

By Esterlyn C

5
Had to have my oil changed in 20 minutes during my lunch break, they professionally and efficiently got it done!! Thanks Matt and team at Monro in Newington!

Submitted 06/08/18

By shanen mays

5
I come to Monroe for my oil changes. And if other work is suggested and I can afford it I set another appointment to get that work done as well. Great service here and I trust my mechanic Mike Kosswig does a great job , very knowledgeable. Matt at the desk is very polite and nice to speak to. If you need brakes or tires I highly recommend setting an appointment there.

Submitted 06/07/18

By Dennis Kosswig

5
I was told by a couple friends to get my oil change at monro muffler/brake & services, well i was very PLEASE with matt He was very polite, professional and funny, oh right matt... Monro on Newington is the place to go!!!

Submitted 05/18/18

By Yvonne Feliciano

5
The new manager and technicians at this newington location made my experience there a pleasure.The knowledge and level of professionalism far exceeded anything that I could have hoped for.They gave me a great quality service at a reasonable price.I will defiantly be returning to this location for all my future service needs,weather it be for my oil changes, brakes,suspension, tires etc.. Thank you for all your great service.I'm looking forward to my next visit! Mr.P....Read More

Submitted 05/16/18

By Glenn Pelletier

5
Matt the manager was every nice and very helpful. He gave great customer and answered every question I would ask him.

Submitted 05/11/18

By Catherine Cotto

5
Matt n Mike at Monroe on the turnpike are awesome guys they really took care of me when I came in for service. I'm definitely coming back whenever I need service on my vehicles. I recommend monre to my family and friends all the time these guys are knowledgeable efficient with their work and don't over charge for service thanks guys

Submitted 05/08/18

By D Guilbert

5
I had a p pleasant experience

Submitted 04/26/18

By JOHN

5
Matt made my day with fast friendly service .... clean restrooms and office and a knowledgeable staff. Matt made my experience worthy of a 5 star review. He educated me about my vehicle and I truly feel comfortable about his recommendations and feel he has my best interest in mind when it comes to my car. Thanks Matt and team, you will defiantly see me again!

Submitted 04/26/18

By Heather Nelson

5
I had a p pleasant experience

Submitted 04/26/18

By JOHN

5
Matt made my day with fast friendly service .... clean restrooms and office and a knowledgeable staff. Matt made my experience worthy of a 5 star review. He educated me about my vehicle and I truly feel comfortable about his recommendations and feel he has my best interest in mind when it comes to my car. Thanks Matt and team, you will defiantly see me again!

Submitted 04/26/18

By Heather Nelson

5
Great Quick service

Submitted 04/25/18

By Theresa McQueeney

5
To those of you that have not been to Monro Muffler and Brake of Newington, Connecticut: First, I must give you the required disclaimer - I have worked with Mr. Abbott in the past as a co-worker at a different company. But I will not let this item permit me to give a false review - I am a current paying customer at his shop, in Newington. Secondly, it wouldn't be fair to you, potential new customers. Today I purchased two new tires and also had them installed at Monro, Newington. The technician, Mr. M. Kosswig, (Mike?), was efficient, friendly and professional. The tire balance was free! I also got a free check and advise on other items - this was great for my driving safety and for the others on the roadway - Mike performed free inspection on all of the following: my brakes, struts, free tire rotation, free valve stems, air pressure on all four tires, even though only two new installed. The tire price was fair and equal to any competitor. For a little extra I got the extended road warranty on my two new tires. And much to my surprise I received a complimentary basic oil change. The current special is already at a reduced price for oil changes! The techs are professional, courteous and have the backing of a transportation professional, their manager, Mr. AL Abbott. (AL has previously worked as a manager at a well known truck service center/travel plaza. Al was also a driver for Fed Ex. Lastly, he served our country, and you, for 20 years in the United States Navy!) AL's shop, Monro Muffler and Brake is well kept, clean, organized and staffed professionally. You can only expect service that is above average with warranty on any work or parts. AL served our country and you for twenty years... And is an upstanding father & husband, you owe it to yourself and him and his new staff to get your automobile/s repaired or upgraded at Monro Muffler and Brake, 3334 Berlin Turnpike, Shop 513, Newington, Connecticut, 06111. I'll be going back in a few weeks to have more work done, hope to see you there. Truly, Edward Lynch....Read More

Submitted 04/12/18

By Edward Lynch

5
Must start by saying new manager Matt is very very knowledgeable at what he's doing and he will not quit until he figures out the problem is on the vehicle and he is willing to go above and beyond for the customer I am very very happy with the service you provided he is a very honest person he reached out to me after the bad experience I had there and told me he wanted to turn my bad experience into a good experience I was a little hesitant about the situation cuz they already had made my car worse but I must say I do not regret giving in that second chance to make things right I feel like he's going to do a great job at this establishment he is going to turn things for the better and it's going to appreciate all his customers 100% And it's going to give 100% and I must say I will definitely be bringing my car back to him for anything else I need. ????????????????????????????????????????????????????....Read More

Submitted 04/11/18

By Rafael Navarro

5
Matt was awesome! Super friendly and professional! I don’t know much about cars... but I knew I needed an oil change :-). He took the time to explain the different types of oil, and made sure my car received the recommended type. Found out he was a fellow musician and we bonded on our love of reggae music while I waited for my car. They were fast and efficient. They are officially my car’s doctor. I’ll be going to them first for anything car related. The best car servicing experience I’ve ever had. Thanks guys! Keep giving great service! ????????....Read More

Submitted 04/10/18

By Anita Fearon